Thompson & Son Overview
Expert Score: 4.4/5
Founded in: 2014
Thompson & Son, established in 2014, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Thompson & Son’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar, Storage, Electric Vehicle Charging and General Electrical Contracting needs
Online Presence and Engagement: Their website attracts 874 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NC, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Thompson & Son for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Thompson & Son Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 11 | 4.3 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 1.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 31 | 4.5 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Thompson & Son Reviews
| Company Website | thompsonandsonenergy.com |
| Year Founded | 2014 |
| Areas Served | NC |
| Services Offered | Solar, Storage, Electric Vehicle Charging and General Electrical Contracting needs |
| Roofing service | – |
| Panel Options | SolarEdge, Enphase, Generac, Coil, Sol-Ark |
| Battery Installations | Enphase |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | – |
Thompson & Son Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 874 | 1 | 0 | 0.42 | 42.40% | 37.35% | 0.85% | 11.66% | 0.19% | 6.64% |
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Thompson & Son Social Media
What do Customers Say about the Thompson & Son?
Positive Criteriums:
- Local Difference: Thompson and Son Energy Solutions prides itself on being a local company that serves the Carolina region. Their commitment to the community resonates with customers.
- Residential and Commercial Expertise: The company has experience in both residential and commercial solar installations. Whether it’s powering homes or businesses, they design and install the right solar system for their clients.
- Veteran-Owned and Operated: As a veteran-owned business, Thompson and Son Energy Solutions actively supports veterans by providing valuable skills training and employment opportunities.
Negative Criteriums:
- Communication Challenges: Some reviewers express frustration with communication. Clear and effective communication is crucial for a smooth solar installation process.
- Project Timelines: While the company aims for efficiency, a few customers mention project delays. Timely completion remains essential for customer satisfaction.
- Resource Management: Efficient resource management, especially during installations, is critical for maintaining quality and meeting deadlines.
Positive Criteriums:
- Helpful Staff: Employees appreciate the respectful and helpful staff at Thompson and Son Energy Solutions. The company supports its employees, even those without prior experience, and provides thorough training.
- Local Focus: As a local, veteran-owned business, Thompson and Son Energy Solutions emphasizes community connections. Employees value the company’s commitment to the Carolina region.
- Flatbed Opportunities: The company offers opportunities for flatbed drivers, allowing them to quickly transition to their own trucks after training.
Negative Criteriums:
- Communication Challenges: Some reviewers express frustration with communication. Clear and effective communication is essential for a smooth work environment.
- Project Timelines: A few employees mention long hours and project delays. Timely completion remains crucial for overall satisfaction.
- Job Stability: In the past, the company faced layoffs and outsourcing, affecting job stability for some employees.
Positive Criteriums:
- Local Difference: Thompson and Son Energy Solutions prides itself on being a local company that serves the Carolina region. Their commitment to the community resonates with customers.
- Residential and Commercial Expertise: The company has experience in both residential and commercial solar installations. Whether it’s powering homes or businesses, they design and install the right solar system for their clients.
- Veteran-Owned and Operated: As a veteran-owned business, Thompson and Son Energy Solutions actively supports veterans by providing valuable skills training and employment opportunities.
Negative Criteriums:
- Communication Challenges: Some reviewers express frustration with communication. Clear and effective communication is crucial for a smooth solar installation process.
- Project Timelines: While the company aims for efficiency, a few customers mention project delays. Timely completion remains essential for customer satisfaction.
- Resource Management: Efficient resource management, especially during installations, is critical for maintaining quality and meeting deadlines.
Summarizing:
Do we recommend Thompson & Son services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Thompson & Son is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Thompson & Son stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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