Multi-Location Company.
Titan Solar Power Overview
Expert Score: 3.2/5
Founded in: 2013
Titan Solar Power, established in 2013, has been an active participant in the solar industry, providing services across 21 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Titan Solar Power’s Offerings
Customer Experience: With an average rating of 3.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Rooftop Solar Installation, Partnership with Solar Sales Companies and Dealers, Project Management, Installation of Solar Arrays, Consulting on Advantageous Financing for Solar, Service Scheduling
Online Presence and Engagement: Their website attracts 3969 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CA, CO, FL, GA, ID, IL, LA, MD, MO, MS, NC, NJ, NM, NV, OH, SC, TN, TX, UT, VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Rooftop Solar Contractor, Residential Solar Contractor, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Titan Solar Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Titan Solar Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 82 | 4.0 |
| solarreviews.com | 231 | 1.9 |
| yelp.com | 221 | 1.9 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 88 | 2.9 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 293 | 3.8 |
| Google reviews | 955 | 3.6 |
| Expert Score | 3.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Titan Solar Power Reviews
| Company Website | titansolarpower.com |
| Year Founded | 2013 |
| Areas Served | AZ, CA, CO, FL, GA, ID, IL, LA, MD, MO, MS, NC, NJ, NM, NV, OH, SC, TN, TX, UT, VA |
| Services Offered | Rooftop Solar Installation, Partnership with Solar Sales Companies and Dealers, Project Management, Installation of Solar Arrays, Consulting on Advantageous Financing for Solar, Service Scheduling |
| Roofing service | yes |
| Panel Options | They handle all aspects of a solar module installation and customize every detail of the design and project to the unique needs of their customers. |
| Battery Installations | The information available indicates that Titan Solar Power customizes every detail of your solar installation project to meet your unique needs. If your installation includes a storage battery, your excess energy will be sent there. For more detailed information. |
| Certifications | Rooftop Solar Contractor, Residential Solar Contractor |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 5 – 25 years from the Activation Date for Equipment, |
Titan Solar Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,969 | 2 | 205 | 0.4 | 51.82% | 39.03% | 0.56% | 4.42% | 0.07% | 4.10% |
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Titan Solar Power Social Media
What do Customers Say about the Titan Solar Power?
Positive Aspects:
Great Experience: A customer from Huntington Beach, California, praised Titan for their main panel upgrade and solar installation.
The system looks and functions well, and the company cooperated during roof work prior to installation.
Industry Recognition: Titan Solar Power has been recognized by Solar Power World as the largest residential solar installer in the nation for 2020, 2021, and 2022.
Their parent company, PM&M Electric, has been in business since 1986, ensuring long-term service availability.
Comprehensive Services: As a leading rooftop solar contractor, Titan handles all aspects of solar module installation.
They offer various “no upfront cost” options, including exclusive financial products. Whether you’re interested in a simple “bill swap” or energy storage solutions, Titan aims to satisfy your needs.
Negative Aspects:
Nightmare Experience: A customer from Louisa, Virginia, expressed frustration. Titan failed to examine the attic, leading to permit delays. Additionally, they deviated from promised panel placement and charged extra fees for credit card payments.
High Utility Bills: Another customer, residing in Eads, Tennessee, labeled their Titan solar system a “bad deal”. Despite efforts to conserve energy, the utility bill remained high, leaving them dissatisfied.
Communication Issues: A former Titan salesperson from Germantown, Maryland, regretfully stated that the company couldn’t deliver on promises. Lack of communication and unresolved issues marred their experience.
Positive Aspects:
Great Experience: A customer from Huntington Beach, California, had a positive experience with Titan Solar Power. They completed a main panel upgrade along with the solar installation, which looks and works great.
Tailored Systems: Titan Solar Power is known for customizing solar systems to meet individual customer needs.
Negative Aspects:
Poor Customer Service: Some customers reported horrible customer service experiences, including no-shows and delays in resolving issues.
Quality Issues: Complaints about bad quality service and lengthy installation processes were also raised by dissatisfied customers.
Unmet Promises: A salesperson working for Titan Solar Co. expressed disappointment, stating that the company failed to deliver on promises made to customers.
Positive Aspects:
Great Experience: A customer from Huntington Beach, California, had a positive experience with Titan.
They completed a main panel upgrade along with solar installation, and everything looks and works great.
Constant Communication: Another customer appreciated the constant communication throughout the process. David, from Titan, even stopped by on the day of installation to check in on things.
Team 22: The employees from team 22 were described as awesome by a satisfied customer.
Negative Aspects:
Nightmare Experience: A customer from Louisa, Virginia, expressed extreme dissatisfaction.
They mentioned that Titan is a nightmare, with unresolved issues, a non-functioning system, and property damage.
Permit Delays and Misrepresentation: An individual from Boise, Idaho, reported delays due to Titan’s failure to examine the attic properly. They also alleged that Titan misrepresented the number of panels and their placement.
High Bills and Scam: A customer from Eads, Tennessee, called the Titan solar system a bad deal and a scam. Despite efforts to conserve energy, they faced unexpectedly high utility bills.
Positive Aspects:
Great Co-workers: Many reviewers appreciated the camaraderie and teamwork among colleagues.
Competitive Pay: Some employees mentioned that the compensation was reasonable.
Ability to Make Your Own Schedule: Energy consultants enjoyed the flexibility in setting their work hours.
Office Personnel: The Charlotte office staff received praise for their efforts to maintain morale even during challenging times.
Negative Aspects:
Poor Communication with Customers: Several reviewers expressed dissatisfaction with communication between the company and its present and past customers.
Management Issues: Some employees reported that management didn’t address employee concerns effectively.
HQ Decision Making: HQ decisions were criticized, especially regarding pay raises and overall decision-making processes.
Positive Aspects:
Prompt Installation: Some customers praised the team’s punctuality and efficiency during the installation process.
Helpful Communication: Several reviewers appreciated good communication and responsiveness from Titan Solar Power.
Negative Aspects:
Customer Service Issues: A few customers reported poor customer service experiences.
For instance, one user mentioned a lack of follow-up after panel installation.
Billing Delays: Another reviewer expressed frustration with delays in paperwork submission, resulting in billing issues.
Positive Aspects:
Efficiency and Affordability: Customers often praise Titan’s solar panels for their efficiency and affordability.
Dedication to Customer Service: The company is commended for its commitment to excellent customer service.
Environmental Sustainability: Reviews highlight Titan Solar Power’s efforts to reduce its carbon footprint and promote environmental sustainability.
Negative Aspects:
Mixed Installation Reviews: Some customers express dissatisfaction with installation quality, scheduling delays, and after-sales support.
Price Quoting: A few reviews mention discrepancies between the quoted price and the actual cost.
Overall Rating: The average rating is 1.83 out of 5 stars, with some negative experiences reported.
Summarizing:
Do we recommend Titan Solar Power services?
Average Performer
Titan Solar Power, getting our badge of an Average Performer, maintains a presence across 21 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.2, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Titan Solar Power might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Titan Solar Power to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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