True South Solar Overview
Expert Score: 4.9/5
Founded in: 2010
True South Solar, established in 2010, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: True South Solar’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar system installation, Solar system repair, Adding solar panels, Solar system maintenance.
Online Presence and Engagement: Their website attracts 2183 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OR, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering True South Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
True South Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 7 | 5.0 |
solarreviews.com | 7 | 3.9 |
yelp.com | 7 | 5.0 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 1 | 5.0 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | 142 | 4.9 |
Google reviews | 115 | 4.9 |
Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
True South Solar Reviews
Company Website | truesouthsolar.net |
Year Founded | 2010 |
Areas Served | OR |
Services Offered | Solar system installation, Solar system repair, Adding solar panels, Solar system maintenance. |
Roofing service | – |
Panel Options |
|
Battery Installations |
|
Certifications | NABCEP, BBB |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 10-year – Workmanship, 25-year – Product warranty. |
True South Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
2,183 | 1 | 32 | 0.55 | 37.81% | 38.81% | 0.54% | 4.91% | 6.38% | 11.54% |

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True South Solar Social Media
What do Customers Say about the True South Solar?
Positive Reviews:
- Customers praised the company for their professionalism and clear explanations of choices, prices, and tax rebates.
- The installation crew was commended for being professional and friendly.
- Customers appreciated that the work was completed on time, beautifully done, and the clean-up was thorough.
- True South Solar staff were lauded for explaining all the tax advantages in detail as part of the estimating process.
Positive Reviews:
- Customers appreciated the innovative and efficient team.
- The team was praised for being courteous and informative.
- One customer mentioned that the team walked them through what was to be expected and followed up when the job was completed.
- The company was commended for its well-organized, efficient, and competent service.
Negative Reviews:
- One customer mentioned that the salesman never followed through after the contract was signed.
- The same customer also mentioned that they did not receive promised information on kWh differences.
- Due to the lack of follow-up, this customer stated they would not recommend True South Solar to potential customers.
Positive Reviews:
- Customers appreciate the innovative and efficient work of the company.
- The team’s professionalism is often highlighted.
- Clear explanations about choices, prices, and tax rebates are provided.
- The installation crew is commended for their friendliness and professionalism.
Negative Reviews:
- Some customers have issues with the follow-up service after the contract is signed.
- There are reports of not receiving promised information.
- Some customers felt that the salesman did not maintain communication after the contract was signed.
- Despite these issues, the installation process itself is generally well-received.
Positive Reviews:
- The company is described as having a team of highly motivated people.
- Customers find the work fulfilling and appreciate being part of the solution.
- The company is praised for its role in installing solar throughout Southern Oregon.
Negative Reviews:
- Some customers have reported issues with follow-up service after the contract was signed.
- There are reports of not receiving promised information.
- Some customers felt that the salesman did not maintain communication after the contract was signed.
- Despite these issues, the installation process itself is generally well-received.
Positive Reviews:
- Customers are happy with the innovative, visionary, and efficient tea.
- They appreciate the courteous and informative staff.
- The sales process, installation quality, and after-sales support are highly rated.
- Customers feel good about their investmen.
Negative Reviews:
- Some customers had issues with the salesperson not following through.
- There were complaints about lack of follow-up after the contract was signed.
- Due to these issues, some customers stated they would not recommend True South Solar.
Positive Reviews:
- Customers are happy with the quality of installation and the schedule adherence.
- They appreciate the transparency in pricing and the after-sales support.
- One customer praised the team as innovative, visionary, and efficient.
- Another customer mentioned that the company exceeded their expectations and appreciated the thorough clean-up after installation.
Negative Reviews:
- A customer complained about the lack of follow-up from a salesman after the contract was signed.
- The same customer mentioned that they would not recommend True South Solar due to this experience.
Summarizing:
Do we recommend True South Solar services?
Expert Choice
True South Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2010 and a commitment to not using subcontractors, True South Solar offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?

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