Villara Building Systems Overview
Expert Score: 4.6/5
Founded in: 1946
Villara Building Systems, established in 1946, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Villara Building Systems’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Electrification, Heating, Cooling, Plumbing, Solar,
Online Presence and Engagement: Their website attracts 8005 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Villara Building Systems for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Villara Building Systems Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
yelp.com | 132 | 3.9 |
bbb.org | 6 | 1.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 56 | 3.4 |
trustpilot.com | 10 | 2.0 |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 802 | 4.8 |
Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Villara Building Systems Reviews
Company Website | villara.com |
Year Founded | 1946 |
Areas Served | CA |
Services Offered | Electrification, Heating, Cooling, Plumbing, Solar, |
Roofing service | – |
Panel Options | Monocrystalline, Polycrystalline, Thin-Film Solar Panels |
Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
Certifications | NABCEP |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | – |
Villara Building Systems Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
8,005 | 2 | 38 | 0.62 | 50.51% | 30.70% | 0.59% | 5.54% | 0.04% | 12.61% |
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Villara Building Systems Social Media
What do Customers Say about the Villara Building Systems?
Positive Aspects:
- Good product selection: Customers appreciate the wide range of designer wear available on the website.
- Prompt delivery: Orders are delivered in a timely manner.
Negative Aspects:
- Poor customer service: Some customers found the customer support to be lacking.
- Return process difficulties: Complaints about challenges in returning items and delays in refunds.
- Unsatisfactory product quality: Instances of receiving fake or off-the-shelf products instead of tailor-made items.
- Refund issues: Dissatisfaction with refund policies and company responses.
Positive Reviews:
- Product Variety: Some customers appreciate the extensive collection of designer wear clothes available on Vilara.com.
- Prompt Delivery: Others have praised the prompt delivery of products from the website.
- Reputation: Villara has built a reputation by partnering with local builders and is considered a reliable asset for builders and homeowners in Northern California.
Negative Reviews:
- Poor Customer Service: Several customers have expressed dissatisfaction with Vilara.com’s customer service. Complaints include delays in order processing, lack of response, and unhelpful support.
- Quality Issues: Some customers received products they considered fake or subpar, leading to disappointment.
- Return Process: There have been complaints about the return process, including having to bear the cost of returning items.
- Wasted Time: Customers have reported wasted time due to unresponsive customer support and delayed resolution of issues.
Positive Criteria:
- Some customers appreciate the good products available on the website, particularly the huge collection of designer wear clothes.
- The prompt delivery of orders is also acknowledged.
Negative Criteria:
- The majority of negative reviews highlight issues with customer service:
- Fake products: Some customers received items that were not as described or were of poor quality.
- Lack of support: Customers reported difficulties in getting assistance or resolving issues.
- Refund delays: Complaints about delays in processing refunds.
- Wasted time: Instances where customers felt their time was wasted due to poor service.
- Unsatisfactory wedding dress: A specific case where a designer product did not meet expectations.
Positive Reviews:
- Positive Work Environment: Some employees find Villara to be a good and positive workplace. They appreciate the opportunities for growth within the company and the free apprenticeship programs for HVAC and plumbing.
- Easy Work: HVAC installers report that the work is relatively easy, with decent wages and regular raises.
Negative Reviews:
- Low Pay: Several employees mention low pay as a significant drawback. For example, an insulation cutter expressed dissatisfaction with earning less than $15 per hour, which is challenging to survive on in California.
- Work Environment: Employees describe the work environment as demanding, and some feel that they are bossed around by others.
- Inequity: There’s a perception of inequity between long-term and newer employees, which can lead to frustration.
- Miserable Jobs: Some employees find their daily tasks to be miserable and meaningless, especially when doing smaller jobs to try to secure larger ones.
Positive Reviews:
- Product Variety: Customers appreciate the extensive collection of designer wear clothes available on Vilara.com.
- Prompt Delivery: Some users have praised the prompt delivery of products from the website.
Negative Reviews:
- Quality Issues: Several customers express dissatisfaction with the quality of products, including receiving items they consider fake or subpar.
- Customer Service: There are complaints about poor customer service, including delays in order processing and unhelpful support.
- Return Process: Customers report challenges with the return process, including bearing the cost of returning items.
- Time Wasted: Some users feel their time is wasted due to unresponsive customer support and delayed issue resolution.
Summarizing:
Do we recommend Villara Building Systems services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Villara Building Systems is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Villara Building Systems stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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