Multi-Location Company.
YELLOWLITE Overview
Expert Score: 4.6/5
Founded in: 2009
YELLOWLITE, established in 2009, has been an active participant in the solar industry, providing services across 7 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: YELLOWLITE’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Panels: They design and install solar energy systems for residential clients. Commercial Solar Panels: They also provide solar solutions for commercial clients. Solar Panels for Farms: They offer solar panel installation services for farms. Energy Storage Solutions: They provide energy storage solutions, including the Tesla Powerwall. Solar Repair & Maintenance: They offer repair and maintenance services for solar energy systems.
Online Presence and Engagement: Their website attracts 3113 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across OH, IL, MI, PA, NY, IN, KY, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Partnered with NABCEP, the North American Board of Certified Energy Practitioners, to integrate NABCEP., and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering YELLOWLITE for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
YELLOWLITE Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 72 | 4.5 |
| solarreviews.com | 36 | 4.4 |
| yelp.com | 10 | 3.3 |
| bbb.org | 5 | 4.3 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 28 | 4.9 |
| birdeye.com | 36 | 4.4 |
| Google reviews | 170 | 4.7 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
YELLOWLITE Reviews
| Company Website | yellowlite.com |
| Year Founded | 2009 |
| Areas Served | OH, IL, MI, PA, NY, IN, KY |
| Services Offered | Residential Solar Panels: They design and install solar energy systems for residential clients. Commercial Solar Panels: They also provide solar solutions for commercial clients. Solar Panels for Farms: They offer solar panel installation services for farms. Energy Storage Solutions: They provide energy storage solutions, including the Tesla Powerwall. Solar Repair & Maintenance: They offer repair and maintenance services for solar energy systems. |
| Roofing service | – |
| Panel Options | Monocrystalline Modules: These are made from cutting slices off a solid crystal wafer. They are more efficient, but also more expensive. Polycrystalline Modules: These are made from pouring molten silicon into a rack and letting it cool. This type is less efficient, but cheaper. In addition to these, they also offer Premium Solar Panels. Standard panels usually are 16% efficient while premium panels can get 20-21% efficiency. |
| Battery Installations | Generac PWRcell Energy Storage: Generac’s PWRcell solar energy storage battery is larger and more powerful than other batteries available in the market. It has the ability to provide up to 9kW of continuous power supply in grid outage situations. If energy storage requirements increase over time, you can easily scale up to 36kWh of storage and 15kW of PV in a single PWRcell system. Tesla Powerwall: YellowLite is a Tesla Powerwall Certified Installer. They offer a customized solar-plus battery solution that enables you to access the free, abundant power of the sun at any time – including power outages and emergencies. The Tesla Powerwall provides 7+ Days Continuous Power during Outages and is 100% Self-Powered. |
| Certifications | Partnered with NABCEP, the North American Board of Certified Energy Practitioners, to integrate NABCEP. |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | YellowLite offers a 10-year workmanship warranty to their clients. This covers the labor and installation process. YellowLite, come with a tiered 20-25 year warranty (also known as a performance guarantee). This typically means a guaranteed electrical production of 90% through year 10 and stepping down to 80% for the remaining 10-15 years. |
YELLOWLITE Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,113 | 1 | 31 | 0.61 | 51.12% | 32.11% | 0.62% | 5.30% | 0.04% | 10.81% |
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YELLOWLITE Social Media
What do Customers Say about the YELLOWLITE?
Customers have praised YellowLite for their sales process, quality of installation, and after-sales support.
One customer from Painesville, Ohio, mentioned that the solar installation went exceptionally well and appreciated YellowLite for making the project carefree of any issues from day one to the finish line.
Negative reviews. A customer from Plano, Illinois, expressed dissatisfaction with the post-installation support. They had trouble getting a response from YellowLite for a service request to move the system for roof work.
Positive Feedback:
Customers praised the sales process, price as quoted, schedule adherence, installation quality, and after-sales support, with ratings above 4.5 in all these categories.
One customer mentioned that YellowLite was very informative, prompt in answering questions, and appreciated their local presence.
Another customer was pleased with the energy generation of their system and the cost savings, mentioning a $500 credit on their net metering.
Negative Feedback:
A customer expressed dissatisfaction with the lack of post-project support. However, they updated their review to mention that YellowLite reassigned their account to a manager who was committed to resolving their concerns.
Positive Aspects:
Informative and Prompt: Customers appreciate YellowLite’s informative and prompt responses to their questions.
Local Business: Many users prefer YellowLite because it is a local business, unlike some other solar companies that operate outside their area.
Negative Aspects:
Delayed Support: Some customers have reported delays in getting support for their projects. For instance, one user mentioned that it took two weeks to get a response regarding moving their solar system for roof work.
Initial Assurances Not Met: Another negative experience was related to assurances made during the initial installation. A customer was told that removing and reinstalling the solar panels during roof repairs would be straightforward, but this process turned out to be more challenging.
Positive Reviews:
Customers have praised YellowLite for their friendly, knowledgeable, and professional service.
They have been commended for their exceptional customer service and timely resolution of issues.
Customers have expressed satisfaction with the performance of the solar systems installed by YellowLite.
Negative Review:
There was a complaint about lack of post-project support.
The customer felt that YellowLite was more focused on new customers and projects, and did not provide the necessary support for past projects.
Positive reviews highlight their competitive pricing, quality installation, and excellent customer service.
One customer mentioned that YellowLite was flexible and made changes to the installation plan without hesitation.
Negative reviews as well. The main issues raised by dissatisfied customers were related to communication and service delays.
Despite these few negative experiences, the majority of customers seem to be satisfied with YellowLite’s services.
Positive reviews highlight the platform’s user-friendliness and excellent customer service.
Users have praised the platform for its comprehensive functionality and the significant growth in their Google reviews since using Birdeye.
Negative reviews mention issues with overcharging, lack of response to emails and calls, and difficulties in canceling contracts.
Some customers have reported problems with data transposition leading to GDPR breaches.
Customers have praised their customer service and the quality of their solar installations.
They have been in business for over 15 years and have completed over 2000 installations.
One customer mentioned that they had difficulty getting a response for a service request and felt that the company was more focused on new customers and projects.
Despite these concerns, YellowLite maintains an average rating of 4.52.
Summarizing:
Do we recommend YELLOWLITE services?
Expert Choice
YELLOWLITE is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 7 states. With a foundation dating back to 2009 and a commitment to not using subcontractors, YELLOWLITE offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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