Multi-Location Company.
Longhorn Solar Overview
Expert Score: 4.4/5
Founded in: 2009
Longhorn Solar, established in 2009, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Longhorn Solar’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panels for Your Home: Longhorn Solar provides solar panel installations for homeowners in Central Texas, including Austin, Dallas, and San Antonio. Commercial Solar for Small Businesses: Small companies can save money by switching to solar. Longhorn Solar helps businesses with monthly electric bills ranging from $200 to $3,000 transition to solar power. Solar Power Backup Battery: Be prepared for Texas weather fluctuations. Longhorn Solar offers battery backup solutions for homes and businesses, ensuring a continuous power supply during grid failures. Solar for New Construction: Builders can benefit from integrating photovoltaic (PV) systems during the construction process. It enhances the home’s value and seamlessly integrates with the design. Superior Products: Longhorn Solar uses high-quality products with robust warranties, ensuring the best-performing solar energy systems for their customers
Online Presence and Engagement: Their website attracts 1474 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX , demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Longhorn Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Longhorn Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 20 | 5.0 |
| solarreviews.com | 358 | 4.6 |
| yelp.com | 48 | 2.8 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 13 | 3.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | 42 | 4.4 |
| Google reviews | 175 | 4.4 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Longhorn Solar Reviews
| Company Website | longhornsolar.com |
| Year Founded | 2009 |
| Areas Served | TX |
| Services Offered | Solar Panels for Your Home: Longhorn Solar provides solar panel installations for homeowners in Central Texas, including Austin, Dallas, and San Antonio. Commercial Solar for Small Businesses: Small companies can save money by switching to solar. Longhorn Solar helps businesses with monthly electric bills ranging from $200 to $3,000 transition to solar power. Solar Power Backup Battery: Be prepared for Texas weather fluctuations. Longhorn Solar offers battery backup solutions for homes and businesses, ensuring a continuous power supply during grid failures. Solar for New Construction: Builders can benefit from integrating photovoltaic (PV) systems during the construction process. It enhances the home’s value and seamlessly integrates with the design. Superior Products: Longhorn Solar uses high-quality products with robust warranties, ensuring the best-performing solar energy systems for their customers |
| Roofing service | yes |
| Panel Options | Monocrystalline Solar Panels (Mono-SI): These panels are made from a single crystal structure, which makes them highly efficient. Monocrystalline panels tend to be more expensive but offer better performance in various conditions. Polycrystalline Solar Panels (Poly-SI): Polycrystalline panels are made from multiple crystal structures. They are cost-effective but slightly less efficient than monocrystalline panels. Thin-Film Solar Cells (TFSC): Thin-film panels are flexible and lightweight. They are suitable for specific applications where aesthetics matter, but they have lower efficiency compared to crystalline panels. |
| Battery Installations | Tesla Powerwall: An industry-leading battery technology from Tesla. Complete energy independence with remote monitoring, easy installation, and a 10-year warranty. Ensures uninterrupted power supply during outages and emergencies. QCELLS Q.HOME CORE H3S/H7S: Scalable storage capacity from 10 kWh up to 20 kWh. Modular design for easy and fast installation. Utilizes 100% of the inverter’s power rating to back up chosen loads during grid outages. |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25 Year Performance Guarantee give you an unmatched level of accountability and customer service. |
Longhorn Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,474 | 2 | 13 | 0.45 | 43.94% | 34.89% | 0.76% | 7.70% | 0.05% | 12.66% |
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Longhorn Solar Social Media
What do Customers Say about the Longhorn Solar?
Positive Aspects:
Strong Workmanship Warranty: Longhorn Solar offers the strongest 25-Year workmanship warranty in the solar industry, ensuring quality installations.
NABCEP-Certified Professionals: They employ more NABCEP Certified solar professionals than any other company in Texas, with a combined 31 years of solar experience.
No Subcontractors: Longhorn Solar stands by their commitment to quality by having no subcontractors; all installation teams are employees of Longhorn Solar.
Positive Aspects:
Detailed Sales Presentation and Initial Design: Customers appreciate Longhorn Solar’s detailed sales presentations and thorough explanations of equipment and configuration options.
Competitive Pricing: Price competitiveness is noted.
Installation Quality: Many customers report satisfactory installation quality.
Solid Communication: Positive feedback on communication during the process.
Negative Aspects:
Post-Sales Service Issues: Some customers mention challenges with post-sales service, including delays in responses and unresolved technical issues.
Quality Control: A few reviews highlight concerns about subcontracting work to inferior contractors and poor supervision.
Positive Criteriums:
Responsive Service: Customers appreciate Longhorn Solar’s responsiveness. Logan, one of their representatives, is praised for being accessible and helpful.
Efficient Documentation Process: Longhorn Solar makes the process of obtaining proper documentation from homeowners’ associations (HOAs) and coordinating inspections with Austin Energy straightforward.
Quality Installation: Customers mention the quality of the installation, and some even report exceeding expected energy production despite cloudy and rainy weather.
Negative Criteriums:
Unavailable Inverter: There was an issue with an unavailable inverter in the warehouse, which led to a delay in installation.
Limited Availability: Some customers may find that Longhorn Solar’s service areas are limited to specific metro areas in Texas.
Positive Criteriums:
Responsive Sales Process: Customers appreciate the detailed sales presentations and initial designs provided by Longhorn Solar.
Efficient Installation: Some customers report installations completed ahead of schedule and working flawlessly since commissioning.
Negative Criteriums:
Post-Sales Issues: Complaints include poor post-sales service, lack of responsiveness, and unresolved technical issues.
Quality Concerns: A customer mentioned subcontracting work to inferior contractors and poor supervision.
Positive Criteriums:
Responsive Service: Employees appreciate the company’s willingness to train and patience with learning curves.
Family-Friendly Environment: Longhorn Solar accommodates family needs and treats employees like family.
Paid Training: The company invests in extensive training and certifications for its sales team.
Negative Criteriums:
Disorganization and Pay Delays: Some employees mention disorganization and payroll delays due to financial troubles.
Management Issues: A few reviews highlight management-related challenges.
Corporate-Level Reviews: The positive reviews on Indeed may come from corporate-level employees.
Positive Criteriums:
Consumers appreciate the quality of screens and products, competitive pricing, outstanding customer service, green product knowledge.
Negative Criteriums:
Limited service offerings (no solar panels).
Positive Criteria:
Customers appreciate the detailed sales presentations and initial designs provided by Longhorn Solar.
Some customers report installations completed ahead of schedule and working flawlessly since commissioning.
Negative Criteria:
Complaints include poor post-sales service, lack of responsiveness, and unresolved technical issues.
Positive Aspects:
Sales Process: Customers appreciate the detailed sales presentations and initial designs provided by Longhorn Solar. They guide customers through equipment and configuration options, ensuring informed decisions.
Installation Quality: The company’s crews show up as promised and do a great job of cleaning up debris after installation.
Negative Aspects:
Post-Sales Service: Some customers report issues with post-sales service, including delays in response, no-show appointments, and unresolved technical problems.
Quality Concerns: A few reviews mention subcontracting work to inferior contractors and poor supervision, leading to subpar quality.
Communication Issues: Lack of responsiveness via phone calls and emails post-installation has been a recurring problem.
Summarizing:
Do we recommend Longhorn Solar services?
Expert Choice
Longhorn Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2009 and a commitment to not using subcontractors, Longhorn Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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