ACR Solar Overview
Expert Score: 4.7/5
Founded in: 1997
ACR Solar, established in 1997, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: ACR Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: They install high-quality monocrystalline, polycrystalline, and thin-film solar panels. Solar Water Heating: Systems designed to heat water using solar energy. Solar Pool Heating: Solutions to heat swimming pools using solar power. Solar Energy Storage: Installation of lithium-ion, lead-acid, and nickel-cadmium batteries for energy storage. Roofing Services: Comprehensive roofing services, including repairs and replacements. Solar System Monitoring: Automated systems to monitor the performance of solar installations. Solar Panel Repair and Maintenance: Services to keep solar panels in optimal condition.
Online Presence and Engagement: Their website attracts 450 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering ACR Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
ACR Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 9 | 4.6 |
| yelp.com | 79 | 4.8 |
| bbb.org | 1 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 33 | 4.6 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
ACR Solar Reviews
| Company Website | acrsolar.com |
| Year Founded | 1997 |
| Areas Served | CA |
| Services Offered | Solar Panel Installation: They install high-quality monocrystalline, polycrystalline, and thin-film solar panels. Solar Water Heating: Systems designed to heat water using solar energy. Solar Pool Heating: Solutions to heat swimming pools using solar power. Solar Energy Storage: Installation of lithium-ion, lead-acid, and nickel-cadmium batteries for energy storage. Roofing Services: Comprehensive roofing services, including repairs and replacements. Solar System Monitoring: Automated systems to monitor the performance of solar installations. Solar Panel Repair and Maintenance: Services to keep solar panels in optimal condition. |
| Roofing service | yes |
| Panel Options | Monocrystalline Panels: Known for their high efficiency and sleek appearance. Polycrystalline Panels: A cost-effective option with good efficiency. Thin-Film Panels: Lightweight and flexible, suitable for unique installations. |
| Battery Installations | Lithium-Ion Batteries: Known for their high energy density, long lifespan, and efficiency. Lead-Acid Batteries: A more affordable option with reliable performance. Nickel-Cadmium Batteries: Durable and capable of withstanding extreme temperatures. |
| Certifications | BBB |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | They offer complete, responsive 25-Year System Limited Warranty. |
ACR Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 450 | 1 | 0 | 0.43 | 50.12% | 30.04% | 0.60% | 5.46% | 0.04% | 13.74% |
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What do Customers Say about the ACR Solar?
Positive Criteria:
Professionalism: Customers consistently praise the professionalism of ACR Solar’s team, highlighting their knowledge and courteous behavior.
Quality of Work: Many reviews mention the high quality of installation and the care taken during the process.
Customer Service: The company is noted for excellent customer service, with prompt responses and thorough explanations.
Efficiency: Installations are often completed on schedule, and the systems perform as expected.
Negative Criteria:
After-Sales Support: While generally positive, a few customers have mentioned that after-sales support could be improved.
Cost: Some reviews indicate that the cost of installation can be higher compared to other providers.
Positive Aspects:
Professionalism and Expertise: Many customers praised the professionalism and expertise of the ACR Solar team. They appreciated the knowledgeable staff and the quality of the installation work.
Customer Service: Reviewers frequently mentioned the excellent customer service, highlighting the responsiveness and helpfulness of the staff.
Quality of Products: Customers were impressed with the high-quality solar panels and other products offered by ACR Solar, noting their efficiency and durability.
Timeliness: Several reviews mentioned that the projects were completed on time and within the agreed-upon schedule.
Negative Aspects:
Communication Issues: A few customers reported issues with communication, stating that there were delays in responses or a lack of updates during the installation process.
Cost Concerns: Some reviewers felt that the services were on the pricier side compared to other solar companies.
Post-Installation Support: There were a few mentions of difficulties in getting post-installation support or service for maintenance issues.
Positive Criteria:
Customer Service: Reviewers frequently mentioned the excellent customer service, highlighting the friendly and helpful nature of the staff.
Cost-Effectiveness: Several customers noted that the pricing was competitive and that they experienced significant savings on their energy bills after installation.
Negative Criteria:
Communication Issues: A few customers reported issues with communication, mentioning delays in responses or lack of updates during the installation process.
Installation Delays: Some reviews pointed out delays in the installation schedule, which caused inconvenience.
Summarizing:
Do we recommend ACR Solar services?
Expert Choice
ACR Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 1997 and a commitment to not using subcontractors, ACR Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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