Barnes Solar Overview
Expert Score: 4.7/5
Founded in: 2009
Barnes Solar, established in 2009, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Barnes Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Barnes Solar specializes in sustainable energy solutions, including professional solar panel installation. Their skilled team of installers and technicians ensures high-quality work. Energy Efficiency Solutions: Barnes Solar focuses on making clean home energy accessible and affordable. They provide energy efficiency solutions to help homeowners reduce their energy consumption. Solar Hot Water Systems: In addition to solar panels, Barnes Solar offers solar hot water systems. These systems use solar energy to heat water for residential and commercial use. Solar PV (Photovoltaic) Systems: Barnes Solar installs solar photovoltaic (PV) systems, which convert sunlight into electricity. These systems can significantly reduce electricity bills and contribute to a greener environment. Energy Storage Solutions: Barnes Solar may also offer energy storage solutions, such as battery systems, to store excess solar energy for later use.
Online Presence and Engagement: Their website attracts 479 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of F, reflecting their industry compliance and service quality.
Whether you’re considering Barnes Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Barnes Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 10 | 5.0 |
solarreviews.com | 25 | 4.5 |
yelp.com | 68 | 4.7 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 3 | 3.7 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | 76 | 4.8 |
Google reviews | 61 | 4.7 |
Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Barnes Solar Reviews
Company Website | barnessolar.com |
Year Founded | 2009 |
Areas Served | CA |
Services Offered | Solar Panel Installation: Barnes Solar specializes in sustainable energy solutions, including professional solar panel installation. Their skilled team of installers and technicians ensures high-quality work. Energy Efficiency Solutions: Barnes Solar focuses on making clean home energy accessible and affordable. They provide energy efficiency solutions to help homeowners reduce their energy consumption. Solar Hot Water Systems: In addition to solar panels, Barnes Solar offers solar hot water systems. These systems use solar energy to heat water for residential and commercial use. Solar PV (Photovoltaic) Systems: Barnes Solar installs solar photovoltaic (PV) systems, which convert sunlight into electricity. These systems can significantly reduce electricity bills and contribute to a greener environment. Energy Storage Solutions: Barnes Solar may also offer energy storage solutions, such as battery systems, to store excess solar energy for later use. |
Roofing service | yes |
Panel Options | SolarEdge, LG Electronics |
Battery Installations | Enphase, SolarEdge, LG Electronics, Hoymiles |
Certifications | NABCEP |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | F |
Warranty | 25-Year Manufacturer’s Warranty, 10-Year Warranty Roof Penetrations, 25-Year Workmanship Warranty |
Barnes Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
479 | 2 | 53 | 0.43 | 7.47% | 79.66% | 0.51% | 4.86% | 0.04% | 7.47% |
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Barnes Solar Social Media
What do Customers Say about the Barnes Solar?
Positive reviews:
- Customers have praised the company for its high-quality installation work, efficient installation timelines, hands-on customer service, and fair pricing.
- They have also appreciated the company’s commitment to ensuring that the job is done quickly and correctly.
- One customer mentioned that they were extremely happy with their choice to go with Barnes Solar, stating that the company was professional, responsive, and fair.
- Another customer recommended Barnes Solar, stating that they did a great job and provided help even after the installation.
Positive reviews:
- Positive reviews highlight the company’s prompt communication, professional installation, and efficient problem-solving.
- Customers appreciate the transparency, quick response time, and the 25-year warranty on equipment and service.
- One customer praised the company for their honesty and straightforwardness when the solar system design wasn’t feasible for their property.
Negative reviews:
- One customer reported that the company failed to fix a hole in their roof caused during installation, leading to significant water damage.
- Another customer mentioned that the company’s customer service was unresponsive, with no working phone number or representative to contact.
Positive reviews:
- The customer had a positive experience with Barnes Solar, particularly with Mike who provided a thorough review of the process, pricing, and warranty.
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The customer highly recommends Barnes Solar for their competitive pricing, excellent service, and professional installation process. They appreciated the company’s transparency, particularly in advising against immediate battery purchase due to future price drops, and their attention to detail during installation.
Negative reviews:
- The customer reported that Barnes Solar, now under L.A. Solar Group (LASG), is not honoring the 25-year service warranty from the original Barnes Solar contracts. This has led to confusion and frustration among customers, who are seeking clarity on their service contracts and necessary repairs.
Positive aspects:
- Team-oriented corporate culture.
- Good work-life balance.
- Decent benefits package.
Negative aspects:
- Toxic and unprofessional environment.
- Management disconnected from personnel.
- Cultural divide between departments.
Positive reviews:
- The customer left positive feedback: “The Barnes Solar team, especially Michael, was professional and communicative, guiding us through the solar panel installation process and program selection. We’re excited to go green and would highly recommend them.”
- Another customer left feedback: “Barnes Solar has provided excellent service and product since day one, remaining available for queries even a year post-installation. Their team, especially Mike Lemaire, is commendable for their knowledge, respectability, and commitment to customer service, making them a recommended choice for solar needs.”
Negative reviews:
- The customer experienced significant issues with Barnes Solar panels, including periods of no electricity production and high bills from Edison. Despite multiple attempts to contact Barnes Solar for support and reimbursement, the customer received inadequate response and service.
- The customer appreciates Barnes Solar’s helpful associates but has two complaints. The first is about a loose wood slat that Barnes Solar refused to fix without a fee, and the second is about the lack of clear information regarding how utility companies handle solar billing, leading to unexpected costs.
Summarizing:
Do we recommend Barnes Solar services?
Expert Choice
Barnes Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2009 and a commitment to not using subcontractors, Barnes Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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