Big Dog Solar Overview
Expert Score: 4.8/5
Founded in: 1998
Big Dog Solar, established in 1998, has been an active participant in the solar industry, providing services across 13 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Big Dog Solar’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Commercial Solar: Power your business. Residential Solar: Power your home. Residential Solar with Backup Batteries: Power your home. Agricultural Solar: Power your farm, ranch, garden, and more. Solar Panel Installations: They install photovoltaic systems. System Design: They design solar energy solutions tailored to your specific needs. Energy Monitoring and Management: They provide comprehensive energy solutions to households and businesses. Energy Audits, Energy Ratings, and Energy Efficiency Renovations: These are some of the energy-saving services they provide.
Online Presence and Engagement: Their website attracts 2301 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, CO, ID, IA, KS, MN, MT, NV, OR, TX, UT, WA, WY, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as UL, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Big Dog Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Big Dog Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 11 | 3.0 |
solarreviews.com | 29 | 3.1 |
yelp.com | 2 | 1.0 |
bbb.org | 8 | 2.1 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 2 | 4.0 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | 1377 | 4.9 |
Google reviews | 321 | 4.7 |
Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Big Dog Solar Reviews
Company Website | bigdogsolar.com |
Year Founded | 1998 |
Areas Served | CA, CO, ID, IA, KS, MN, MT, NV, OR, TX, UT, WA, WY |
Services Offered | Commercial Solar: Power your business. Residential Solar: Power your home. Residential Solar with Backup Batteries: Power your home. Agricultural Solar: Power your farm, ranch, garden, and more. Solar Panel Installations: They install photovoltaic systems. System Design: They design solar energy solutions tailored to your specific needs. Energy Monitoring and Management: They provide comprehensive energy solutions to households and businesses. Energy Audits, Energy Ratings, and Energy Efficiency Renovations: These are some of the energy-saving services they provide. |
Roofing service | – |
Panel Options | REC. |
Battery Installations | SolarEdge, OutBack Power, LG Chem. |
Certifications | UL, BBB |
Solar system leases service | – |
Expands dealership network | yes |
BBB Rating | A+ |
Warranty | 25-year – Comprehensive warranty on system, installation, and labor. |
Big Dog Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
2,301 | 2 | 36 | 0.48 | 59.36% | 24.50% | 0.65% | 6.49% | 0.08% | 8.82% |
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Big Dog Solar Social Media
What do Customers Say about the Big Dog Solar?
Positive Reviews:
- High-quality systems and services that customers can rely on.
- $0 down financing options available.
- Focus on taking great care of each family.
Negative Reviews:
- Lack of service and follow-up.
- Issues with panel replacement and system interference.
- Unfulfilled promises and incomplete systems.
Positive Reviews:
- High-quality installation.
- On-time schedule.
- Good after-sales support.
- Accurate price as quoted.
- Top-notch installation crew.
Negative Reviews:
- Some customers reported not generating excess power in winter due to cloudy days.
- Some customers had to pay for power used from the grid.
- Some dissatisfaction with the sales process.
Negative Reviews:
- The company used a 3rd party representative for system design and installation without clear disclosure.
- The solar system was designed too small to keep up with the customer’s usage, leading to fast depletion of credits.
- The customer still received a power bill from Idaho Power for 5-6 months a year, sometimes as high as $120.00.
- The company blamed the 3rd party designer for the issues and offered no solutions unless the customer paid an additional 13-16K.
- The company takes no responsibility for their 3rd party reps.
- The customer had a very negative service experience, with the company not showing up for scheduled work and providing misleading information.
Positive Reviews:
- Good place to work.
- Good pay, benefits, honor all time off and schedule requests.
- Will pay for food, room and board (if traveling for work), equipment, class, and gas.
- Good work environment, good coworkers.
- The pay was very good for a starting job.
Negative Reviews:
- One manager isn’t very nice.
- I was laid-off due to lack of work thanks to Covid-19 pandemic having just began and customers not wanting us there spreading the virus.
- The most difficult aspect of the job was the isolation.
- The hours were much more than 40 a week.
Positive Reviews:
- Customers appreciate the efficiency and professionalism of the installation process.
- They are happy with the savings on their electricity bills.
- The company’s customer service is highly praised, with customers feeling like they are treated as family.
- The prompt and effective response to issues post-installation is also mentioned positively.
- Long-term customers express satisfaction with the service they have received over the years.
Positive Reviews:
- Big Dog Solar recommended a 4,000 watt system for a home based on their computer modeling of usage for the previous 10 months.
- The installation crew was top notch and got the job completed in less than a day with zero problems.
- The positioning of the solar panels were on the south side (back yard) of the home and got potentially direct sunlight for the majority of the day.
- The purpose of installing solar panels is to give independence from the power company.
- Big Dog Solar offers a wide variety of solar-related services.
- They provide comprehensive solar energy solutions to households and businesses.
- They focus on offering superior solar energy solutions at competitive prices.
Negative Reviews:
- There were some cloudy days toward the end of month of September and had to pay the power company for 37 kilowatt-hours (kWh) of power that was used from the grid.
- This carried on for the month of October (paid the power company for 71 kWh); the month of November (paid the power company for 128 kWh) and for December (paid the power company for 278 kWh).
- They have not generated any excess power yet due to the fact that in winter there are so many days that are cloudy that the panels cannot generate enough power, no matter how many panels are installed.
- The bottom line is that late spring and summer and early fall is when the solar panels will give out their maximum power.
Summarizing:
Do we recommend Big Dog Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Big Dog Solar is distinguished as a Market Leader. Their solid presence in 13 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Big Dog Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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