Big Dog Solar review

Positive Reviews:

• High-quality systems and services that customers can rely on.
• $0 down financing options available.
• Focus on taking great care of each family.

Negative Reviews:

• Lack of service and follow-up.
• Issues with panel replacement and system interference.
• Unfulfilled promises and incomplete systems.

Positive Reviews:

• High-quality installation.
• On-time schedule.
• Good after-sales support.
• Accurate price as quoted.
• Top-notch installation crew.

Negative Reviews:

• Some customers reported not generating excess power in winter due to cloudy days.
• Some customers had to pay for power used from the grid.
• Some dissatisfaction with the sales process.

Negative Reviews:

• The company used a 3rd party representative for system design and installation without clear disclosure.
• The solar system was designed too small to keep up with the customer’s usage, leading to fast depletion of credits.
• The customer still received a power bill from Idaho Power for 5-6 months a year, sometimes as high as $120.00.
• The company blamed the 3rd party designer for the issues and offered no solutions unless the customer paid an additional 13-16K.
• The company takes no responsibility for their 3rd party reps.
• The customer had a very negative service experience, with the company not showing up for scheduled work and providing misleading information.

Positive Reviews:

• Good place to work.
• Good pay, benefits, honor all time off and schedule requests.
• Will pay for food, room and board (if traveling for work), equipment, class, and gas.
• Good work environment, good coworkers.
• The pay was very good for a starting job.

Negative Reviews:

• One manager isn’t very nice.
• I was laid-off due to lack of work thanks to Covid-19 pandemic having just began and customers not wanting us there spreading the virus.
• The most difficult aspect of the job was the isolation.
• The hours were much more than 40 a week.

Positive Reviews:

• Customers appreciate the efficiency and professionalism of the installation process.
• They are happy with the savings on their electricity bills.
• The company’s customer service is highly praised, with customers feeling like they are treated as family.
• The prompt and effective response to issues post-installation is also mentioned positively.
• Long-term customers express satisfaction with the service they have received over the years.

Positive Reviews:

• Big Dog Solar recommended a 4,000 watt system for a home based on their computer modeling of usage for the previous 10 months.
• The installation crew was top notch and got the job completed in less than a day with zero problems.
• The positioning of the solar panels were on the south side (back yard) of the home and got potentially direct sunlight for the majority of the day.
• The purpose of installing solar panels is to give independence from the power company.
• Big Dog Solar offers a wide variety of solar-related services.
• They provide comprehensive solar energy solutions to households and businesses.
• They focus on offering superior solar energy solutions at competitive prices.

Negative Reviews:

• There were some cloudy days toward the end of month of September and had to pay the power company for 37 kilowatt-hours (kWh) of power that was used from the grid.
• This carried on for the month of October (paid the power company for 71 kWh); the month of November (paid the power company for 128 kWh) and for December (paid the power company for 278 kWh).
• They have not generated any excess power yet due to the fact that in winter there are so many days that are cloudy that the panels cannot generate enough power, no matter how many panels are installed.
• The bottom line is that late spring and summer and early fall is when the solar panels will give out their maximum power.

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Market Leader

With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Big Dog Solar is distinguished as a Market Leader. Their solid presence in 13 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Big Dog Solar stands out as a premier choice in the solar installation industry.

Learn more: How We Classify Solar Installers: What Matters Most?

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