Clean Solar Overview
Expert Score: 4.6/5
Founded in: 2007
Clean Solar, established in 2007, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Clean Solar’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Virtual Consultations, Grid-tied Solar System Services, Solar Electric/PV System Installation, Battery Bank Services, Solar EV Charging System Installation.
Online Presence and Engagement: Their website attracts 5581 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Clean Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Clean Solar Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 2 | 3.0 |
solarreviews.com | 10 | 3.5 |
yelp.com | 430 | 4.7 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 10 | 3.9 |
trustpilot.com | No reviews | No reviews |
angi.com | 29 | 4.8 |
birdeye.com | 42 | 4.1 |
Google reviews | 39 | 4.3 |
Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Clean Solar Reviews
Company Website | cleansolar.com |
Year Founded | 2007 |
Areas Served | CA |
Services Offered | Solar Panel Installation, Virtual Consultations, Grid-tied Solar System Services, Solar Electric/PV System Installation, Battery Bank Services, Solar EV Charging System Installation. |
Roofing service | – |
Panel Options |
|
Battery Installations |
|
Certifications | NABCEP |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 25-year – Workmanship and installation warranty, 25-year – Solar panel warranty. |
Clean Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
5,581 | 1 | 31 | 0.81 | 49.87% | 29.79% | 0.62% | 5.43% | 0.04% | 14.26% |
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Clean Solar Social Media
What do Customers Say about the Clean Solar?
Positive Reviews:
- Customers were impressed with the quick and smooth installation process. They appreciated that Clean Solar took care of all the paperwork and permits, and answered all their questions promptly.
- Clean Solar Inc. is highly rated on various platforms like Yelp, BBB, Angi’s List, and has been named the Best Installer in Silicon Valley 10 times by the Bay Area News Group Mercury News.
Negative Reviews:
- Some customers experienced poor service after signing the contract. There were issues with delays in the project and lack of communication from the company. Some customers also had problems with the availability of the Power Wall.
Positive Reviews:
- Customers were impressed with the quick and smooth installation process. They appreciated that Clean Solar took care of all the paperwork and permits, and answered all their questions promptly.
- Their sales person was knowledgeable and very responsive to questions and made sure customers had the optimal system for their usage. There is an entire team that interfaces and manages the project, permitting and PGE contact. The team worked well together to get customers to the end and they are happy to do their part to reduce their reliance on the electric grid, save them some money in the long run and help the climate conditions for their children.
Negative Reviews:
- Some customers experienced poor service after signing the contract. There were issues with delays in the project and lack of communication from the company. Some customers also had problems with the availability of the Power Wall.
- Despite several attempts, the system has never fully worked correctly due to the SolarEdge inverters failing because of poor system design. Clean Solar has admitted that the original installation done by them was done incorrectly.
Positive Reviews:
- Superb consultant—technically astute, hardworking, and great at communicating.
- Immediate response from Craig, who spent hours determining our needs.
- Randy ensured our satisfaction with the chosen system.
Positive Reviews:
- Employees appreciate the balance between field work and computer work.
- Many consider it the best company they’ve worked for due to excellent management.
- Steady flow of work is often highlighted, thanks to a competent sales team.
Negative Reviews:
- Some employees have raised concerns about the company’s growth strategy.
- There are issues related to the competence of upper management.
- Organizational issues within the company have led to some dissatisfaction.
Positive Reviews:
- Clean Solar offers solar installation solutions with $0 down lease options.
- They have won the Best of the Bay Solar Installer and Best In Silicon Valley Best Solar Installer awards.
- Customers appreciate the professionalism and thoroughness of the staff.
Negative Reviews:
- Some customers reported delays in the installation process.
- There were issues with the availability of Tesla Power Walls.
- Customers were not satisfied with the communication and updates regarding their projects.
- Some customers experienced changes in project managers during their project.
- There were instances where the project did not start even a year after the deposit was paid.
Positive Reviews:
- Clean Solar is an award-winning residential solar installer serving the Bay Area.
- They offer a 15-year production guarantee and a full solar warranty for all workmanship on every installation.
- They are a panel neutral company, which means they will install the best solar panel that meets a client’s needs.
- They offer many financial options including $0 down solar leases, loans, and cash purchases.
- They have online 5 Star reviews and have been named Best in Silicon Valley Solar Installer in Northern California.
Positive Reviews:
- Customers mentioned that Clean Solar delivered and installed their solar system as scheduled. The salesperson was knowledgeable, and the team managed the project well. They were happy to reduce reliance on the electric grid and contribute to climate improvement by choosing gridalternatives.org for their donation.
Negative Reviews:
- Another customer expressed dissatisfaction with Clean Solar. They claimed that the solar system never fully worked due to poor system design, and Clean Solar backed out of their sales promises. The customer advised others to avoid Clean Solar.
- A customer reported that Clean Solar failed to complete the work within the promised timeframe. Despite depositing money and signing contracts, they did not receive the service they expected.
Summarizing:
Do we recommend Clean Solar services?
Expert Choice
Clean Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2007 and a commitment to not using subcontractors, Clean Solar offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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