Creative Solar USA Overview
Expert Score: 4.2/5
Founded in: 2008
Creative Solar USA, established in 2008, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Creative Solar USA’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Services: They specialize in photovoltaic (PV) arrays, back-up generators, back-up-and-load-shifting battery systems, and electric vehicle (EV) chargers for homeowners. Commercial Services: They provide solar energy solutions for commercial businesses, turning non-performing assets such as rooftops and undeveloped land into energy-saving, self-generating solar energy investments. Industrial Services: They offer solar energy systems for industrial applications. Agricultural/Solar Farm Services: They provide solar energy solutions for agricultural applications and solar farms. Non-Profit Services: They offer solar energy systems for non-profit organizations. Government Services: They provide solar energy solutions for government buildings. Battery Back-Up Storage/EV Chargers: They offer battery back-up storage solutions and EV chargers, including Tesla Level 2 and Clipper Creek Electric Vehicle Chargers. Energy Monitoring: They offer energy monitoring services.
Online Presence and Engagement: Their website attracts 990 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across GA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB, and maintains a BBB rating of A-, reflecting their industry compliance and service quality.
Whether you’re considering Creative Solar USA for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Creative Solar USA Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 24 | 4.5 |
| solarreviews.com | 4 | 4.2 |
| yelp.com | 7 | 3.9 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 1.5 |
| trustpilot.com | 4 | 2.7 |
| angi.com | No reviews | No reviews |
| birdeye.com | 96 | 4.2 |
| Google reviews | 82 | 4.4 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Creative Solar USA Reviews
| Company Website | creativesolarusa.com |
| Year Founded | 2008 |
| Areas Served | GA |
| Services Offered | Residential Services: They specialize in photovoltaic (PV) arrays, back-up generators, back-up-and-load-shifting battery systems, and electric vehicle (EV) chargers for homeowners. Commercial Services: They provide solar energy solutions for commercial businesses, turning non-performing assets such as rooftops and undeveloped land into energy-saving, self-generating solar energy investments. Industrial Services: They offer solar energy systems for industrial applications. Agricultural/Solar Farm Services: They provide solar energy solutions for agricultural applications and solar farms. Non-Profit Services: They offer solar energy systems for non-profit organizations. Government Services: They provide solar energy solutions for government buildings. Battery Back-Up Storage/EV Chargers: They offer battery back-up storage solutions and EV chargers, including Tesla Level 2 and Clipper Creek Electric Vehicle Chargers. Energy Monitoring: They offer energy monitoring services. |
| Roofing service | yes |
| Tesla energy equipment installation | yes |
| Panel Options | Canadian Solar, Jinko Solar, QCells, LG Solar, Panasonic. |
| Battery Installations | Tesla Powerwall, Enphase, HomeGrid by Lithion. |
| Certifications | SEIA, BBB |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A- |
| Warranty | 25-year – No-leak guarantee on roofs, performance warranty on all solar modules, product guarantee on microinverters and racking equipment, workmanship warranty on installation services. |
Creative Solar USA Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,257 | 0 | 311 | 0.2 | 100.00% | 0.00% | – | – | – | – |
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Creative Solar USA Social Media
What do Customers Say about the Creative Solar USA?
energysage.com
Positive Reviews:
- Customers have praised the company for their great service.
- They have had a positive experience with rooftop solar installation.
- The company’s offer and pricing were found to be impressive.
- Customers appreciated the easy process and the option to pay by project milestones.
Negative Reviews:
- Some customers have experienced significant delays in installation.
- The company has been criticized for not having enough installers, leading to project delays.
solarreviews.com
Positive Reviews:
- Customers have praised the company for their professionalism.
- They have had a positive experience with the installation process.
- The company’s representatives were found to be helpful and knowledgeable.
- Customers appreciated the quality of the installation.
Negative Reviews:
- Some customers have experienced significant delays in installation.
- The company has been criticized for not having enough installers, leading to project delays.
yelp.com
Positive Aspects:
- Customers appreciate the company’s commitment to addressing the global climate crisis and promoting personal responsibility.
- The company, Creative Solar, is described as an incredible partner, with a team that is nice, super-passionate, and great to work with.
- Customers have had positive experiences with the company, describing it as top-notch, well-organized, professional, and communicative.
- The company provides great service, flexibility, and responsiveness.
- Customers appreciate the company’s knowledge, personal care, and no-pressure approach.
- Customers have enjoyed significant savings on their electric bills since having solar panels installed.
Negative Aspects:
- One customer described the company as a scam, claiming that the owner owed them over $7,000 for work that was never done.
- The product is described as pricey, although it is also seen as worth it in the long run.
consumeraffairs.com
No reviews
bbb.org
Negative Aspects:
- The customer has experienced numerous issues with the communication between the solar panels and home battery system since their installation.
- Despite multiple service team visits, the customer’s system issues remain unresolved.
- The company promised to send a service team to fix the issues only on the condition of the customer removing a negative review, which the customer found to be an unethical request.
- Despite being told in September 2023 that parts were being ordered to fix the issue, the customer has received no follow-up or attempts to resolve their system issues.
- The company has not responded to the customer’s multiple emails and phone calls seeking resolution.
- The customer’s system fails to perform as advertised, which is a major concern considering the significant investment they’ve made.
trustpilot.com
Positive Reviews:
- Excellent customer experience.
- Professional, reliable, enthusiastic, and helpful team.
- The system has been installed and is on line.
Negative Reviews:
- Project has been postponed three times due to change in panels by the company.
- Panels have not been installed even after several months.
indeed.com
Positive Reviews:
- Professional, reliable, enthusiastic, and helpful team.
- Excellent experience from start to finish.
- Good interaction with the team.
Negative Reviews:
- Management does not do their job.
- Lack of respect for employees.
- Safety concerns, especially on the roof.
- Poor management.
- Delay in reimbursement for expenses.
angi.com
No reviews
birdeye.com
Positive Reviews:
- Customers appreciate the comprehensive customer care approach.
- They manage the entire installation process, from initial consultation through interconnection with the utility.
- Customers found their website impressive, professional, and comprehensive.
- The sales representative was praised for her thorough site survey and for educating customers on solar architecture.
- Customers were happy with the level of understanding they gained before making a decision.
Negative Reviews:
- One customer claimed that the owner owed them a significant amount of money.
- Another customer reported that their project was postponed three times due to changes in panels by the company.
- The same customer also mentioned that they signed up in June and still hadn’t had their panels installed by February.
Google Reviews
Positive Reviews:
- Customers praised the company for its professional, reliable, and enthusiastic team.
- They appreciated the thorough site survey and the comprehensive explanation of solar architecture.
- The company’s transparency about pricing and sales process was also commended.
- Some customers had a trouble-free installation experience and were happy with the performance of their solar panels.
Negative Reviews:
- Some customers reported delays in their projects due to changes in panels by the company.
Summarizing:
Do we recommend Creative Solar USA services?
Expert Choice
Creative Solar USA is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 2008 and a commitment to not using subcontractors, Creative Solar USA offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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