Empire Solar Solutions Overview
Expert Score: 4.7/5
Founded in: 2015
Empire Solar Solutions, established in 2015, has been an active participant in the solar industry,
providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Empire Solar Solutions’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation: They have helped over 5,000 families switch to clean and renewable energy. Roofing: They use solar savings to offset the cost of getting a brand new roof, all for no upfront cost. Empire Solar Solutions is a GAF-certified roofer. Electrical Upgrades: If your electric panel is over 25-years, there is a good chance it needs to be updated. Empire Solar’s skilled team of electricians will upgrade your old service to a brand new, 200 Amp panel. Tree Removal: Shade is the number one issue keeping homeowners from going solar. They offer tree removal services to solve shading issues.
Online Presence and Engagement: Their website attracts 9963 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CT, NJ, NY, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NAPCEP, SEIA, and maintains a BBB rating of A, reflecting their industry compliance and service quality.
Whether you’re considering Empire Solar Solutions for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Empire Solar Solutions Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 9 | 4.5 |
| solarreviews.com | 14 | 3.7 |
| yelp.com | 18 | 3.2 |
| bbb.org | 12 | 3.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 1.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 7 | 4.9 |
| birdeye.com | 524 | 4.7 |
| Google reviews | 428 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Empire Solar Solutions Reviews
| Company Website | empiresolarny.com |
| Year Founded | 2015 |
| Areas Served | CT, NJ, NY |
| Services Offered | Solar Installation: They have helped over 5,000 families switch to clean and renewable energy. Roofing: They use solar savings to offset the cost of getting a brand new roof, all for no upfront cost. Empire Solar Solutions is a GAF-certified roofer. Electrical Upgrades: If your electric panel is over 25-years, there is a good chance it needs to be updated. Empire Solar’s skilled team of electricians will upgrade your old service to a brand new, 200 Amp panel. Tree Removal: Shade is the number one issue keeping homeowners from going solar. They offer tree removal services to solve shading issues. |
| Roofing service | yes |
| Panel Options | SolarEdge, LG Solar, Canadian Solar, Hanwha SolarOne, SolarWorld, Hyundai Heavy, Qcells |
| Battery Installations | Tesla, Panasonic |
| Certifications | NAPCEP, SEIA |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A |
| Warranty | 25-Year Equipment Warranty |
Empire Solar Solutions Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 9,963 | 1 | 3 | 0.82 | 49.93% | 29.82% | 0.61% | 5.44% | 0.04% | 14.16% |
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Empire Solar Solutions Social Media
What do Customers Say about the Empire Solar Solutions?
energysage.com
Positive reviews:
- Customers praised Empire Solar for their exceptional customer service and speedy installations.
- They appreciated the high-efficiency systems and the company’s ability to handle everything from new roof installations to new solar panels.
- The personal touch provided by the smaller company was highly valued.
Negative reviews:
- One customer mentioned that the installation was less than spectacular and damages occurred to the property.
- However, they also noted that the owner, Adam, was apologetic and agreed to remedy all issues.
solarreviews.com
Positive reviews:
- One customer from Pomona, New York, praised the company for their affordable quote and efficient service, resulting in minimal electricity bills.
Negative reviews:
- A customer from Hopewell Junction, New York, criticized the company for their lack of responsiveness and failure to correct deficiencies.
- They reported issues with the PV links and a lack of explanation about the system after installation.
yelp.com
Positive reviews:
- Positive reviews commend the company’s professionalism and quality of service.
- A customer from Troy, NY, praised Empire Solar for their efficient service and exceptional job.
Negative reviews:
- A customer criticized the company for their unprofessionalism and poor communication.
- They reported issues with the solar installation and a lack of support after the installation.
bbb.org
Positive reviews:
- The customer expressed high satisfaction with Empire Solar Solutions, praising the professionalism and transparency of the entire process from sales to installation.
- They appreciated the prompt and effective communication, and are looking forward to lower electricity bills.
- Another customer, after considering solar energy for a year, had a positive experience with Empire Solar, from the initial consultation to the start of the system.
- They appreciated the app’s detailed explanation and are excited about the potential 90% reduction in their electricity bills.
Negative reviews:
- The customer had a negative experience with Empire Solar, citing issues with roof and gutter replacement, poor cleanup, and improperly installed gutters. Communication with the company was challenging, with slow email responses and unmet commitments for video meetings.
angi.com
Positive reviews:
- Customers praised the company for their professionalism and quality of service.
- The sales process was described as professional and responsive.
- Customers were happy with the system design and installation.
- The system performance met customers’ expectations.
birdeye.com
Positive reviews:
- A customer commented: “Highly recommend this company for the quick installation, professionalism and our knowledgeable salesperson, Will, who is always available to provide answers.”
- Another customer left a comment: “After extensive research and impressive interactions with ESS representative Marc Z, we trusted the company for our solar panel installation. We highly recommend ESS for their professional service and excellent installation crew.”
Google Reviews
Positive reviews:
- The customer commented that Empire provided a great experience, from learning about the panels to installing them quickly and neatly. They were in constant communication guiding the steps to activate the panels.
- Another customer commented: “Will W., our sales representative from Empire Solar, provided a clear explanation and accurate timeline of the entire process. The company efficiently coordinated with Con Ed, issued permits, and provided excellent work by the roofers and electricians. We are delighted with our aesthetically pleasing attractive and expertly installed solar system.”
- Another customer shared that Empire Solar did an outstanding job installing the panels and responded quickly to all of my questions with knowledge and friendliness. If you are considering solar, I highly recommend Empire Solar for their top notch service.
Negative reviews:
- The customer left feedback that after the company promised to finalize the quote with the help of experts, the company never contacted them again, showing a lack of professionalism and respect for their time.
- The customer had a negative experience with Empire Solar, citing problems with cleaning the installation and delayed inspections. Despite numerous attempts to contact the representatives, the customer received a minimal response.
Summarizing:
Do we recommend Empire Solar Solutions services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Empire Solar Solutions is distinguished as a Market Leader. Their solid presence in 3 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Empire Solar Solutions stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk
Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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