Endless Energy review

Heat pump solutions are Endless Energy's specialty, and the company has been in business for 40 years and counting. We are a family-run company that has won the trust of over 15,000 clients and an A+ rating from the Better Business Bureau.
Endless Energy review

Endless Energy overview

Heat pump solutions are Endless Energy's specialty, and the company has been in business for 40 years and counting. We are a family-run company that has won the trust of over 15,000 clients and an A+ rating from the Better Business Bureau.

What Endless Energy has to say about itself

Endless Energy, a Massachusetts-based firm founded in 1980 by two brothers, is a Mass Save-certified, highly regarded, family-run regional business with an A+ Better Business Bureau rating. MetroWest, the North Shore, the South Shore, and Greater Boston are the primary locations where we provide our services. Money may be saved, the value of your property can be increased, energy waste can be reduced, and energy-efficient equipment can be paired with our in-house services to maximize your savings. Our primary goal is to teach individuals how to reduce their energy use and costs, all while protecting the planet. Our comprehensive energy efficiency solutions help consumers save money and reduce wasteful use. We recognize that our workers are our greatest asset and work hard to keep them satisfied and inspired. Among the numerous things we want to provide in the future are HVAC systems, insulation, energy audits from Mass Save, and zero-energy houses. Endless Energy is a U.S.-based, privately held, full-service energy solutions provider dedicated to delivering cutting-edge products and services that foster long-term customer success. By continuing to browse our site, you signify your acceptance of our privacy policy.

Endless Energy Solar Review

Year Started1980
Company Websitegoendlessenergy.com
Service AreasMA, PA
Service TypesInstallation, Financing, Energy Auditing, Construction
Types PanelsMonocrystalline, polycrystalline, and thin-film solar panels
Backup BatteryLithium-ion, lead-acid, and nickel-cadmium batteries

Endless Energy website review

Information about the business and the renewable energy options it offers to residential and commercial clients are available on the website. The website's main page gives a summary of the company's goals and services and includes a section where users may seek consultations. The website also contains a blog area with articles on environmental, energy-efficiency, and renewable energy topics. The website offers comprehensive details on the renewable energy goods and services offered by Endless Energy, such as solar systems, energy storage options, and EV charging stations. The website also has a portfolio area with some of the finished projects and case studies from the business. For individuals who are interested in learning more about the firm and its sustainable energy solutions, the Endless Energy website offers a comprehensive and educational platform.

Endless Energy price policy

PackagesFrom $15,000 to $20,000
Payment optionsCash, check, credit card, and financing options
Payment discountsState and federal tax credits, local solar rebates, and utility incentives.

Endless Energy online reputation

Customer feedback suggests that Endless Energy is a mixed bag. Some customers have had extremely bad experiences with the business, including lengthy wait periods, lack of professionalism, and subpar services. For instance, one client's mini split system troubles took almost a year to resolve, while another customer was dissatisfied with the company's tardy thermostat installation and lack of contact. There are, however, also glowing testimonials from clients who were pleased with the quality of work and customer support provided by Endless Energy. Some clients have had good experiences with the company's solar panel installation and have appreciated their professionalism and communication. Overall, it seems like Endless Energy may struggle with maintaining a consistent level of job quality and client service. When selecting this organization for any energy-related work, it is important to keep in mind that although some customers have had excellent experiences, others have had unfavorable ones.
"We got a price estimate for our rooftop system in April, and it should be finished by the beginning of July. The panels were installed on schedule, however the system is not yet functional as of the end of August. Our setup needed some attic bracing for further strength. Sawdust and wood chips were scattered all over the attic, which was a major problem with this job. The electric provider has been slow to give its final approval after the panels were placed and the building was strengthened. Once we got the OK, there was radio silence from Endless Mt Solar. After many phone calls, we were finally told to "turn on" the system. The issue is that there are not just two but three breakers that need to be activated. In addition, the company's promised mechanism to track your productivity has proven to be ineffective. Getting someone to come out ultimately needed many further calls and emails. The installation has been going on for almost four months now, and we still haven't gotten the system up and operating. Our interactions with them have led us to conclude that we cannot endorse them." - Liam
"In 2017, we had four Fujitsu Mini Splits installed by Endless Energy. In May of 2022, all 4 of them went dark. We finally got an appointment on 7/22/22 after several calls and unhelpful service. There would be no cost to us, and we were promised that this would fix the issue. Neither of those things, however, was accurate.The technicians told us the tube they were replacing had been discontinued because of reliability issues. We got a bill even though the system was still broken. Service manager and Fujitsu promised to reschedule three visits that had been booked on the same day. The end of October marked the end of all contact. We first contacted EE about this issue about a year ago. We have waited much too long." - Emanuel
"Their sales staff, in particular, is quite unprofessional. They are just interested in taking advantage of your situation financially. Two of the three mini-split heads they placed in our house are broken. One of the mini-splits we purchased has a non-functional Wi-Fi connection. I tried to get in touch with them, but after a few follow-ups they completely ignored us. We haven't been able to use the second one at night because of the squeaky sounds it creates. Even though I was able to set up an appointment for the latter, it's upsetting to think that after spending five figures on a heating and cooling system, this is what one has to deal with. I really wish I could offer bad evaluations about this firm, so please be alert." - Prabuddha
"Even though we had an energy audit in October of 2018, we still don't have thermostats. When I contact to inquire about the project's progress, I'm told that they are currently too busy due to a lack of available electricians to handle the workload. After waiting two weeks, I phoned again and talked to a woman who expressed disbelief at the delay and said she would get back to me. So far, I've heard nothing. I do not anticipate the job to be finished right now, and I do not think it is essential to walk into people's houses at this time. They haven't done the task for which they're getting paid, and they don't even appear to mind. I strongly advise you to look elsewhere for assistance." - Sara
"After reading the several positive reviews of EE, I figured "why not?" The insulation was not checked during my last energy assessment. I phoned EE and inquired about their blown-in insulation services and whether or not they used a blower door to identify air leaks. To both questions, the answer is yes. The technician arrived nearly 1.5 hours late, refused to inspect areas where Mass Save would not pay for insulation, outsourced the installation of blown-in insulation to a different company, forgot to bring a ladder to inspect the attic and crawl space, and was otherwise unprepared for the audit. On top of that, they told me that they don't use blower door testing to pinpoint the source of my insulation and leakage issues. Overall, I would locate another business to do a Mass Save audit and immediately abandon ship if given the choice." - Steven
"The team at Endless Energy was fantastic to work with. The quality of their work far beyond our expectations. From Tina's first visit and thorough follow-up, in which she patiently and clearly explains each stage of the process to the installation team, to the final result, everything ran well. Those men really took their time to make sure the interior and exterior of our house matched up perfectly. They're always timely, kind, and have great attitudes that are a credit to the Organization as a whole. All of them have earned our highest praise, and our recommendation. A huge debt of gratitude is due to Chris B, Adam L, Brandon, Matt B, Jake, Matt L., and Tina. Best wishes to everyone reading this." - Keila
"Endless was responsible for the installation of not one, but two solar energy systems as well as a brand new mini-split heating system for us. They are excellent workers, in addition to being professionals who provide competitive rates." - Jason
"My property first got solar panels from Endless Energy in 2011, and they've since added more. They were quite cautious in their projections, and the outcome of every aspect has been better than I could have hoped for. They are excellent communicators, and their customer service and technical support are among the very finest I've ever encountered. They have made me feel as though I were the only client they had. Thank you very much, Endless Energy." - Sun
"In the fall of 2016, I had a 36-panel solar array built on my roof. In 2016, it entered into effect. There are LG solar panels and Enphase inverters involved. It was intended to produce 10% more each year than I use. Endless Energy was responsible for both the system's design and installation. After a year of operation, the system is providing the promised amount of electricity. There have been no malfunctions or issues with any of the system's components for me. Endless Energy helped me with the solar loan application process, system registration, and utility interface. To keep an eye on everything, I utilize Enphase Enlighten. The only time I've ever gotten a warning from the system was after a snowstorm, and even those went away after 24 hours. The quality of the setup and the operation of the equipment have both exceeded my expectations." - Emma
"We looked at solar energy extensively and obtained many price estimates. Anyone who has begun the process knows how difficult it is to compare apples to apples. We choose Endless Mountains because they proposed novel approaches to increasing our output, such as tilt panels. Carl was very kind and helpful in addressing all of our inquiries. When it came to the precision with which the panels were installed, we were blown away. The EM group devised a strategy that would serve us well, and it included their assisting with tree maintenance. The procedure took a long time, although it was mostly because of the harsh New England winter and the necessary permits. Everyone we've dealt with throughout the installation process has been prompt, helpful, and kind." - Isabella

Endless Energy Social media

The Endless Energy Facebook page serves as a forum for the promotion of sustainable energy transitions and clean energy alternatives. The website posts news, informational messages, and articles on environmental, energy-saving, and renewable energy topics. The firm running the portal, Endless Energy, provides both residential and commercial users with sustainable energy options. With almost 4,000 followers, the page is often updated with fresh material. A broad variety of clean energy subjects, such as solar, wind, energy storage, electric cars, and sustainable living, are covered in the entries on the website. The portal also promotes numerous Endless Energy services and goods related to renewable energy. For people who want to learn more about clean energy options and the transition to a sustainable energy system, the Endless Energy Facebook group is a great resource.
The Endless Energy LinkedIn profile contains details about the business, its goals, and the goods and services it provides. On the website are also updates and job listings for the renewable energy sector. The website also includes blogs and articles on environmental concerns, energy efficiency, and sustainable energy. Over 400 people follow the page, which is often updated with fresh material. The website gives Endless Energy a forum to connect with other experts in renewable energy and exchange knowledge and ideas about eco-friendly energy options. Overall, the Endless Energy LinkedIn profile seems to be a helpful resource for anybody looking to learn more about the business or the renewable energy sector in general.
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Endless Energy average reviews

SourceVotesAvg. Score
solartribune.comNo reviewsNo reviews
Google reviews634.3


Endless Energy Pros & Cons

  • Wide range of solar panel types available
  • Variety of accepted payment methods
  • Discounts and bonuses available
  • Installation cost can be high
  • Financing Options May Have High Interest Rates
  • Limited service area

Endless Energy Final Conclusions

Endless Energy's performance and reputation seem to be mixed based on consumer reviews. Although some clients have enjoyed working with the business, others have complained about issues with installation, upkeep, and customer service. Some customers have voiced concerns about the efficiency of their solar or heating systems, communication issues with the business, and delays in finishing their projects. In some situations, the firm failed to provide the services or goods it had promised, and there were also allegations of the sales personnel acting impolitely. The professionalism, affordable prices, and superior craftsmanship of Endless Energy, on the other hand, have been mentioned as reasons why certain consumers have had overwhelmingly favorable encounters with the company. Along with its technical proficiency and attention to detail, they applauded the company's customer service and communication skills. According to the unique project and client experience, Endless Energy's performance and reputation tend to differ overall. The business may undoubtedly need some improvement, but it seems that in the past they have successfully completed projects and delighted a lot of people. Before choosing to deal with Endless Energy or any other firm, prospective customers should do research, read reviews, and seek recommendations, just as they would with any other service provider.

Endless Energy locations

Main Address184 Cedar Hill Street, Marlborough, MA 01752
Phone Number5083572354

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James Savino

James Savino

As our Chief Writer & Data Scientist James combines his extensive knowledge of renewable energy with a talent for clear, engaging writing. He's instrumental in crafting content that educates and inspires our audience about solar energy.

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