FAFCO, Inc. Overview
Expert Score: 4.2/5
Founded in: 1972
FAFCO, Inc., established in 1972, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: FAFCO, Inc.’s Offerings
Customer Experience: With an average rating of 4.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Pool Heating: FAFCO specializes in solar heating systems for swimming pools, helping extend the swimming season by using solar energy. CoolPV: This is a hybrid system that combines solar pool heating with photovoltaic (PV) technology to generate electricity while heating the pool. Warranty Service: They offer warranty services for their products to ensure customer satisfaction and product reliability.
Online Presence and Engagement: Their website attracts 2645 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of D-, reflecting their industry compliance and service quality.
Whether you’re considering FAFCO, Inc. for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
FAFCO, Inc. Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 3 | 1.0 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 2 | 4.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 64 | 4.7 |
| birdeye.com | 49 | 3.8 |
| Google reviews | 46 | 4.1 |
| Expert Score | 4.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
FAFCO, Inc. Reviews
| Company Website | fafco.com |
| Year Founded | 1972 |
| Areas Served | CA |
| Services Offered | Solar Pool Heating: FAFCO specializes in solar heating systems for swimming pools, helping extend the swimming season by using solar energy. CoolPV: This is a hybrid system that combines solar pool heating with photovoltaic (PV) technology to generate electricity while heating the pool. Warranty Service: They offer warranty services for their products to ensure customer satisfaction and product reliability. |
| Roofing service | – |
| Panel Options | SunSaver®: This is FAFCO’s flagship solar pool heating system, known for its high performance and efficiency. It features a fully-wetted surface for maximum heat transfer. SunSaver® ST: This system is designed for minimal roof penetrations, making it ideal for tile roofs. It offers superior protection against wind and includes specially designed tube separator strips for simplified mounting. CoolPV®: This hybrid system combines solar pool heating with photovoltaic (PV) technology, allowing it to generate electricity while heating your pool. |
| Battery Installations | Lithium-Ion Batteries, Lead-Acid Batteries, Flow Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | D- |
| Warranty | They warrants only to the original end-user purchaser of a Collector that the Collector will be free from defects in materials and workmanship for a period of up to 3 years. |
FAFCO, Inc. Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,645 | 1 | 3 | 0.78 | 41.91% | 37.51% | 0.80% | 11.80% | 0.19% | 6.90% |
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FAFCO, Inc. Social Media
What do Customers Say about the FAFCO, Inc.?
Positive Criteria:
Quality and Professionalism: Many customers praised the quality of the solar panels and the professionalism of the staff.
Responsiveness and Punctuality: Several reviews mentioned the company’s prompt response and punctuality.
Customer Service: Positive reviews often mentioned excellent customer service, with staff being helpful and accommodating.
Negative Criteria:
Installation Issues: Some customers reported problems with the installation process.
Communication Problems: A few reviews mentioned issues with communication, leading to delays and misunderstandings.
Technical Problems: There were instances where the solar systems did not function correctly post-installation, requiring additional follow-ups.
Positive Criteria:
Effective Products: Many customers praised the efficiency and performance of FAFCO’s solar panels and heating systems.
Professional Service: Reviews frequently mention the professionalism and expertise of the installation teams.
Customer Support: Several users highlighted the responsive and helpful customer service, noting quick resolutions to issues.
Negative Criteria:
Installation Delays: Some customers reported delays in the installation process, which caused inconvenience.
Communication Issues: A few reviews mentioned difficulties in communication, including unreturned calls and emails.
Product Issues: There were occasional mentions of product malfunctions or defects, though these were often resolved by customer service.
Positive Criteria:
Product Quality: Many customers praised the durability and efficiency of Fafco’s solar heating systems.
Customer Service: Positive feedback often highlighted the helpful and knowledgeable customer service team.
Installation Process: Several reviews mentioned smooth and professional installation experiences.
Energy Savings: Customers appreciated the noticeable reduction in their energy bills after installing Fafco systems.
Negative Criteria:
Response Time: Some customers reported delays in customer service response times.
Maintenance Issues: A few reviews mentioned problems with system maintenance and the need for frequent repairs.
Cost: There were occasional complaints about the high initial cost of the systems.
Warranty Concerns: A handful of customers expressed dissatisfaction with the warranty coverage and support.
Summarizing:
Do we recommend FAFCO, Inc. services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, FAFCO, Inc. is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, FAFCO, Inc. stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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