Go Solar Power review

They took the deposit and said an engineer would come to look at the property and tell us what needs to be done. This person never showed up, and there was no call to reschedule. When we went back to the office a year later, they said the contract was over because they hadn't heard from us. They said they sent an email, but we didn't get it (we searched). There were many calls for the deposit, but not a single call after it was made (interesting). 2019 they said we could keep going, but none of what they proposed was what we had agreed to. Even offered money back for bad notes. 2020 is back at work. The finance department doesn't have the guts to come out and give money back, saying that we don't get money back after 30 days. This message was sent through the front desk. Don't give in to them! - Carl C.

I've had solar for two years, and the installation wasn't very good. I asked for a high-ground mount, but they sent the wrong parts and didn't know the codes. I asked if I could add to it, but they said no. I asked if I could monitor it, but every time they come out, they get it and leave before I get home, so I've given up trying. After two years with solar, my bill went from $220 to $330 a month, plus $210. - Arthur D.

This company is either no longer in business or is closing down. Our tools don't work right. Technicians come to our house and try to figure out how things work by reading manuals for hours at a time. Nothing seems to work. Promises to come back the next day with the right tools, but never does and won't answer calls or texts. We've been waiting on hold for a long time. Several times while we were on hold, we were cut off. They make new appointments, and we take time off work to be there, but they don't show up. When we call, they say the appointment was canceled, but they don't know by whom. They are NOW DONE. RUN AWAY FROM HERE AS FAST AS YOU CAN!!!! - Bruce O.

I hate that I have to work for this company. When the salesman came to our door, he lied a lot to get us to sign up. I always feel bad about it. They never told me I was getting a loan for my equipment. I was told that if you move once a year, you get a free re-installation, but it turns out that wasn't true. Now that I'm moving, I've found out. They charge $149 to remove the equipment and another $149 to put it back in place. I can't wait until I don't have to pay this loan anymore. I should have hired someone else. I can see why they keep that salesman on the job. He gets people to sign up, and they can't leave until they pay off the loan. You can't just return the equipment. Also, when I told them I wanted to move, they suggested I get all new equipment instead so I wouldn't have to pay out of pocket," but that would have added another $4,000 to the $4,000 loan I already had. That made me really mad. If you don't watch out for their tricks, they'll get you FAST! This company makes me so mad. Don't go with Go Solar Power if you can help it." - Gabriel H.

I hate being stuck with this company. The salesman who came to our door truly lied his a** off to get us on board. I regret it every day. They never told me I was getting into a loan for my equipment, I was told that you get free re-installs once a year if you move, but that wasn't true, apparently... now that I'm moving They are charging a $149 uninstallation fee and another $149 installation fee. I can't wait until I'm not stuck on this loan. I should've gone with another company. I can see why they keep that salesman employed, he gets people on board and they can't get out of it Until they pay the loan in full. You can't just return the equipment. Also, when I told them I wanted to move they suggested I just get all new equipment instead, so I wouldn't have to pay out of pocket" but that would've thrown another $4,000 on top of my already $4,000 loan. That really pissed me off. If you don't pay attention to their tricks then they will get you QUICK! I'm so infuriated by this company. If you can help it, don't ever go with Go Solar Group." - Logan V.