Infinity Solar USA Overview
Expert Score: 4.7/5
Founded in: 2015
Service Areas: WA, OR, ID, AZ, NM, TX
Services they provide: Solar System Design and Installation: They provide affordable and reliable solar systems to their customers. From design to installation, their team provides the knowledge and experience to help you control your energy production1. Energy Storage: They provide solutions for energy storage to provide backup power during power outages1. Energy Inflation Protection: They offer solutions to protect against utility price increases1. High-Performance Roofing Shingles: They offer high-performance roofing shingles with patented SureNail® Technology from Owens Corning2. Preferred Contractor with Owens Corning: They are a preferred contractor with Owens Corning, providing quality roofing solutions2. Inflation Reduction Act (IRA) Rebates Calculator: They provide a calculator to estimate how much money you could save with the Inflation Reduction Act2.
Certifications & Licences: Pearl Certification
Infinity Solar USA, established in 2015, has been an active participant in the solar industry, providing services across 6 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Infinity Solar USA’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar System Design and Installation: They provide affordable and reliable solar systems to their customers. From design to installation, their team provides the knowledge and experience to help you control your energy production1. Energy Storage: They provide solutions for energy storage to provide backup power during power outages1. Energy Inflation Protection: They offer solutions to protect against utility price increases1. High-Performance Roofing Shingles: They offer high-performance roofing shingles with patented SureNail® Technology from Owens Corning2. Preferred Contractor with Owens Corning: They are a preferred contractor with Owens Corning, providing quality roofing solutions2. Inflation Reduction Act (IRA) Rebates Calculator: They provide a calculator to estimate how much money you could save with the Inflation Reduction Act2..
Online Presence and Engagement: Their website attracts 7951 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across WA, OR, ID, AZ, NM, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as Pearl Certification, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Infinity Solar USA for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Infinity Solar USA Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 23 | 5.0 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 26 | 2.6 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 17 | 3.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 7 | 2.3 |
| birdeye.com | 559 | 4.9 |
| Google reviews | 35 | 4.1 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Infinity Solar USA Reviews
| Company Website | infinitysolarusa.com |
| Year Founded | 2015 |
| Areas Served | WA, OR, ID, AZ, NM, TX |
| Services Offered | Solar System Design and Installation: They provide affordable and reliable solar systems to their customers. From design to installation, their team provides the knowledge and experience to help you control your energy production1. Energy Storage: They provide solutions for energy storage to provide backup power during power outages1. Energy Inflation Protection: They offer solutions to protect against utility price increases1. High-Performance Roofing Shingles: They offer high-performance roofing shingles with patented SureNail® Technology from Owens Corning2. Preferred Contractor with Owens Corning: They are a preferred contractor with Owens Corning, providing quality roofing solutions2. Inflation Reduction Act (IRA) Rebates Calculator: They provide a calculator to estimate how much money you could save with the Inflation Reduction Act2. |
| Roofing service | yes |
| Tesla energy equipment installation | – |
| Panel Options | Premium Quality Materials: They use premium quality materials and a panel design engineered specifically for the North American climate. Strict Quality Controls: They have strict quality controls at their fully automated, ISO certified manufacturing facilities. High-Performance Roofing Shingles: They offer Duration® Series Shingles, which are unrivaled by any other architectural shingles because they feature patented SureNail® Technology. Energy Storage: They provide options for energy storage to provide your own backup power during power outages. Energy Inflation Protection: They offer solutions to protect yourself against utility price increases. |
| Battery Installations | Lithium-ion Lithium iron phosphate (LFP) Lead-acid Flow Saltwater Nickel-cadmium |
| Certifications | Pearl Certification |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | yes |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | Infinity Solar USA provides a limited lifetime warranty for as long as you own your home. They also offer a 130mph wind warranty. Their warranty covers shingles and all Owens Corning® components. They also provide workmanship coverage for the first 10 years. The TRU PROtection® Period lasts for the first 50 years. |
Infinity Solar USA Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 6,290 | 0 | 8 | 0.35 | 17.62% | 56.00% | – | 26.37% | – | – |
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Infinity Solar USA Social Media
What do Customers Say about the Infinity Solar USA?
Customers appreciate the company’s in-house services, 30-year warranties, and local workforce.
They also value the communication and cooperation among the company’s various departments.
Negative review where a customer had a bad contractor experience.
The customer felt that the process was invasive and disorganized, with no clear project manager.
They also mentioned issues with communication, cleanliness, and damage to a neighbor’s house.
Positive Reviews:
Customers have praised the company for its professionalism and knowledgeable staff.
Many customers have reported a significant reduction in their electricity bills after installing the solar panels.
The company’s responsiveness and reliability have also been highlighted positively.
Negative Reviews:
Some customers have expressed dissatisfaction with the lengthy installation process.
There were complaints about unfulfilled promises and lack of follow-through.
A few customers have mentioned that they did not see as much cost savings as they had expected.
Positive reviews highlight a productive and fun work environment.
Employees appreciate the community and family feel, the open-door policy, and the work-life balance.
They also mention the company’s efforts to ensure employee happiness and growth.
Negative reviews, however, mention issues such as poor management, inaccurate and late pay, and high stress levels.
Some employees felt they were expected to do more than their job role, and there were complaints about the company’s communication and decision-making.
Positive reviews highlight the company’s professionalism and quality of service.
Customers appreciated the team’s knowledge and efficiency, with one customer stating, “Micah Johnson and the entire Infinity Solar USA team were professional and easy to work with. I couldn’t be happier with the results.”
Negative reviews. One customer from Vancouver, WA, expressed dissatisfaction with the company’s communication and follow-through. They felt that the process was invasive and lacked a clear project manager.
The customer stated, “Our experience was typical of a bad contractor: great salesman that sold us a white glove service level followed up with an invasive construction process with seemingly no one in charge.”
Positive reviews commend the company’s reputation management and customer service.
One customer stated, “Birdeye has done great things for our Reputation Management.
Most of all, the customer service is top notch!”.
On the other hand, there are negative reviews as well.
Some customers have expressed dissatisfaction with the company’s pricing and contract terms.
One customer mentioned, “Extremely overpriced. There are many better, cheaper alternatives out there…Have a look at their contract before you sign up. It’s impossible to cancel before the 12 months.”
Positive reviews highlight the company’s great customer service and helpful staff.
One customer mentioned that despite some delays due to weather, the overall experience was positive and the panels are up and running.
On the other hand, negative reviews express disappointment with the long process to get the panels up and running, and a lack of follow-through on what was promised.
Another customer mentioned a lack of communication and project management, leading to an invasive construction process.
Summarizing:
Do we recommend Infinity Solar USA services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Infinity Solar USA is distinguished as a Market Leader. Their solid presence in 6 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Infinity Solar USA stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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