Solar Bear Overview
Expert Score: 4.7/5
Founded in: 2016
Solar Bear, established in 2016, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Bear’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: Solar Bear specializes in installing solar panels, harnessing the power of the sun to generate clean energy for your home. By going solar, you can significantly reduce your utility costs and contribute to a greener environment. Spray Foam Insulation: They offer spray foam insulation, which effectively seals cracks and gaps in buildings. This insulation not only enhances comfort but also reduces unwanted air loss through small cracks, seams, and joints, making your home more energy-efficient. Roofing Services: Solar Bear’s experienced roofing contractors handle both residential and commercial roof repairs and installations. Whether it’s asphalt shingle, metal, tile roofs, or flat top roofs, they ensure unparalleled workmanship and use high-quality materials.
Online Presence and Engagement: Their website attracts 3041 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Bear for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Bear Reviews
🔗 Source | Votes | Average Score |
---|---|---|
energysage.com | 496 | 5.0 |
solarreviews.com | 729 | 4.8 |
yelp.com | No reviews | No reviews |
bbb.org | 5 | 4.5 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 18 | 3.5 |
trustpilot.com | No reviews | No reviews |
angi.com | 1 | 5.0 |
birdeye.com | 1275 | 4.6 |
Google reviews | 1,141 | 4.7 |
Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Bear Reviews
Company Website | solarbear.com |
Year Founded | 2016 |
Areas Served | FL, TX |
Services Offered | Solar Panel Installation: Solar Bear specializes in installing solar panels, harnessing the power of the sun to generate clean energy for your home. By going solar, you can significantly reduce your utility costs and contribute to a greener environment. Spray Foam Insulation: They offer spray foam insulation, which effectively seals cracks and gaps in buildings. This insulation not only enhances comfort but also reduces unwanted air loss through small cracks, seams, and joints, making your home more energy-efficient. Roofing Services: Solar Bear’s experienced roofing contractors handle both residential and commercial roof repairs and installations. Whether it’s asphalt shingle, metal, tile roofs, or flat top roofs, they ensure unparalleled workmanship and use high-quality materials. |
Roofing service | yes |
Panel Options | Monocrystalline Solar Panels: Advantages: These panels are highly efficient and perform well under various conditions. Disadvantages: They tend to be more expensive due to the manufacturing process involving single-crystal silicon. Ideal for homeowners seeking maximum efficiency and long-term performance. Polycrystalline Solar Panels: Advantages: These panels are cost-effective and offer good performance. Disadvantages: They are slightly less efficient than monocrystalline panels. Suitable for those looking for a balance between cost and performance. Thin-Film Solar Panels: Advantages: These panels are portable, flexible, and great for DIY projects or use in RVs. Disadvantages: They have lower efficiency compared to crystalline panels. Perfect for off-grid applications and creative energy solutions. |
Battery Installations | Lead Acid Batteries: Flooded Lead Acid Batteries: These require water replacement and occasional venting. While they have no maintenance needs, their performance is lower. Sealed Lead Acid Batteries: These batteries are maintenance-free but have slightly lower performance compared to flooded lead acid batteries. They are cost-effective and can be recycled easily. Lithium-Ion Batteries: Lithium-ion batteries have gained popularity due to their long lifespan and minimal maintenance requirements. They are commonly used in electric vehicles (EVs) and are becoming more prevalent in solar panel systems. Nickel-Cadmium Batteries: Although less popular, nickel-cadmium batteries are a viable choice for solar energy storage. They work without complex management systems and can withstand extreme temperatures. They are suitable for large-scale operations. Flow Batteries: Flow batteries are a newer option. They use a water-based system with liquid movement between two chambers. These batteries have several benefits, including the longest lifespan, minimal maintenance, and fire retardancy. However, they are mainly used for larger establishments. |
Certifications | NABCEP |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | 25-Year Workmanship Warranty, 25-Year No Leak Guarantee, 30-Year Solar Panel Warranty, 30-Year Production Warranty |
Solar Bear Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
3,041 | 1 | 33 | 0.55 | 53.66% | 26.66% | 0.62% | 4.89% | 0.04% | 14.13% |
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What do Customers Say about the Solar Bear?
Cost Savings: Customers appreciate the financial benefits of going solar, including reduced energy bills and added equity to their homes.
Environmental Impact: Solar Bear’s commitment to the planet resonates with customers who value clean energy solutions.
Professionalism: Sales representatives, such as Troy, are praised for their knowledge and professionalism.
Quality Installation: Clean and professional installations contribute to overall satisfaction.
Monitoring Capabilities: Solar Bear provides both external and personal monitoring options, allowing customers to track their energy production and usage.
Positive Criteria:
Quality Products: Customers appreciate Solar Bear for offering high-quality solar products.
Efficient Installation: Some reviewers commend the company for timely and well-executed installations.
Trustworthiness: A customer from Riverview, Florida, praised the team’s trustworthiness and their efforts to reduce energy usage by adding spray foam insulation in-house.
Sales Process: Positive feedback regarding the sales process and transparent pricing.
Negative Criteria:
Communication Issues: A Tallahassee, Florida customer had a frustrating experience. After signing the contract, communication broke down, and they faced delays of over 6 months for installation and grid connection.
Lack of Responsiveness: The customer struggled to get updates from Solar Bear, and even contacting the company via phone and chatbot yielded no results.
Permit Delays: The company’s lack of communication led the customer to seek permit updates directly from the city department.
Inaccurate Information: The customer received inaccurate information and felt left in the dark during the process.
Positive Aspects:
Quality Products and People: Many customers appreciate the quality of products and the team at Solar Bear. One reviewer mentioned that their salesperson, Jeff, and the team made buying solar easy. Additionally, in-house work and the addition of spray foam insulation contributed to a positive experience.
Negative Aspects:
Delays and Poor Communication: Some customers faced significant delays after signing contracts. For instance, one customer waited over 6 months for solar panels to be installed and another 6 weeks to be hooked up to the grid. Communication breakdowns occurred when the project was handed over to a different contact person, Patricia. She was unresponsive, failed to provide accurate information, and left the customer in the dark. Attempts to reach out via phone and chatbot were unsuccessful, and messages were not returned promptly. The situation improved only after the customer threatened to cancel the contract.
Positive Aspects:
Quality Products and People: Many customers appreciate the quality of Solar Bear’s products and commend their team for making the solar buying process easy. One reviewer from Riverview, Florida, expressed satisfaction with the addition of spray foam insulation and in-house work, becoming a loyal customer1.
Trustworthiness: Customers have found Solar Bear to be a trustworthy company, especially when dealing with sales representatives like Jeff.
Negative Aspects:
Communication Issues: Some customers faced significant delays and poor communication after signing contracts. For instance, a customer from Tallahassee, Florida, reported waiting over 6 months for solar panel installation and another 6 weeks for grid connection. The project manager, Patricia, was unresponsive and failed to keep them informed. Attempts to contact the company via phone and chatbot were futile, leaving the customer frustrated1.
Lack of Accountability: The same customer had to seek updates from the city department because Solar Bear did not provide timely information about permits. The company’s lack of accountability during the installation process caused significant inconvenience.
Changed Lives: An installation technician mentioned that working at SOLAR BEAR changed their life. They take pride in having completed over 1000 jobs correctly the first time, emphasizing the “Solarbear difference.”
Laid-Back Atmosphere: A permit technician highlighted the laid-back atmosphere, friendly colleagues, and willingness to lend a hand.
Supportive Environment: Employees appreciate the pleasant and helpful work environment. The company is considerate about holidays, birthdays, time off, and family matters.
Rewarding Job: Solar specialists find it rewarding to save homeowners money and promote cleaner living.
Negative Aspects:
Nepotism: Some employees mentioned nepotism within the company.
Limited Advancement Opportunities: A sales representative felt that there was no ability to advance.
Pay Transparency: Lack of transparency regarding pay.
Unrealistic Sales Expectations: Appointment setters faced unrealistic sales targets and poor management support.
Positive Aspects:
Quality Products and People: Customers appreciate the quality of products and the team’s commitment. One reviewer, Tony from Riverview, Florida, commends Solar Bear for making the solar buying process easy and for their focus on energy reduction. The addition of spray foam insulation and in-house work left a lasting impression.
Excellent Workmanship and Professionalism: Another customer, who had their master bathroom remodeled, praises the meticulous tile work, proper installation of fixtures, and responsive service. Santos, the contractor, promptly addressed minor corrections, leaving the customer satisfied.
Negative Aspects:
Communication Issues: Unfortunately, not all experiences were positive. A customer from Tallahassee, Florida, shares a frustrating journey. After signing the contract, communication fell apart. Patricia, the point of contact, ghosted them for two months. The installation process was delayed, and the company’s responsiveness was lacking. The customer had to seek updates from the city department due to Solar Bear’s lack of communication.
Positive Aspects:
Quality Products and People: Customers appreciate the quality of Solar Bear’s products and commend their team for making the solar buying process easy. The addition of spray foam insulation and in-house work has left a positive impression.
Trustworthy Company: A satisfied customer from Riverview, Florida, praises their salesperson, Jeff, and the team for their care and attention. They recommend Solar Bear for both product quality and customer service.
Negative Aspects:
Delays and Poor Communication: Some customers have faced delays in installation and lack of communication. For instance, a Tallahassee, Florida customer waited over 6 months for panel installation and experienced poor communication after signing the contract. The project manager’s lack of responsiveness caused frustration.
Positive Aspects:
Quality Installations: Customers appreciate the quality of solar panel installations provided by Solar Bear.
Energy Savings: Many users report significant energy savings after going solar with Solar Bear.
Professional Staff: The company’s staff is often praised for their professionalism and knowledge.
Negative Aspects:
Communication Issues: Some customers mention communication challenges, such as delays in responses or unclear information.
Pricing Concerns: A few reviews express concerns about pricing, suggesting that Solar Bear’s services may be on the higher side.
Summarizing:
Do we recommend Solar Bear services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Bear is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Bear stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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