Multi-Location Company.
Icon Solar Power Overview
Expert Score: 4.7/5
Founded in: 2009
Service Areas: IN, KY, OH
Services they provide: Residential solar – Grid tied, Commercial solar – Grid tied, Residential solar – Hybrid solar systems, Energy monitoring, Tesla Powerwall sales and installations, Enphase Storage
Certifications & Licences: BBB, NABCEP, Authorized Tesla Powerwall Installer
Icon Solar Power, established in 2009, has been an active participant in the solar industry, providing services across 3 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Icon Solar Power’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential solar – Grid tied, Commercial solar – Grid tied, Residential solar – Hybrid solar systems, Energy monitoring, Tesla Powerwall sales and installations, Enphase Storage.
Online Presence and Engagement: Their website attracts 13428 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IN, KY, OH, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, NABCEP, Authorized Tesla Powerwall Installer, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Icon Solar Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Icon Solar Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 3 | 5.0 |
| solarreviews.com | 9 | 4.03 |
| yelp.com | 3 | 3.7 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 4.7 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 22 | 4.9 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 49 | 4.8 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Icon Solar Power Reviews
| Company Website | iconsolar.com |
| Year Founded | 2009 |
| Areas Served | IN, KY, OH |
| Services Offered | Residential solar – Grid tied, Commercial solar – Grid tied, Residential solar – Hybrid solar systems, Energy monitoring, Tesla Powerwall sales and installations, Enphase Storage |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options | Qcells, Canadian Solar, S-Energy, LG Solar, SolarEdge |
| Battery Installations | Enphase, Tesla, SolarEdge |
| Certifications | BBB, NABCEP, Authorized Tesla Powerwall Installer |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | 25-year manufacturer warranty |
Icon Solar Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 13,428 | 0 | 15 | 0.79 | – | 100.00% | – | – | – | – |
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Icon Solar Power Social Media
What do Customers Say about the Icon Solar Power?
Positive Reviews:
- One customer praised their sales representative for being extremely professional and skilled.
- They chose Icon Solar because they provided the highest energy offset (85%) among the four companies they considered.
Positive Reviews:
- Positive reviews highlight the company’s excellent customer service and installation quality.
- One customer from Tucson, Arizona, praised the operations team for their excellent job and was pleased with the overall execution.
- Another customer from Newark, Ohio, highly recommended Icon Solar for their informative service and polite installers.
Negative Reviews:
- A customer from Sahuarita, Arizona, felt deceived by the salesperson and complained about the higher-than-expected electric bill.
- Another customer from Dayton, Ohio, was frustrated with the long wait time for repairs and frequent inverter breakdowns.
Positive Reviews:
- Some customers appreciate the honesty of Icon Power’s representatives. They guide customers to make informed decisions regarding their solar needs.
- Icon Solar’s installations are praised for their quality and affordability compared to other companies.
- One customer mentioned having a great customer experience overall, especially with the execution of a battery system and solar installation.
Positive Reviews:
- Customers have praised the company’s expertise and in-house installation.
- Some customers found the work interesting and enjoyed learning how to install solar panels.
- The company’s management is described as flexible and accommodating.
- Some customers appreciate the company’s professionalism and reliability.
Negative Reviews:
- Some customers have criticized the company’s sales tactics.
- There are complaints about poor customer service.
- The job of an installer is described as very physically demanding with long hours, especially during the busy season.
- Some customers are dissatisfied with the service and quality of the equipment.
Positive Reviews:
- Customers praised Icon Solar for their thorough analysis and providing more power system than other companies.
- The company was commended for their responsiveness, professionalism, and punctuality.
- Customers appreciated the company’s clear communication, quick responses, and clear explanations.
- The installation process was described as easy and efficient.
Negative Reviews:
- One customer mentioned sloppy wiring through the attic during the installation.
- There were issues with the electric meter switch by Duke Energy, causing delays.
Summarizing:
Do we recommend Icon Solar Power services?
Expert Choice
Icon Solar Power is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 3 states. With a foundation dating back to 2009 and a commitment to not using subcontractors, Icon Solar Power offers warranties ranging from 5-year guarantee against defects in workmanship years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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