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I really regret buying a solar system from maximo solar in Aguadilla. The system was installed on 12 February 2020, and it only worked for 2 weeks, since then awaiting for a Trace 6k inverter. So a $8500 solar system and 6 months later without a system thanks to maximo solar industries in Aguadilla. So, those of you, who wants a solar system, I strongly advise to research well and do not get involved by their deceiving advertising and their poor equipment warranty.
After a year with a Maximo solar system, I am totally disappointed with the service offered. To contact customer or technical service is practically impossible. There are some good customer and technical service reps. Seems that after the sale is done, they practically don’t care if your satisfaction. Service is so bad that even employees agree on how bad it is. I have made the mistake of recommending MГЎximo to other sales potentials and I will never do it again. Even on the sales side, they hide information from you only to find out after the purchase is done and realize that you’re getting a lot less than you bargained for. The automated answering system is the worst Very disappointing,
Very good solar system, bad customer services. After 6 months I have a water leak, on a brand new house (2019) the way the company is taking care of this is really bad, they send 2 technician to “fix” the problem they found 3 holes and they glue them, Im okay with that because theres no more leak but I still have damage on my living room celling. You call them they dont respond and they dont call you back. Like I said, i like the solar system it work, Duke energy give me a $350 credit and that was only for the first6 months, the equipment works but the customer services it just wow.
Great services very profesional
I really regret buying a solar system from maximo solar in Aguadilla. The system was installed on 12 February 2020, and it only worked for 2 weeks, since then awaiting for a Trace 6k inverter. So a $8500 solar system and 6 months later without a system thanks to maximo solar industries in Aguadilla. So, those of you, who wants a solar system, I strongly advise to research well and do not get involved by their deceiving advertising and their poor equipment warranty.
After a year with a Maximo solar system, I am totally disappointed with the service offered. To contact customer or technical service is practically impossible. There are some good customer and technical service reps. Seems that after the sale is done, they practically don’t care if your satisfaction. Service is so bad that even employees agree on how bad it is. I have made the mistake of recommending MГЎximo to other sales potentials and I will never do it again. Even on the sales side, they hide information from you only to find out after the purchase is done and realize that you’re getting a lot less than you bargained for. The automated answering system is the worst Very disappointing,
Very good solar system, bad customer services. After 6 months I have a water leak, on a brand new house (2019) the way the company is taking care of this is really bad, they send 2 technician to “fix” the problem they found 3 holes and they glue them, Im okay with that because theres no more leak but I still have damage on my living room celling. You call them they dont respond and they dont call you back. Like I said, i like the solar system it work, Duke energy give me a $350 credit and that was only for the first6 months, the equipment works but the customer services it just wow.