Multi-Location Company.
Nelnet Renewable Energy Overview
Expert Score: 4.0/5
Founded in: 2012
Nelnet Renewable Energy, established in 2012, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Nelnet Renewable Energy’s Offerings
Customer Experience: With an average rating of 4.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation, Commercial Solar
Online Presence and Engagement: Their website attracts 4169 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, NE, NY, CO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as American Solar Energy Society, COSEIA, NABCEP, SEIA, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Nelnet Renewable Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Nelnet Renewable Energy Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 25 | 4.5 |
solarreviews.com | 9 | 2.9 |
yelp.com | 14 | 3.3 |
bbb.org | 1 | 2.0 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | 27 | 1.6 |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 141 | 4.6 |
Expert Score | 4.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Nelnet Renewable Energy Reviews
Company Website | nelnetenergy.com |
Year Founded | 2012 |
Areas Served | IL, NE, NY, CO |
Services Offered | Installation, Commercial Solar |
Roofing service | – |
Panel Options | SolarEdge, Qcells, Panasonic, LG Solar, |
Battery Installations | LG Chem, Tesla |
Certifications | American Solar Energy Society, COSEIA, NABCEP, SEIA |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | NOT BBB ACCREDITED |
Warranty | 25-year warranty on Solar Modules, 25-year warranty on Inverter(s) & Optimizers, 10-year Workmanship Warranty |
Nelnet Renewable Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
4,169 | 5 | 253 | 0.28 | 40.02% | 48.53% | 0.62% | 4.60% | 0.04% | 6.19% |
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Nelnet Renewable Energy Social Media
What do Customers Say about the Nelnet Renewable Energy?
Positive Reviews:
- Positive aspects include their commitment to promoting the use of renewable energy sources and reducing carbon emissions by offering affordable and sustainable solar energy solutions.
- They have a team of passionate experts, including consultants, engineers, project managers, electricians, and solar installers.
Negative Reviews:
- Complaints include not honoring contracts, poor customer service, and delays in installation.
- One customer mentioned that they signed a loan from Nelnet, but the installation has been delayed, and they haven’t seen any benefits yet.
- Another customer accused the company of being a scam and not honoring their contracts.
Positive Reviews:
- Positive reviews highlight the company’s smooth communication, efficient and professional installation team, and excellent after-sales support.
- One customer from Indianapolis praised the company for making the solar installation process feel easy.
Negative Reviews:
- Some customers have reported that the sales team and sales manager were not responsive.
- Another customer from Willow Springs, Illinois, expressed frustration with the installation process and found the project manager dismissive of their concerns.
Positive Reviews:
- Nelnet Renewable Energy has received positive reviews for their solar system design and installation services.
- Customers appreciate their commitment to renewable energy and their relentless focus on customer satisfaction.
Negative Reviews:
- However, there are also negative reviews related to loan payments and customer service.
- Some customers express frustration with loan deferment and fluctuating monthly payments.
Positive Reviews:
- Сustomers have praised their professional and responsive service, while others have expressed dissatisfaction.
- Positive aspects include successful project completion and a smooth experience.
Negative Reviews:
- However, negative feedback highlights issues related to billing, such as unexpected forbearance after a large payment.
Negative Reviews:
- Customers have reported that the website is often down and doesn’t recognize users.
- There are complaints about poor customer service, with issues not being resolved even after multiple calls.
- Some customers have faced issues with payments not being processed correctly, leading to late fees.
Summarizing:
Do we recommend Nelnet Renewable Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Nelnet Renewable Energy is distinguished as a Market Leader. Their solid presence in 4 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Nelnet Renewable Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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