Year Started | 2007 |
Company Website | pacificsuntech.com |
Service Areas | CA |
Service Types | Solar system installation, maintenance, repair, solar panel cleaning, battery backup system, inverter diagnostics, home energy monitor. |
Types Panels | Monocrystalline, polycrystalline, and thin-film panels. |
Backup Battery | Lithium-ion batteries, lead-acid batteries, and energy storage systems. |
Certifications | NABCEP, SEIA, SRCC. |
Packages | Home Solar Systems start at $17,000, Commercial Solar Systems start at $55,000, Solar Installation starts at $2,500, Solar Panel Warranties: $1,000. |
Payment options | Cash, PayPal, major credit cards including Visa, Mastercard, American Express, and Discover |
Payment discounts | 10% off for military, 10% off for veterans,15% off for senior citizens, and 5% off for customers who purchase more than one system. |
"They don't share their ideas or their progress. The timetable will then be changed without your knowledge or consent. They don't know how to pay attention to consumers. or be aware of what their clients want. Make a favor to yourself and choose a new solar company." - Raul N.
"Everything went well up until a snag. The readings were incorrect immediately upon installation. Dale quickly abdicated responsibility and laid the blame on the program. It turns out that Pacific Sun mishooked a component. Keep away." - Eva S.
"In 2019, shortly after moving into the newly constructed home, we hired this firm to put Bird metal netting around the base of our solar panel. They said that their netting is the industry's safest. I phoned them today (five years after installation) because a piece of netting had been inexplicably taken away from the base of the panel. When I called the firm, they said that birds sometimes pull metal fences away and that it was initially fastened to the panel by adhesives. "ADHESIVES"? They said that their netting was the greatest in the industry, and installation of it cost $700.00. In other words, I now have to shell out 140.00 (tech call cost) plus 15.00 (panel fee) for pigeon abatement (pest control) before they return and install the broken panel. Please enquire about the information I neglected to request before evaluating this firm. Unfortunately, they do not voluntarily provide this information. Once again, $700.00 was spent on a glued-on metal fence." - Ernest Y.
"I must say how completely unsatisfied I am with Pacific Sun Technologies. To cut down on our energy bills, my family and I decided to buy a solar power system from them two years ago. But instead of that, our power costs have significantly climbed despite the solar system that was built. I asked Pacific Sun Technologies for help, and they didn't respond that well. Without any actual direction, I just got a couple of emails with generic suggestions to attempt to fix the problem. The phone system just sent me back to the same boilerplate email address when I called, thus no one has returned my calls. Overall, I am extremely dissatisfied with Pacific Sun Technologies' solar energy system and customer service. Our time and money were completely wasted, in my opinion. The issue still exists even after two years of contacting them, and we are stuck with a huge electrical bill as a result." - Rex K.
"Pacific Sun Technologies let me down badly. After putting up a solar energy system, I noticed a spike in my electricity costs a few months later. I tried to get some answers from the organization, but their customer care was useless. I wouldn't put my friends or family up for Pacific Sun Technologies." - Tedd R.
"Dale guided me every step of the way. After doing extensive research and obtaining quotations for the precise system I needed, Pacific Sun Tech came in lower than their rivals and with superior equipment. The REC 370s and two 10 kW enPhase backups were chosen. This includes modernizing my house's outdated electrical panel. From purchasing to installation, it took roughly 4 months. Not PST, but rather county and municipal planning backlogs, were the main cause of the delay. After the actual installation, which took two days, our house was almost completely off the grid and could be if we so desired. The funding process was simple and speedy. Dale responded to the few inquiries I had about tax credits. Overall, I heartily recommend Pacific Sun Tech to anybody in Southern California who needs solar installation." - Gerard S.
"With our new solar system, we are ecstatic. Dale's educational YouTube tutorials supported our equipment choice. Then, he and his Pacific Sun crew promptly and expertly provided everything as promised. Our 400w Q-Cell panels are already generating more than we had anticipated. And, since I'm a touch geeky, I like the Enphase Micro-Inverters, which let us monitor the power output in whatever way we like: by day, by hour, or even by individual panels. Choosing PacSun over the other two companies we looked at was simple. very recommended" - Nick J.
"She has been amazing in my experience with Pacific Sun Technologies, and she still is. With the aid of my salesman Jonny, her journey was smooth from beginning to end! Regardless of where I was in the process, Jonny addressed all of my questions and worries and unquestionably gave me the confidence I needed to choose Pacific Sun Technologies for my solar requirements. I was handled with the greatest respect even after the installation, which included a charger for my Tesla, was finished. I had a problem with a defective Tesla charging wire that resulted in an electrical spark at the outlet. Even though the issue was not the company's responsibility, Jonny made sure a technician came to my house the next day and fixed it without charging me extra. The method is excellent, and I wholeheartedly endorse utilizing this business." - Lebon V.
"The whole process was effortless from beginning to end. Dale was straightforward and highly knowledgeable about the systems they provide. He addressed all of my inquiries and allayed my anxiety. There was no hurry. Shayla was on top of everything, and she kept me informed of every step of the process. The staff arrived early on the day of installation and completed it quickly and professionally. happy with the services provided. I'm grateful." - Joanna F.
"This was without a doubt the finest interaction I've ever had with a contractor. These are the people you want to install your solar panels, not anybody else. expertise in roofing is just as crucial as experts in solar, of course. Ian, the foreman, was excellent. He completed my first walkthrough in one visit, and the installation process took two days. He spent the necessary time responding to each query I had along the route. His crew was organized and effective, and they all cared about my pleasure. Overall, it only took 33 days from the time I called about getting solar to the time I turned the switch and went live (the majority of that time was spent waiting for Edison to grant us approval!). amazing experience with an amazing business." - Tonny D.
facebook.com You will immediately see that Pacific Sun Technologies' Facebook page is filled with images and videos, customer testimonials, information about services offered, and contact information. However, the site hasn't seen any new postings in a long time. The company page is hardly ever updated, so it appears static. The result is a page that doesn't attract much attention from fans or followers. Pacific Sun Technologies could be much more effective in attracting potential customers if it paid more attention to presenting its products and services and interacting with its subscribers. |
linkedin.com account not registered |
YouTube Channel 17100 Subscribers |
Source | Votes | Avg. Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 25 | 4.29 |
solartribune.com | No reviews | No reviews |
yelp.com | 30 | 4.5 |
Google reviews | 26 | 4.8 |
AVG | 4.53 |
Main Address | 41775 Elm St Ste 102 Murrieta, CA 92562 |
Phone Number | 9513081800 |
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