Pacific Sun Technologies Overview
Expert Score: 4.6/5
Founded in: 2007
Pacific Sun Technologies, established in 2007, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Pacific Sun Technologies’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panels: Installation and maintenance of solar panels to help homeowners transition to solar energy. Battery Systems: Offering solar battery systems to store energy for later use. Maintenance Plan: Providing regular checks and maintenance services to ensure the solar system runs efficiently over time. Service and Repair: Expert services for repairs and maintenance, especially when the original installation warranty expires. Financing: Offering financing options, subject to approved credit, to help make solar energy affordable. Solar Panels Technician: Skilled technicians who specialize in solar panel installation, repair, and maintenance. Solar Inverter Replacement: Replacement of solar inverters when needed, either due to malfunctions or the end of the inverter’s lifespan. Inverter Diagnostics: Diagnostic services to identify and resolve issues affecting the performance of solar inverters. Expert Repair Services: Skilled technicians handle all types of inverter issues, from minor glitches to major malfunctions.
Online Presence and Engagement: Their website attracts 968 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, REC, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Pacific Sun Technologies for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Pacific Sun Technologies Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | 26 | 4.28 |
yelp.com | No reviews | No reviews |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 54 | 4.8 |
Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Pacific Sun Technologies Reviews
Company Website | pacificsuntech.com |
Year Founded | 2007 |
Areas Served | CA |
Services Offered | Solar Panels: Installation and maintenance of solar panels to help homeowners transition to solar energy. Battery Systems: Offering solar battery systems to store energy for later use. Maintenance Plan: Providing regular checks and maintenance services to ensure the solar system runs efficiently over time. Service and Repair: Expert services for repairs and maintenance, especially when the original installation warranty expires. Financing: Offering financing options, subject to approved credit, to help make solar energy affordable. Solar Panels Technician: Skilled technicians who specialize in solar panel installation, repair, and maintenance. Solar Inverter Replacement: Replacement of solar inverters when needed, either due to malfunctions or the end of the inverter’s lifespan. Inverter Diagnostics: Diagnostic services to identify and resolve issues affecting the performance of solar inverters. Expert Repair Services: Skilled technicians handle all types of inverter issues, from minor glitches to major malfunctions. |
Roofing service | – |
Panel Options | QCELLS, REC, MAXEON |
Battery Installations | POWERWALL, ENPHASE, FRANKLIN WH, SOLAR EDGE |
Certifications | NABCEP, REC |
Solar system leases service | yes |
Expands dealership network | – |
BBB Rating | NOT BBB ACCREDITED |
Warranty | 25-Year Workmanship Warranty |
Pacific Sun Technologies Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
968 | 2 | 64 | 0.36 | 51.54% | 32.46% | 0.59% | 5.81% | 0.05% | 9.54% |

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What do Customers Say about the Pacific Sun Technologies?
Positive Aspects:
- Knowledgeable and Friendly Staff: Customers consistently appreciate the knowledgeable and approachable staff at Pacific Sun Technologies, who help with all queries and provide clear, understandable information.
- No-Pressure Sales: The company allows customers to make their own decisions, offering quotes and information without pressure, creating a comfortable purchasing experience.
- Responsive Customer Service: Multiple customers note that Pacific Sun Technologies is highly responsive when contacted, providing help and support whenever necessary.
- Quality Installation: Customers are impressed with the clean, efficient installation process, often noting that it was done on time and passed inspections smoothly.
Negative Aspects:
- Underperformance of Solar Systems: One customer reported dissatisfaction with the solar system’s performance, which only reached 81% of the projected output, with no clear resolution from the company despite their acknowledgment of the problem.
- Lack of Production Guarantee: A major concern raised by one customer is the absence of a production guarantee, even after the system failed to meet expectations, with the company citing various variables like shading and weather as reasons for underperformance.
Positive Aspects:
- Transparent and Detailed Communication: Customers value the transparency of the company, from providing detailed proposals to offering updates throughout the installation process, including dealing with city permits and utility provider applications.
- Personalized Solutions: The company is appreciated for tailoring solutions to meet the specific needs of each customer, making adjustments to designs and installations as necessary.
- Satisfaction with Performance: Many customers report satisfaction with their solar systems, with energy generation meeting or exceeding expectations, and the mobile app providing ease of tracking.
- Referral Recommendations: A significant number of customers have recommended Pacific Sun Technologies to friends and family, reflecting overall satisfaction with the company’s service and products.
Negative Aspects:
- Miscommunication on Products: One reviewer noted confusion regarding the replacement tiles provided for the solar system installation, which didn’t align with their expectations, causing some dissatisfaction.
- Higher Cost: Some customers mentioned that Pacific Sun Technologies was more expensive compared to other quotes they received, although they felt the quality and service justified the cost.
Summarizing:
Do we recommend Pacific Sun Technologies services?
Expert Choice
Pacific Sun Technologies is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2007 and a commitment to not using subcontractors, Pacific Sun Technologies offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?

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