Positive Energy Solar review

Positive Energy Solar is a renewable energy and solar energy specialist that focuses on installing solar panels and developing new ways for homes and businesses to use solar energy.
Positive Energy Solar review

Positive Energy Solar overview

Positive Energy Solar is a renewable energy and solar energy specialist that focuses on installing solar panels and developing new ways for homes and businesses to use solar energy.

What Positive Energy Solar has to say about itself

Positive Energy Solar strives to provide the best solar experience and the highest-quality solar installation for long-term value. We use the most efficient solar panels and offer the best system warranty in the industry. Our goal is to balance People, the Planet, and Profit, one of our core values. We offer the best products, service, and honesty. We improve our communities and protect our planet's natural resources.

Positive Energy Solar Review

Year Started1997
Company Websitepositiveenergysolar.com
Service AreasNM
Service TypesInstallation, Financing, Electrical Contracting, Solar Repair & Maintenance
Types Panelsmonocrystalline, polycrystalline, and thin-film solar panels.
Backup Batterylithium-ion, lead-acid, flow batteries.
CertificationsNABCEP, BPI, HERS, ICC, UL

Positive Energy Solar website review

The official website of Positive Energy Solar can be found at PositiveEnergySolar.com. It details the company's goals, offerings, and services. A customer service contact form is also included. The site's layout and design are both intuitive and straightforward. It's a great read for anyone curious about solar power or renewable energy.

Positive Energy Solar price policy

PackagesResidential Solar Packages: $15,000 - $25,000, Commercial Solar Packages: $50,000 - $1,000,000, Battery Backup Systems: $20,000 - $50,000, Solar Pool Heating Systems: $3,500 - $10,000, Solar Attic Fans: $500 - $700.
Payment optionscheck, cash, wire transfer, and major credit cards (Visa, MasterCard, American Express, and Discover).
Payment discountsZero interest rate financing for up to 24 months, federal tax credit - up to 26% for solar projects, state incentives, utility rebates, cash rebates - up to 5% cash rebates for solar projects.

Positive Energy Solar online reputation

Positive Energy Solar installs the most solar energy systems in homes and businesses. Most online reviews praise their professionalism and work quality. Customers say the installers were fast and skilled. They also say the system is simple and reliable. They offer good prices and payment options for those in need. Positive Energy Solar provides reliable solar energy assistance.
"Worst customer service ever. Keep your distance. As a result of their terrible customer service, they will miss numerous appointments and offer no solutions to the problem. Regularly, their representatives will mislead you and have no idea how to use their own software. Stay far away from Positive Energy Solar if you can choose any other security firm in the world." - Jeffrey S.
"One of their representatives blatantly lied to me in an effort to get me to sign up. Indeed, my next-door neighbor is experiencing the same thing. After the initial thirty days, he will return to make a final decision and assist me in paying off my other security system; in addition, my monthly payments will decrease once I have paid it off, and I will receive referral bonuses. After I put pen to paper, he vanished. I've been trying to get in touch with him for two weeks now. Apparently, the trial lasted only three days, so he vanished to permanently confine me after the third day. And committed to working with me for the next five years. I'm still a customer for the time being, albeit a captive of the agreement. That's the company's representative, and they defended them when I called to cancel my service. Those beliefs are central to who they are. There are at least ten people in my area who are bound by the same contract. I'm only with them because I feel like it, so you don't have to be either." - Ryan B.
"In May of 2019, I signed a contract with Positive Energy Solar that stated my monthly payment would be $42.99 for 60 months, and that if I broke the contract, I would be responsible for paying the fee times the number of months left on the contract, and that at the end of the 60 months, Positive Energy Solar could increase my monthly fee. That which I must pay on a regular basis has already been increased twice. I called to dispute the charge the first time after receiving a notice in the mail that I could do so. While I was assured that the extra charge would not be applied to my account, it was. My rate has gone up again recently. Previously, my monthly payment was $42.99, but it's now $45.14. Those few dollars and changes don't seem like much, but a contract is a contract. I was told that when I called that it was due to "unavoidable charges." There is no mention of my fee increasing due to unavoidable costs anywhere in my contract. If I cancel, I will also be responsible for paying the new, higher amount multiplied by the number of months left on my contract. Positive Energy Solar, in violation of their own contract, can unilaterally increase your rate at any time by citing "unavoidable charges" (who's going to take them to court over a few dollars a month...but think about how many people are paying those extra few dollars a month), but you cannot terminate your agreement with them without paying more than you agreed to initially. And the customer service rep who tried to help me out by talking to someone higher up was told there was nothing she could do and that I would just have to pay the fee. When it comes to dealing with Vivint, you're up against a brick wall." - Jacob N.
"Poor quality of service to customers. The installation has been canceled on me three times. Have spent the better part of a week on the phone with customer service just trying to arrange dates and times for appointments. When they arrived to do the installation, they demanded batteries and command strips, despite having already charged $300. Please explain how my three hundred dollars were spent. Absolutely not a company I'd refer anyone to." - Gary K.
"Dealing with this company's customer service is a frustrating ordeal. Our system was installed less than 30 days ago, and we have had nothing but trouble with the cameras going dark and the control panel losing connection to the WiFi. To get the equipment they sold us up and running, we had to call and have a tech come out to check the installation and make sure everything was working properly. It took us 30 minutes on the phone to simply set up the work order. Someone was also physically within the range of one of our cameras, as I personally stood in the same spot, but the camera did not record them tampering with the phone box on our property. In sum, I am completely unsatisfied with my time spent here and cannot wait until our contract expires so that I can switch to a different provider." - Nicholas W.
"Customer-focused benefits from Positive Energy Solar. They give each job 100% of their attention. They make it easy to understand what is involved in the solar project by providing timely information and clearing up any confusion. As for the age-old inquiry, "Would you do business with this company again?" I'd say without hesitation that I most definitely would." - Steven F.
"Positive Energy Solar has my unequivocal and unreserved recommendation. I've been looking for a company that shares my dedication to environmental sustainability in order to help me accomplish my goals. Positive Energy was fantastic from the first time we spoke until we officially wrapped up the project. Every single person I spoke to on their staff was "positive," knowledgeable, helpful, courteous, prompt, and professional. My wife and I are the types of customers who are picky and can be annoying because we want to know every last detail about a project before we commit to anything, but everyone we dealt with at Positive Energy was patient, thorough, and comprehensive. Before hiring Positive Energy Solar, we had some hiccups with other home improvement projects (floors, painting, minor renovations) we had recently started. I told my wife several times via text message that Positive Energy exemplified "how a company ought to be run." A couple of other local solar companies reached out to us, and I ended up getting an estimate from one of them. They did a great job on the front end of the sale, but following up with them was a nightmare because they outsourced everything, had no local support, were disorganized, etc. Positive Energy Solar, on the other hand, is a New Mexico and Albuquerque-based company that has its own in-house sales, project management, engineers, and installers and is thus extremely responsive (they do subcontract the roofing prep and finish, but have a good partner). Positive Energy handled the project as if it were an actual engineering endeavor and provided me with all the necessary information. The engineers and installers (I forget their names) were great, but I want to single out Andrew, Joshua, and Carol." - Kevin R.
"The only good things I can say about this firm are positive. Their entire staff is professional, helpful, and pleasant to work with. They did everything to help me get permits and pass inspections, which is a long and tedious process. When I had questions, both the sales and project managers responded quickly and thoroughly. They come with my highest recommendation." - Paul P.
"The PES staff is incredible. Customer service is what swayed me to choose this local business after hearing positive reports from three of my neighbors who had previously worked with them. We had a great experience with George (sales adviser) who was quick to respond to our inquiries and assist us with our specialized roofing project. We had a few problems that were unique to our house, but Ronald (the project manager) helped us figure them out, and the installation went off without a hitch. They gave me a fair quote and fitted my home with a cutting-edge solar power system in the allotted time frame. They were able to activate my PNM net metering on time despite the flu epidemic, and they also prepared all the necessary documentation for me to claim a tax credit. The setup is fantastic! After the first month, I stopped receiving an electrical bill. So, why hold off?" - Edward M.
"Throughout the course of our project, we were in contact with many members of the Positive Energy team, including Sales Associates, Engineers, and Installers. Everyone we interacted with treated us with the utmost dignity and courtesy. They paid multiple visits to the site (always while wearing masks) and were always prompt in responding to our inquiries. They contacted us when a new, more efficient panel became available on the market and showed us the financial and energy production benefits of switching. To ensure that neither our home nor their employees were exposed to any COVID, they even brought a portable toilet to the work site. We would hire Positive Energy Solar again without hesitation if we were to start this project from scratch." - Jason C.

Positive Energy Solar Social media

facebook.com linkedin.com
If you're looking for reliable information about solar power, go no further than the Positive Energy Solar Facebook page. Its sleek and contemporary style gives it an air of professionalism. With over 6,400 Likes, this page is constantly updated with fresh media and information on what's happening in the business world. The article is a great reference for anybody thinking about switching to solar power since it provides useful information for doing so. Experts in the field are interviewed, and users share their experiences. In conclusion, the Positive Energy Solar Facebook group is an excellent place to get trustworthy data about solar power.With over 1,700 subscribers, the Positive Energy Solar LinkedIn profile is well-known and respected in the solar industry. They give you the whole rundown of their solar energy company and their goal of getting people to adopt a greener way of living. The page's design is well done, giving it a clean, contemporary feel. Information on their solar power solutions, testimonials from satisfied clients, and profiles of the dedicated staff members are all present and accurate. In addition to client testimonials and pictures of completed installations, the portal also includes the latest industry news. Positive Energy Solar is a reliable collaborator in the solar energy sector because of its robust profile on the biggest professional networking site in the globe.
YouTube Channel 72 Subscribers
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Positive Energy Solar average reviews

SourceVotesAvg. Score
Google reviews424.9


Positive Energy Solar Pros & Cons

  • Maintenance Requirements
  • Dependence on Weather Conditions
  • High Initial Cost
  • Cost-Effective Solutions
  • Innovative Technology
  • Experienced Team

Positive Energy Solar Final Conclusions

Positive Energy Solar is a solar energy company that offers solar panel installation and maintenance services, among other energy reduction solutions. Many of the firm's former customers have nothing but praise for the exceptional service they received. Positive Energy Solar is a highly regarded company with an average customer rating of 4.9 out of 5.

Positive Energy Solar locations

Main Address3209 Richards Lane Santa Fe, NM 87507
Phone Number5054241112

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