Rethink Electric Overview
Expert Score: 4.1/5
Founded in: 2014
Service Areas: IL
Services they provide: Solar Projects, Electrical Services, Electrical Projects, Solar Financing, Commercial Solar Projects, Engineering. Procurement. Construction. Solar Panel Maintenance Services
Certifications & Licences: ISEA, American Solar Energy Society, NABCEP
Rethink Electric, established in 2014, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Rethink Electric’s Offerings
Customer Experience: With an average rating of 4.1, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Projects, Electrical Services, Electrical Projects, Solar Financing, Commercial Solar Projects, Engineering. Procurement. Construction. Solar Panel Maintenance Services.
Online Presence and Engagement: Their website attracts 12192 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across IL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as ISEA, American Solar Energy Society, NABCEP, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Rethink Electric for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Rethink Electric Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 11 | 4.5 |
| solarreviews.com | 5 | 3.76 |
| yelp.com | 13 | 3.5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 12 | 3.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 1 | 1 |
| birdeye.com | 58 | 4.2 |
| Google reviews | 36 | 4.3 |
| Expert Score | 4.1 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Rethink Electric Reviews
| Company Website | rethinkelectric.com |
| Year Founded | 2014 |
| Areas Served | IL |
| Services Offered | Solar Projects, Electrical Services, Electrical Projects, Solar Financing, Commercial Solar Projects, Engineering. Procurement. Construction. Solar Panel Maintenance Services |
| Roofing service | – |
| Panel Options | SunPower, Tesla, CanadianSolar, LG Solar, Panasonic, SilFab Solar, Solar edge |
| Battery Installations | Enphase, Sonnen, Panasonic, Tesla, SunPower, |
| Certifications | ISEA, American Solar Energy Society, NABCEP |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | – |
Rethink Electric Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 7,147 | 1 | 263 | 0.0 | – | 100.00% | – | – | – | – |
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What do Customers Say about the Rethink Electric?
Positive Criteria:
- Professionalism: Customers appreciate Rethink Electric’s commitment to quality workmanship. Their certified professionals ensure a smooth process from start to finish.
- Timeliness: Reviewers mention that Rethink Electric adheres to schedules and promises. The installation process is efficient, taking only a few days.
- Customer Service: The company’s customer service receives praise. Staff members are knowledgeable, considerate, and responsive to questions.
- Financial Benefits: Many customers highlight the financial benefits of switching to solar energy. Savings on electricity bills and rebates contribute to a positive experience.
Negative Criteria:
- Cost: Some reviewers express concerns about the cost. While solar panels are an investment, a few find it financially challenging.
- Environmental Impact: Although not a common negative, a couple of reviews mention environmental concerns. It’s essential to balance the benefits of renewable energy with any potential drawbacks.
Positive Criteria:
- Professionalism: Customers appreciate Rethink Electric’s commitment to quality workmanship. Their certified professionals ensure a smooth process from start to finish.
- Timeliness: Reviewers mention that Rethink Electric adheres to schedules and promises. The installation process is efficient, taking only a few days.
- Customer Service: The company’s customer service receives praise. Staff members are knowledgeable, considerate, and responsive to questions.
- Financial Benefits: Many customers highlight the financial benefits of switching to solar energy. Savings on electricity bills and rebates contribute to a positive experience.
Negative Criteria:
- Cost: Some reviewers express concerns about the cost. While solar panels are an investment, a few find it financially challenging.
- Environmental Impact: Although not a common negative, a couple of reviews mention environmental concerns. It’s essential to balance the benefits of renewable energy with any potential drawbacks.
Positive Criteria:
- Professionalism: Customers appreciate Rethink Electric’s commitment to quality workmanship. Their certified professionals ensure a smooth process from start to finish.
- Timeliness: Reviewers mention that Rethink Electric adheres to schedules and promises. The installation process is efficient, taking only a few days.
- Customer Service: The company’s customer service receives praise. Staff members are knowledgeable, considerate, and responsive to questions.
- Financial Benefits: Many customers highlight the financial benefits of switching to solar energy. Savings on electricity bills and rebates contribute to a positive experience.
Negative Criteria:
- Cost: Some reviewers express concerns about the cost. While solar panels are an investment, a few find it financially challenging.
- Environmental Impact: Although not a common negative, a couple of reviews mention environmental concerns. It’s essential to balance the benefits of renewable energy with any potential drawbacks.
Positive Aspects:
- Employees appreciate the encouraging and supportive staff at Rethink Electric. Achievable and flexible deadlines contribute to a positive work environment.
- Effective and clear communication is a highlight. Employees find it easy to reach out when they have questions.
Negative Criticism:
- Rethink Electric is currently experiencing growing pains. The company needs to stay more up-to-date with current technological trends.
- Staffing needs to be increased to compensate for workloads and accommodate the organization’s growth.
Positive Criteria:
- Professional Installation: Customers who had solar installations by Rethink Electric praise the professionalism of the process. From the initial quote to the finished solar system, they found the company responsive and efficient.
- Responsive Customer Support: Even after installation, Rethink Electric provided post-install support. Customers appreciate the owner’s quick responses to follow-up questions.
Negative Criteria:
- Disorganization and Billing Issues: Some reviewers mention unorganized paperwork and billing problems. The owner allegedly asked for additional payment after the implementation was fully paid, and the correct inverter was not installed as requested.
- Electric Meter Miscommunication: Customers report issues with the electric meter. Despite being told it would run backward and result in a credit, they ended up paying more than expected.
Positive Criteria:
- Professional Installation: Customers who had solar installations by Rethink Electric praise the professionalism of the process. From the initial quote to the finished solar system, they found the company responsive and efficient.
- Responsive Customer Support: Even after installation, Rethink Electric provided post-install support. Customers appreciate the owner’s quick responses to follow-up questions.
Negative Criteria:
- Disorganization and Billing Issues: Some reviewers mention unorganized paperwork and billing problems. The owner allegedly asked for additional payment after the implementation was fully paid, and the correct inverter was not installed as requested.
- Electric Meter Miscommunication: Customers report issues with the electric meter. Despite being told it would run backward and result in a credit, they ended up paying more than expected.
Positive Criteria:
- Professional Installation: Customers who had solar installations by Rethink Electric praise the professionalism of the process. From the initial quote to the finished solar system, they found the company responsive and efficient.
- Responsive Customer Support: Even after installation, Rethink Electric provided post-install support. Customers appreciate the owner’s quick responses to follow-up questions.
Negative Criteria:
- Disorganization and Billing Issues: Some reviewers mention unorganized paperwork and billing problems. The owner allegedly asked for additional payment after the implementation was fully paid, and the correct inverter was not installed as requested.
- Electric Meter Miscommunication: Customers report issues with the electric meter. Despite being told it would run backward and result in a credit, they ended up paying more than expected.
Summarizing:
Do we recommend Rethink Electric services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Rethink Electric is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Rethink Electric stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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