Robinson Solar Solutions review

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"How much I regret this choice is beyond words! Robinson Solar Solutions has damaged my roof and may have caused water, mold, and mildew damage to my home, which is my primary complaint among many minor ones. Technicians had to reroute a plumbing vent beneath the panels and out the side of the array to complete the installation. They ruined my roof and now I have water dripping into my basement because of it. The water in my attic and walls has been a problem for months. If I hadn't left my basement unfinished, I may not have found the leak for years, resulting in a lot of water, mold, and mildew damage. Robinson Solar Solutions has brought the same professionals out TWICE to "fix it" after the first installation, yet the leak persists. After sending technicians out many times to solve the problem, you still can't locate my account. How many roofs have you made leak because of you???" - Collin T.

"It all began in October of 2021 when they put in the system. They came at odd hours to complete the installation, often working in the dark. Their installation was twice disallowed by the municipal inspector owing to problems. On July 16th, 2022, my inverter suddenly stopped working, and my whole system has been inoperable ever then. Ben has been taken out twice by Robinson Solar Solutions with no results. No one has ever stopped by the door to explain why they keep passing by. My original $17 charge has ballooned to a new total of $421, payable on September 3, 2022. I am now working on the refund process and will report back with the next steps. During the most recent downpour, I heard raindrops coming from above my garage. On Monday, I'll be calling back the same city inspector for a follow-up." - Cody K.

"On August 30, 2021, I had the system put in. Jake from Robinson Solar Solutions and the inspector noticed a number of issues, prompting them to postpone the inspection for September 20, 2021, and a subsequent email informed me of this. Jake promised that someone will be there the following Saturday to fix the issues.I haven't run across anyone. Monday, October 3, 2021, I called Robinson Solar Solutions and talked with Angel, who promised to get back to me.nothing to report. I would never suggest working with them. No idea what to think now that they've been paid in full." - Ivan P.

"When we originally teamed up, we had difficulty contacting the sales representative. The consensus was that it was an isolated incident and that he would contact me again soon. Seven months after installing the solar panels, I am still getting a nearly $120 electric bill, and they have not responded to any of my messages. The firm guarantees to fix the situation if the solar panels don't work as expected, but no one is responding to your inquiries about this issue. Yesterday someone came to inspect our solar panels and all he said was that if we want to save money on our electric bill, we should turn off the AC. I keep my air conditioner at 75 degrees, so I don't understand why we had to pay for solar panels if we can't keep using electricity. The cost of installing solar panels has increased my monthly electric bill." Buyer beware: They're great... Until you need them!" - Edward P.

"At first they worked well. We waited patiently, despite the difficulties caused by scarce supplies. Even though our installation was completed and the system went into service last summer, we were unlucky enough to get reimbursed. Another of our references had already installed their system this fall after receiving reimbursement. It has been three weeks in which we have been in contact with them and have been told that they are short-staffed. They say someone will call, but no one ever does. Perhaps this will pique someone's interest." - Kayden A.

"Working with Robinson Solar Solutions was a pleasure. It was everything taken care of and thoroughly explained to me. It was simple to set up. It was ready to go in less than 24 hours. All my questions were addressed by the Robinson Solar Solutions representatives who came to speak to me. They filled me up on the system monitoring tools and got me set up quickly with the IRS for any refunds and tax data I may need. Everything about working with them was excellent, and I will be referring them in the future." - Jeremy L.

"When it came to solar energy for our home, we found Robinson Solar Solutions to be reliable and efficient. Our queries were all handled by the kind and knowledgeable sales associate. The company consistently updated us on the status of the project. The installation was quick and efficient, and no mess was left behind. The app seems to be simple to use. It was a positive encounter overall." - Seth A.

"Zach was very forthright and provided satisfactory responses to all of our inquiries. It took a long time to get the panels operational, but we're happy with the results. Considering how much money we save every month, installing solar panels was a no-brainer. I feel much better knowing that our most vital home systems will still function thanks to the battery. I also like that we can use the battery to power an electric car if we decide to acquire one in the future. I particularly like that the panels were installed such that they would be able to gather as much energy as possible while being aesthetically pleasing from the street. Tyrel was really helpful in outlining the app's features, our eligibility for rebates, and other pertinent tax data for our 2020 returns." - Gage J.

"The salespeople were really helpful and kind, making the bidding process a breeze. The installers were prompt, efficient, and polite throughout the whole process. When I had questions, they were always responded promptly, and I never had any trouble obtaining information from Robinson Solar Solutions. If you're thinking about switching to solar energy, you should definitely give Robinson Solar Solutions some thought. Give them a chance to show you why they'd be a great firm to deal with, as they did for me. If you think solar energy may work for your home." - Alan N.

"From our first conversation with the sales guy to the installation and final testing, this firm has been a pleasure to deal with. We spoke with them throughout construction, and now all the wiring for the system is concealed inside the walls. Arron came out to finish everything and check that everything was functioning well, and he was very professional the whole time. Before departing, he made sure we understood everything and were familiar with the system's operation. I can't speak highly enough about Robinson Solar Solutions if you're thinking about going solar." - Cayden E.

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