Solar-Fit review

Positive Aspects:

• Professionalism and Service Quality: Reviewers consistently praise the professionalism and quality of service provided by Solar-Fit.
• Post-Installation Support: Many customers appreciate the ongoing support and service after the system is installed. The technicians are noted for being timely, efficient, and helpful with after-installation service calls and providing guidance.
• Effectiveness of Solar Systems: Customers report significant satisfaction with the performance of their solar systems, including solar pool heaters, hot water heaters, and PV panels.
• Customer Recommendations: Several reviewers highly recommend Solar-Fit, noting their trust in the company for providing cutting-edge products, clean installations, and dependable service over many years.

Negative Aspects:

• Costs and Investments: While not explicitly negative, one reviewer noted that investing in solar technology can be expensive.

Positive Aspects:

• Professional Installers: Many customers appreciated the professionalism and customer service of the installation team.
• Knowledgeable Staff: Reviewers mentioned the knowledge and helpfulness of the sales and installation teams.
• Environmental Benefits and Cost Savings: Customers highlighted the environmental benefits and cost savings from using Solar-Fit’s services.

Negative Aspects:

• Poor Communication and Scheduling: Several customers experienced issues with scheduling, missed appointments, and poor communication from the office.
• Unfulfilled Promises: Some customers felt that promotions and promises made during the sales process were not honored.
• Customer Service Issues: There were complaints about difficulty in reaching management and getting responses from the office.

Positive Aspects:

• Professionalism: Many customers praised the professionalism of the staff, from sales representatives to installers.
• Responsiveness: Several reviews highlighted the company’s responsiveness and willingness to address issues promptly.
• Quality of Installation: Customers appreciated the quality of the installation and the performance of the solar panels.
• Customer Service: Positive feedback was given about the customer service, with some customers mentioning quick responses and efficient problem-solving.

Negative Aspects:

• Service Issues: Some customers experienced delays and poor service, with issues not being resolved in a timely manner.
• Communication Problems: There were complaints about poor communication and difficulty in getting updates on service requests.
• Incomplete Repairs: A few customers mentioned that repairs were not completed satisfactorily, leading to ongoing issues.
• Misleading Information: Some customers felt they were given misleading information about costs and savings.

Positive Aspects:

• Employees appreciate the supportive and respectful work environment.
• Management is considered understanding and supportive, especially regarding personal time off.
• The quality of installations and the potential to earn substantial income are highlighted as pros.
• Open-door policy and good co-worker relationships are mentioned positively.

Negative Aspects:

• Some employees felt there wasn’t enough work to keep them busy.
• Lack of professionalism and training is a common complaint.
• Overworking and poor response to employee concerns are noted as cons.

Positive Aspects:

• Professionalism: Many customers praised the professionalism of the installers and the overall service quality.
• Efficiency: Several reviews mentioned the quick and efficient installation process.
• Customer Support: Responsive customer support and prompt issue resolution were frequently highlighted.
• Energy Savings: Customers reported significant reductions in their electricity bills after installation.

Negative Aspects:

• Scheduling Issues: Some customers experienced scheduling problems, with delays and missed appointments.
• Communication: There were complaints about poor communication and difficulty in reaching the company.

Positive Aspects:

• Professionalism and Expertise: Many customers praised the professionalism and expertise of the installers. They appreciated the detailed explanations and patience shown by the team during the installation process.
• Timely and Efficient Service: Several reviews mentioned the promptness and efficiency of the service, with installers showing up on time and completing the work as promised.
• High-Quality Installation: Customers were satisfied with the quality of the installation, noting that the panels were installed correctly and functioned well.
• Cost Savings: Many customers highlighted significant savings on their electricity bills after installing the solar panels.

Negative Aspects:

• Initial Installation Issues: Some customers experienced problems during the initial installation, including delays and scheduling issues.
• Communication Gaps: A few reviews mentioned difficulties in communication with the office staff, with some customers having to follow up multiple times to get responses.
• Scheduling Conflicts: There were complaints about scheduling conflicts and missed appointments, causing inconvenience to customers.

Expert Choice

Solar-Fit is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 1975 and a commitment to not using subcontractors, Solar-Fit offers warranties ranging from 25 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.

Learn more: How We Classify Solar Installers: What Matters Most?

Find the Best Solar Installers Near You

Find Installers