Solar Kit Direct review

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"You won't find a worse service provider than this one. If you're interested in solar energy, choose another company to work with. Over 9 months have passed since they installed solar panels, and they have yet to react to any inquiries or attempts at communication. Still no connection! Horrible." - Blake G.

"I joined Solar Kit Direct in March and have had solar panels installed on my roof ever since. The panels stopped producing electricity in July, so Solar Kit Direct sent a repair crew my way. The expert who arrived at my house said that my battery had likewise been malfunctioning and was only functioning at 30% of its potential. The guy was great and helped get everything working again fast. For nearly a week after Solar Kit Direct installed it, neither my solar panels nor my batteries were producing any usable electricity. My Edison bill also went through the roof about this time. I contacted Solar Kit Direct in hopes of getting a refund, but they said I didn't qualify and offered me $85 instead. I asked for a follow-up, but nobody bothered to get in touch with me. I would not suggest using Solar Kit Direct. If you decide to buy solar panels from them, you may expect to interact with them for at least the next two decades. You should cut ties with the firm immediately if you get treated like this. I'd appreciate it if Solar Kit Direct got in touch with me if they saw this. I'd prefer to have this sorted out as soon as possible." - Colton V.

"It's been nearly a week since I posted my review of Solar Kit Direct, and I still haven't heard anything from the company. They don't value their clients. Here, I've left their answer for everybody to show how seriously they took the matter. Right now, if I could get out of my agreement with them, I definitely would. It seems like they're tossing me about to silence me. As I said in my previous review, the crew coming to fix the stain they left on my roof while replacing it showed up to my home today without my knowledge. No one is talking to one another. Carefulness is requested. Solar Kit Direct is a bad firm with bad personnel. They are not giving this to me as a present, therefore please keep me updated on the status of my project. I'll be covering the tab." - Eric L.

"This firm has horrible salespeople that are encouraged to be aggressive and dishonest. They'll falsely identify themselves as employees of the local power company. In many instances, the salesperson arrived beyond 8 o'clock. I begged them to stop soliciting but they persisted; I told them to go but they kept coming back. What nerve! You may convince them you are not the owner by saying you are a tenant." - Parker T.

"This business is the worst I've ever dealt with. They threatened legal action if I tried to terminate the contract. Our system upgrade started in December 2019 and by February 2022 everything was up and running well. The customer service is horrible; I have never called or talked to someone who really understood what they were talking about in regards to resolving my issue. Don't use Solar Kit Direct if you have a better option." - Oliver K.

"This was my first solar-related project, and despite the large number of parties involved, everything went well and as planned, with enough support and open lines of communication throughout. Throughout, I didn't have to worry about money since I was provided and accepted a promotional check." - Kaden F.

"I enjoyed every part of this deal. It had been a little over two months since I had given Solar Kit Direct the go-ahead, and I was ready to go... The seller was very clear in his explanations, and the result was just as he predicted. In the first year, my system earned 8 percentage points more than promised. I got an offer from a firm called ION, and they tried to under-size my system by saying that it would be sufficient even without access to my consumption data, so that was a serious alarm bell for me. Fortunately, I decided to call for a second price and talked to an open and friendly salesman. The two-year manufacturing warranty, in-house staff, and no outside contractors all contributed to the fact that I decided to pay a little extra for their services. I'm moving soon and can't wait to use their services in the new location." - Max N.

"We went with Solar Kit Direct after doing extensive research on the market. The procedure is straightforward, and the installers are very skilled and meticulous. The panels are beautiful, and the pricing beat out all the competition we looked at. They offered the most reasonable price for a superior service. We're getting even more output from our system than they predicted. Worse still, I know from talking to others who did not have a production guarantee that their system did not provide the results the firm had promised. Get a written assurance of successful production." - Antonio S.

"Everything was excellent, beginning to end. Everyone I dealt with was really competent and professional. I investigated the organizations' histories by learning more about their founders and key employees. Solar Kit Direct has my highest praise. The salesperson was patient and came back multiple times to address all my inquiries without being intrusive. Superb coordination across departments and prompt, thorough follow-up. In my case, the delay originated from our end and not theirs. Solar Kit Direct dealt with the municipal authorities and the utility provider. All I had to do (after securing HOA clearance) was show up for the installation and turn the power on. Yes, yes, and yes!" - Steven M.

"We had a fantastic time working with Solar Kit Direct from the moment we met our sales guy, Anders. They were kind and helpful. We were given a detailed breakdown of what was going on and when. The firm took care of getting all the necessary permits for us, which was a huge relief. The installation staff arrived on time, was polite, and did a fantastic job. If you're in the market for solar panels, you should definitely give Solar Kit Direct a go." - Riley H.

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