🌐 Multi-Location Company.
Solar Planet Overview
Expert Score: 4.3/5
Founded in: 2018
Solar Planet, established in 2018, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Solar Planet’s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation, Financing, Energy Auditing, Construction, Electrical Contracting, Solar Repair & Maintenance, Commercial Solar
Online Presence and Engagement: Their website attracts 680 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across KS, MO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Solar Planet for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Solar Planet Reviews
🔗 Source | Votes | Average Score |
---|---|---|
energysage.com | 6 | 4.5 |
solarreviews.com | 11 | 3.8 |
yelp.com | 3 | 3.7 |
bbb.org | 3 | 3.7 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | 4 | 4.0 |
birdeye.com | No reviews | No reviews |
Google reviews | 23 | 4.7 |
Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Solar Planet Reviews
Company Website | solarplanetinc.com |
Year Founded | 2018 |
Areas Served | KS, MO |
Services Offered | Installation, Financing, Energy Auditing, Construction, Electrical Contracting, Solar Repair & Maintenance, Commercial Solar |
Roofing service | – |
Panel Options | Q-Cell, LG |
Battery Installations | Enphase, Tesla Powerwall, Generac |
Certifications | NABCEP, SEIA, BBB |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | A+ |
Warranty | – |
Solar Planet Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
680 | 1 | 0 | 0.43 | 39.70% | 24.35% | 0.50% | 7.53% | 0.12% | 27.21% |
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What do Customers Say about the Solar Planet?
Positive Criteria:
- Quality Installs: Solar Planet ensures neat and well-hidden conduit installations.
- No Pressure Sales Quotes: Customers appreciate the absence of high-pressure sales tactics.
- Friendly and Helpful: The company genuinely cares about its customers and the environment.
Negative Criteria:
- Miscommunication Regarding System Size: One customer reported issues with the system size not matching the quoted amount, leading to a lawsuit.
- Initial Approval Delays: Another customer faced delays due to approval issues with the electric company.
Positive Criteria:
- Quality Installation: Customers appreciate the professional installation of solar panels, including Tesla Wall Chargers and other equipment.
- Outstanding Customer Service: Solar Planet is praised for excellent customer support and responsiveness via text, email, and phone.
- Competitive Pricing: Solar Planet offers competitive prices, often significantly lower than other quotes.
Negative Criteria:
- Miscommunication on System Size: One customer reported issues with the system size.
- Transparency Concerns: Another customer mentioned that their system wasn’t producing as expected, and Solar Planet initially failed to address the issue transparently.
Positive Aspects:
- Outstanding Customer Service: Solar Planet receives praise for excellent customer support and clear communication.
- Transparent Pricing: Customers value clear pricing and sales processes.
- Competitive Loan Options: The company offers competitive financing choices for solar systems.
Negative Aspects:
- Lack of Written Agreement: Some customers faced challenges in obtaining written agreements during disputes.
- Initial System Mismatch: Another customer experienced discrepancies between the quoted and installed system sizes.
- Limited After-Sales Support: A few reviews mentioned concerns about post-installation support.
Positive Aspects:
- Professional Installation: Customers appreciate Solar Planet’s efficient installation process.
- Outstanding Customer Service: Another customer praised Solar Planet for outstanding customer service.
- Communication: Solar Planet maintained constant communication throughout projects, ensuring transparency and addressing any concerns.
Negative Aspects:
- Issues with Approval and Performance: Some customers faced delays due to approval issues with electric companies. Additionally, there were concerns about energy production not meeting expectations.
Positive Aspects:
- Transparent Pricing: Customers value clear and transparent pricing, which helps them make informed decisions.
- Tesla Powerwall Expertise: Solar Planet is a certified Tesla Powerwall installer, offering reliable energy storage solutions.
- Sustainable Pricing: Solar Planet provides competitive pricing for solar systems.
Negative Aspects:
- Approval Delays: Delays related to electric company approvals caused frustration for some customers, impacting system functionality.
- Initial System Performance Concerns: A few customers questioned energy production after installation, leading to further clarification and adjustments.
Positive Aspects:
- Customers appreciate the prompt and efficient service provided by Solar Planet.
- The company’s competitive pricing and transparent billing practices receive praise.
- Many reviewers highlight the high-quality solar products and installation services.
Negative Aspects:
- Some customers express dissatisfaction with communication delays or lack of responsiveness.
- A few mention minor installation issues or delays in project completion.
- Occasionally, there are concerns about post-installation support or maintenance.
Summarizing:
Do we recommend Solar Planet services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Solar Planet is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Solar Planet stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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