Multi-Location Company.
SolartTech Overview
Expert Score: 4.7/5
Founded in: 2004
Service Areas: CA, AZ, UT, NV
Services they provide: Roof Installation Solar Electric/PV System Installation Solar Panel Repair Solar Electric/PV System Repair Solar Panel Installation Roof Repair Leak Repair Roof Inspection
Certifications & Licences: SPW, BBB
SolartTech, established in 2004, has been an active participant in the solar industry, providing services across 4 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SolartTech’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Roof Installation Solar Electric/PV System Installation Solar Panel Repair Solar Electric/PV System Repair Solar Panel Installation Roof Repair Leak Repair Roof Inspection.
Online Presence and Engagement: Their website attracts 10456 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, AZ, UT, NV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SPW, BBB, and maintains a BBB rating of B+, reflecting their industry compliance and service quality.
Whether you’re considering SolartTech for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SolartTech Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | 15 | 4.0 |
solarreviews.com | 21 | 3.78 |
yelp.com | 383 | 4.5 |
bbb.org | 24 | 4.1 |
consumeraffairs.com | No reviews | No reviews |
indeed.com | No reviews | No reviews |
trustpilot.com | No reviews | No reviews |
angi.com | 24 | 5.0 |
birdeye.com | 528 | 4.7 |
Google reviews | 442 | 4.8 |
Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SolartTech Reviews
Company Website | solartechonline.com |
Year Founded | 2004 |
Areas Served | CA, AZ, UT, NV |
Services Offered | Roof Installation Solar Electric/PV System Installation Solar Panel Repair Solar Electric/PV System Repair Solar Panel Installation Roof Repair Leak Repair Roof Inspection |
Roofing service | yes |
Tesla energy equipment installation | yes |
Panel Options |
|
Battery Installations |
|
Certifications | SPW, BBB |
Military discounts | – |
Solar system leases service | – |
Expands dealership network | – |
Delegates installation to subcontractors | – |
BBB Rating | B+ |
Warranty | 25-year – Power, product and service warranty. |
SolartTech Website Visits Trend: negative
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
11,030 | 1 | 158 | 0.67 | 19.12% | 73.58% | – | 7.30% | – | – |
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SolartTech Social Media
What do Customers Say about the SolartTech?
Positive Feedback:
- SolarTech is praised for its professional installation and outstanding value.
- They offer a variety of services including solar electric (photovoltaic) systems, solar pool heating systems, and solar water heating systems.
- Customers appreciate that SolarTech never outsources their jobs and that their solar analysts, technicians, and installers are certified professionals.
Negative Feedback:
- One customer expressed disappointment due to job abandonment and neglect.
- Despite the system being swiftly installed, the project was left hanging and the company was unresponsive for weeks.
- The customer had to contact SDGE themselves to ensure progress.
- Unsealed holes were left on the customer’s property, indicating substandard workmanship.
Positive Reviews:
- Customers report that SolarTech provided excellent customer service throughout the entire process, from the initial consultation to the installation and follow-up.
- Customers are highly satisfied with the quality of the solar panels and the performance of the installed systems.
- Customers appreciate that SolarTech was upfront about the costs and did not pressure them, allowing them to make the best decision for their needs.
- Customers state that SolarTech’s prices were competitive and beat out other providers like Costco.
- Customers say they would recommend SolarTech to friends and family.
Positive Reviews:
- Great service and product at a competitive price.
- The owner, Jason Stringham, is commended for his strong work ethic and timely delivery.
- Customers appreciate his honesty and the pride he takes in his work.
- The solar panels for pools have been particularly well-received.
Positive Reviews:
- Customers praised the professionalism and courtesy of the SolarTech team, including the sales representatives, installers, and customer service staff.
- Many customers were highly satisfied with the quality of the solar panels and the overall installation process, noting that SolarTech exceeded their expectations.
- Customers appreciated the transparency and lack of pressure from the sales team, who helped them make informed decisions about their solar needs.
- Several customers mentioned that SolarTech’s prices were competitive and that they were able to take advantage of great deals and offers.
- Customers were pleased with the ongoing support and responsiveness from SolarTech, even after the installation was complete.
Negative Reviews:
- Some customers reported issues with the timeliness of the installation process and communication from the SolarTech team.
- A few customers experienced problems with their solar systems, such as damage to their HVAC systems, and felt that SolarTech was slow to address these issues.
- One customer complained about difficulties in receiving a promised referral reward, stating that they had to persistently follow up with the company.
- A customer expressed concerns about the company’s “free quote” policy, as they were charged a $250 fee for a roof inspection that the company ultimately said they could not perform.
Positive Reviews:
- Customers praised the company’s professionalism and responsiveness.
- The company was commended for its thoroughness in explaining the entire process.
- Customers were satisfied with the seamless work between SolarTech and their roofers.
Positive Reviews:
- Customers appreciated the company’s professionalism and thoroughness in explaining the entire process.
- The seamless work between SolarTech and their roofers was also praised.
Negative Reviews:
- One customer reported that they had to fight with the tech to get them to come out and fix a system issue.
- Another customer reported poor work quality and ethics, and a lack of updates during the installation of a Tesla Powerwall.
Positive Reviews:
- Knowledgeable and helpful staff
- Efficient and professional installation process
- Quality of work and attention to detail
- Smooth and seamless project management
- Fulfillment of promises and commitments
Negative Reviews:
- Issues with communication and responsiveness
- Neglect of customer projects and “job abandonment”
- Concerns about workmanship and substandard installation
- Failure to provide crucial information and details about the system
- Disappointment with the overall customer service experience
Summarizing:
Do we recommend SolartTech services?
Expert Choice
SolartTech is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 4 states. With a foundation dating back to 2004 and a commitment to not using subcontractors, SolartTech offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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