South Texas Solar Systems Overview
Expert Score: 3.4/5
Founded in: 2007
Service Areas: TX
Services they provide: Solar Panel Installation, Grid-tied Solar System Services, Inverter Services, Virtual Consultations, Solar Panel Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar Electric/PV System Installation.
Certifications & Licences: SEIA, BBB
South Texas Solar Systems, established in 2007, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: South Texas Solar Systems’s Offerings
Customer Experience: With an average rating of 3.4, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation, Grid-tied Solar System Services, Inverter Services, Virtual Consultations, Solar Panel Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar Electric/PV System Installation..
Online Presence and Engagement: Their website attracts 7430 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB, and maintains a BBB rating of B-, reflecting their industry compliance and service quality.
Whether you’re considering South Texas Solar Systems for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
South Texas Solar Systems Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 2.0 |
| solarreviews.com | 7 | 2.8 |
| yelp.com | 13 | 2.8 |
| bbb.org | 11 | 1.7 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 5.0 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 120 | 3.7 |
| Expert Score | 3.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
South Texas Solar Systems Reviews
| Company Website | txsolarsystems.com |
| Year Founded | 2007 |
| Areas Served | TX |
| Services Offered | Solar Panel Installation, Grid-tied Solar System Services, Inverter Services, Virtual Consultations, Solar Panel Repair, Battery Bank Services, Ground-mounted System Services, Off-grid Solar System Services, Solar Electric/PV System Installation. |
| Roofing service | – |
| Tesla energy equipment installation | yes |
| Panel Options |
|
| Battery Installations |
|
| Certifications | SEIA, BBB |
| Military discounts | yes |
| Solar system leases service | – |
| Expands dealership network | yes |
| Delegates installation to subcontractors | – |
| BBB Rating | B- |
| Warranty | 25-year – All inclusive warranty with Panasonic panel selection. Other panel selections come with different warranty options. |
South Texas Solar Systems Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 8,755 | 0 | 17 | 0.77 | – | 100.00% | – | – | – | – |
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What do Customers Say about the South Texas Solar Systems?
Positive Reviews:
- Full-service approach, including design, installation, maintenance, and cleaning services.
- Commitment to customer service, with each system having its own company representative for the duration of the system’s life.
Negative Reviews:
- Dissatisfaction with the company’s project management and communication.
- One customer mentioned that their system took 16 months to become fully operational, which was longer than expected.
- The company submitted for payment from the bank providing their loan prior to the project being completed, which was a violation of the terms and conditions of the loan agreement.
Positive Reviews:
- Customers appreciate the company’s full-service approach, including design, installation, maintenance, and cleaning services.
- They value the company’s commitment to customer service, with each system having its own company representative for the duration of the system’s life.
- One customer praised the company for providing a fair price for the installation and for making the installation process as simple and understandable as possible.
Negative Reviews:
- Some customers have expressed dissatisfaction with the company’s project management and communication.
- One customer mentioned that their system took 16 months to become fully operational, which was longer than expected.
- The company submitted for payment from the bank providing their loan prior to the project being completed, which was a violation of the terms and conditions of the loan agreement.
Positive Reviews:
- Competitive pricing.
- Quality of installation.
- Fair price for the installation.
- Good communication.
- Panels installed on time.
- Panels generating enough power to offset their bill.
Negative Reviews:
- Dissatisfaction with after-sales support.
- Issues faced later on.
Positive Reviews:
- Fair price for installation.
- Good communication from the sales team to installation.
- Honest company.
- Panels generated enough power to offset their bill.
- Impressed with the company’s ability to provide Tesla panels and an EV port.
Negative Reviews:
- Good initial experience but issues later.
Positive Reviews:
- One Sales Representative from McAllen, TX mentioned that the pay was good and they could work on their own time. They also appreciated the office staff and found management easy to work with.
- A current employee in Public Relations enjoys the booming solar energy industry and loves helping save the planet. They find it rewarding to help people save money and enjoy helping their teammates become more successful.
Negative Reviews:
- A Sales Representative from San Antonio, TX described the environment as very negative with no support in sales. They felt like it was sink or swim and there was no support from any department.
Positive Reviews:
- A customer in 2018 had their first panels installed by South Texas Solar Systems. All went well and the system worked nicely so in 2022 when they wanted to upgrade their Solar, they called them.
Negative Reviews:
- One customer mentioned that there is no customer service, no one answers the phone, and no one returns phone calls.
- Another customer mentioned that they have been trying to schedule a cleaning for their solar panels since last year but it hasn’t happened.
- A customer mentioned that they were promised more than enough panels to cover the electric bill, but they only got 30% coverage.
- A customer in 2022 installed new panels and one Tesla powerwall, but they paid for 2 Tesla powerwalls.
Positive Aspects:
- Customers appreciate the quality of solar installation services provided by South Texas Solar Systems.
- The business has received praise for its responsiveness and professionalism.
- Some clients have commended the company’s knowledgeable staff and efficient processes.
Negative Aspects:
- A few customers expressed dissatisfaction with communication delays or lack of follow-up.
- There were occasional complaints about installation scheduling issues.
- Some reviews mentioned minor technical glitches during the installation process.
Summarizing:
Do we recommend South Texas Solar Systems services?
Average Performer
South Texas Solar Systems, getting our badge of an Average Performer, maintains a presence across 1 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.4, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While South Texas Solar Systems might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add South Texas Solar Systems to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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