Suntria Overview
Expert Score: 4.3/5
Founded in: 2004
Suntria , established in 2004, has been an active participant in the solar industry, providing services across 9 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Suntria ‘s Offerings
Customer Experience: With an average rating of 4.3, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Add to existing system Add solar panels on roof Solar system installation Solar shingle installation Add solar panels Add solar shingles on roof Solar rooftop panel installation Solar system maintenance
Online Presence and Engagement: Their website attracts 3921 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, FL, ID, KS, MO, OK, TX, UT, VA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Suntria for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Suntria Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 56 | 2.9 |
| yelp.com | 34 | 2.2 |
| bbb.org | 57 | 3.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 22 | 2.4 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 484 | 5.0 |
| Google reviews | 462 | 4.1 |
| Expert Score | 4.3 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Suntria Reviews
| Company Website | suntria.com |
| Year Founded | 2004 |
| Areas Served | AZ, FL, ID, KS, MO, OK, TX, UT, VA |
| Services Offered | Add to existing system Add solar panels on roof Solar system installation Solar shingle installation Add solar panels Add solar shingles on roof Solar rooftop panel installation Solar system maintenance |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | BBB, NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 30-year – Warranty on key components, production and labor as well as 30 years of roof penetration protection. |
Suntria Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,921 | 1 | 23 | 0.85 | 50.21% | 30.17% | 0.60% | 5.48% | 0.04% | 13.50% |
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Suntria Social Media
What do Customers Say about the Suntria ?
solarreviews.com
Positive Reviews:
- Customers appreciate the professional, helpful, and honest service.
- The sales process is rated at 3.2 and the installation quality at 3.3.
- Some customers have had a great experience with the company, praising the knowledgeable staff and efficient installation process.
Negative Reviews:
- Some customers have reported issues with the system not being fully functional.
- There are complaints about poor business ethics and unfulfilled contractual obligations.
- Some customers have had difficulties with the monitoring part of the system.
yelp.com
Positive Reviews:
- Customers praise Suntria’s knowledgeable sales representatives and the significant savings they’ve experienced on their energy bills after installing Suntria’s solar panels.
- Reviewers highlight Suntria’s use of American-made equipment, in-house work rather than subcontracting, and thorough training of their consultants.
Negative Reviews:
- Customers report issues with the initial solar panel installation, such as faulty wiring that caused appliance damage and fire hazards.
- Customers have experienced repeated system failures and difficulties getting Suntria to permanently resolve the problems, with one saying “Suntria got their payment but I have an incomplete job that is no closer to providing what they said would be delivered.”
- Overall, the negative reviews suggest Suntria has room for improvement in ensuring a smooth and reliable installation process
bbb.org
Positive aspects:
- They offer commercial and residential electrical and solar services.
- Their products include Solar Electric Generating Systems, Energy Reduction Products, Solar Water Heating, and efficient air conditioning.
Negative aspects:
- There have been 65 complaints closed in the last 3 years, with 49 of those closed in the last 12 months.
- Customers have reported issues with service or repair.
- Some customers felt misled about the benefits of solar panels and the process of loan payments.
- There were also complaints about delays in project completion and poor communication.
indeed.com
Positive Reviews:
- Employees appreciate the work environment and teamwork.
- The company provides room for growth and learning.
- Management is reported to care about employees’ success.
- The company is praised for its culture and purpose.
Negative Reviews:
- Some employees have reported issues with management.
- There are reports of high turnover and stress.
- Some employees have mentioned workplace politics and cliques.
- There are complaints about dishonest management.
birdeye.com
Positive aspects:
- Suntria offers home energy packages, including solar and battery systems, which are controlled and monitored through their mobile app.
- Customers have praised the professionalism, efficiency, and customer satisfaction focus throughout the installation process.
- The sales team have been commended for their knowledge and thorough explanation of the benefits of solar energy.
Negative aspects:
- There were no specific negative aspects mentioned in the reviews on Birdeye. However, it’s important to note that individual experiences may vary.
Google Reviews
Positive Reviews:
- Professional, helpful, and honest service.
- Knowledgeable staff who answered all questions.
- Happy with the system and would recommend Suntria.
- The process was made easy and communication was great.
Negative Reviews:
- Complaints about being lied to about the cancellation period.
- Issues with an undersized system based on current out-of-pocket cost.
- Difficulty reaching anyone at the company.
- Complaints about sales reps not being truthful.
Summarizing:
Do we recommend Suntria services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Suntria is distinguished as a Market Leader. Their solid presence in 9 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Suntria stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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