🌐 Multi-Location Company.
Synergy Power Overview
Expert Score: 4.9/5
Founded in: 2008
Synergy Power, established in 2008, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Synergy Power’s Offerings
Customer Experience: With an average rating of 4.9, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Installation, Financing, Solar Repair & Maintenance
Online Presence and Engagement: Their website attracts 3306 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, REC, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Synergy Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Synergy Power Reviews
| 🔗 Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 5.0 |
| solarreviews.com | 21 | 4.9 |
| yelp.com | 91 | 4.8 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 4 | 4.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 162 | 4.9 |
| Expert Score | 4.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Synergy Power Reviews
| Company Website | synergypower.com |
| Year Founded | 2008 |
| Areas Served | CA |
| Services Offered | Installation, Financing, Solar Repair & Maintenance |
| Roofing service | – |
| Panel Options | SolarEdge, Panasonic |
| Battery Installations | Tesla Powerwall, NeoVolta, Generac, SolarEdge |
| Certifications | NABCEP, REC |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | NOT BBB ACCREDITED |
| Warranty | 10 year warranty. |
Synergy Power Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 3,306 | 2 | 41 | 0.43 | 50.66% | 31.03% | 0.59% | 5.57% | 0.04% | 12.11% |
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Synergy Power Social Media
What do Customers Say about the Synergy Power?
Positive Criteria:
- Excellent Service: Customers appreciate the quality and attention to detail provided by Synergy Power during the installation process.
- Impressive Expertise: The company’s expertise and knowledge, especially regarding Generac generators, exceed expectations.
- Prompt Replacement: After storm damage, Synergy Power promptly replaced damaged components without charge.
Negative Criteria:
- Delayed Availability: Some customers experienced delays in receiving products.
Positive Reviews:
- A customer praised the excellent service provided by Synergy Power.
- Another customer was very impressed with the company, especially their technician, who exceeded expectations in servicing their Generac generator.
- A homeowner reported a smooth installation process for a Tesla Battery and ancillary PV panels, with minor issues promptly resolved by the Synergy team.
Negative Reviews:
- One customer expressed frustration with delays after signing a contract and paying.
- Obtaining approvals from external entities was a lengthy process, according to another review.
Positive Reviews:
- One customer praised the installation process, noting that the team was wonderful and attentive throughout.
- A homeowner shared a positive experience with Synergy Power, noting the seamless installation of a Tesla battery and additional PV panels.
- A repeat customer praised Synergy Power for installing photovoltaic solar panels, car charger.
Negative Reviews:
- One customer expressed dissatisfaction with delays. After signing a contract and making payment, he waited two months for a battery that should have received DNO approval.
- While overall impressions were positive, some customers noted delays in response and unfulfilled promises.
Positive Aspects:
- Organization and Leadership: Employees appreciate the company’s organization and leadership. For example, a service technician mentioned that they were sent out without micro-managing or supervision, allowing them to efficiently complete tasks.
- Decent Workplace: Another employee described it as a “good company” and highlighted the experience of going door-to-door offering free services to residential consumers.
Negative Aspects:
- Understaffed: Some employees felt that the company is understaffed for the population they care for, leading to stress and exhaustion.
- Policy Challenges: Employees across different locations struggled with following company policies set by the main company.
Positive Criteria:
- Location and Accessibility: Customers appreciate the convenient location of Synergy Power.
- Friendly Staff: Many reviewers mention the friendly and helpful staff.
- Quality Products/Services: Positive feedback highlights the quality of products or services offered.
Negative Criteria:
- Response Time: Some customers express dissatisfaction with response times, particularly for inquiries or support.
- Pricing Concerns: A few reviews mention pricing as an issue.
- Parking Challenges: A handful of customers find parking challenging near the business.
Summarizing:
Do we recommend Synergy Power services?
Expert Choice
Synergy Power is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2008 and a commitment to not using subcontractors, Synergy Power offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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