Windmar Solar review

Positive Reviews:

• Customers appreciate the reminders, instructions on managing during power outages, and constant monitoring from the company.
• Some customers have not had to pay their power company for months due to credits.

Negative Reviews:

• Some customers claim that the company made false promises about savings and power availability during outages. These customers have seen an increase in their energy bills since installing the panels.
• Another customer also reported a lack of support from the company when they raised these issues.

Positive Reviews:

• Customers have praised WindMar Home for their fantastic design and installation process.
• Also they appreciated the company’s guidance through the design process, efficient installation, and professional conduct.
• The company was also commended for delivering on their promises, even during the pandemic.

Negative Reviews:

• Complaints include poor customer service, with employees being described as rude.
• There were also issues with the solar panels not generating energy as expected, leading to higher than anticipated electricity bills.
• Some customers reported difficulty in communicating with the company and lack of resolution despite multiple service tickets.

Positive Aspects:

• Customers appreciate the partnership between Windmar and Sunstorm energy.
• The renewable energy expert, Mike, was highly praised for his responsiveness and dedication.
• Customers felt they bought peace of mind with their investment in renewable energy.

Negative Aspects:

• Customers reported long installation times.
• There were complaints about messy installation practices, such as leaving nails and dirt behind.
• Some customers felt they were misled about the terms of the deal, particularly regarding the APR and the inclusion of a water heater and pool pump in the loan.

Positive Reviews:

• Customer praised Windmar Solar for their excellent service. They found the orientation easy to understand and appreciated the prompt and efficient installation process.

Negative Reviews:

• One customer expressed dissatisfaction with Windmar Solar, alleging that the company took advantage of them. The customer claimed that Windmar Solar attempted to corrupt an inspector to sign off on their work, which was not up to code.

Positive Aspects:

• Employees appreciate the clear expectations and flexible work hours.
• The company is described as having a wonderful culture, honoring, and rewarding its employees.
• Some employees find the work environment fun and dynamic.

Negative Aspects:

• There are complaints about lack of growth opportunities and confidentiality issues.
• Some employees have reported unethical practices, such as being cheated out of their commission.
• There are also concerns about the company’s management and HR practices.
• Some employees feel overlooked unless they are close with management.
• There are also complaints about low pay and lack of raises.

Positive Reviews:

• Some customers appreciated the professionalism and knowledge of the staff. The company was praised for being helpful and guiding customers through the process.
• Some customers reported a decrease in their electric bills, even going negative, which they viewed as a great investment. These customers expressed a desire for more people to go solar.

Negative Reviews:

• Customers have reported needing technical service multiple times within the first year of installation.
• There were complaints about loose parts and panels, and dissatisfaction with the way these issues were handled.
• Some customers found the sales process smooth but felt the salesperson was inexperienced, rude, and arrogant.
• Another major concern was the system’s performance. Customers reported that their electric bills increased instead of decreasing as promised.

Average Performer

Windmar Solar, getting our badge of an Average Performer, maintains a presence across 1 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 4.0, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Windmar Solar might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Windmar Solar to your list as a lower priority and one that requires additional research before you decide to work with them.

Learn more: How We Classify Solar Installers: What Matters Most?

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