Albany Solar Solutions review

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Albany Solar Solutions Solar Review

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The initial setup went well, but ever since then, there have been several problems. Ignores phone calls, emails, and text messages. Was eager to engage in conversation till he received payment. I finally had to remove him as a system administrator and hire a new firm after more than a year of attempting to have my system corrected. Despite the warranty" that was used to sell the item, I have not heard from him. If you can afford it, go for a business that has a history of backing up their work." - Chris F.

It seemed OK at first, just the usual contractor delays. After he cashed my cheque, he ceased returning my messages and calls and ignoring my online messages. My panels stopped working, so I had to hire a different business to repair them. When they won't even return calls (because their voicemail is full"), their "warranty" and personalized service are of little value. Stay far away from!" - Donald H.

When I was first looking at solar companies, I went with Albany Solar Solutions since its owner appeared to know the most about the subject. Once I made my decision, though, I ceased receiving any follow-up calls. A system was installed, but it was done in stops and starts, and getting a response to phone calls was like pulling teeth. The short version is that they never completed the work and ignored my attempts to contact them through phone, text, and email. I even tried sending a letter through registered mail, but they never picked it up. The documentation they assured me they had completed was never even started, I discovered. In a nutshell, my advice is to keep your distance from both this individual and his business. - Jimmy R.

Do not hire this firm. did not get the $500 signing bonus that was promised I tried calling my sales rep, but I didn't get a response. I phoned the firm and they sent me a W-9 form, but it's been two weeks, and every time I call the office, they say someone will get back to me. I've tried calling Patrick twice already, but he always says he's at a meeting. Please stay away from this business. - Jerry M.

Even though outages can last three seasons in a row, they have not moved on my issue. Ever. The billing process is fully automated, and customer service will simply explain the basic terms of the lease to you. There are no retroactive billing or freezing of accounts if service cannot be provided, as they have a very low performance contract" and they stick to it." - Rodrigo L.

What a fantastic time we had. I found these people thanks to a tip on Nextdoor; I needed a new roof anyhow and figured I might as well go solar while I was at it. Completely reliable, prompt, and helpful. Scott was fantastic; he was available at all hours to answer my many questions and patiently guide me through the whole process, all the while keeping me fully informed. They assisted the roofers and finished the job in a single day, doing an excellent job of cleaning up afterward. Solar panels aren't the eyesore they may be on some roofs, and I couldn't be happier with how my roof now appears. You really can't go wrong with these people if solar power is something you're considering. - Finn D.

The system works excellent and looks beautiful on my roof, so I'm satisfied with it. The information panel has been giving me trouble, and there have been other little concerns as well. If you know where to turn for assistance early on, you may expect a much easier time of it. Two years later, when we started having electricity problems that weren't due to the solar, I called Pablo back to replace all of my panels. The job was first rate, and the team's communication and suggestions were superb. - Reid P.

My house solar system was put up by Brayan of Albany Solar Solutions. He was dependable and did an excellent job when he said he would be there. Any time I had a question, he was there to help me out. The work was finished much faster than anticipated. Two defective micro-inverters were also serviced by him when they arrived from the manufacturer. Everything about this has been wonderful for me. The foggy, wet summer we experienced reduced solar performance, but I'm keeping my fingers crossed that next summer will be bright and provide solar energy. I appreciate your help once again. - Ryker T.

Albany Solar gave me all the information I needed to make an educated choice, and once I committed to working with Albany Solutions, I received outstanding service and support. Provided step-by-step instructions that allowed us to complete the installation. You need to contact them if installing solar panels on your property is something you're considering. Unquestionably the greatest in the nation's capital! - Louis I.

I've been considering going solar for some time now. After purchasing a new home that faces south, I had no less than ten solar businesses visit my property within the first four months. I was about to go with Solar City (Tesla) until a friend recommended Albany Solar Solutions. I'm really glad I made that decision. Travis and his crew were very responsive, and they answered all of my inquiries thoroughly and accurately. There was never any pressure to buy from any of them. Instead, I had the impression that they were assisting me in making the most of my money. Once I decided on Albany Solar Solutions, Travis and his crew moved quickly to place the order for the panels, arrive on site, and begin the installation. They showed a great deal of consideration for my home, animals, and work hours. The installation itself went well, and I've had numerous comments on how it looks on my home since it was completed. My time working with Albany Solar Solutions has been excellent. Sure, you should check them out! - Dennis G.

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