GenRenew Overview
Expert Score: 4.0/5
Founded in: 2016
GenRenew, established in 2016, has been an active participant in the solar industry,
providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: GenRenew’s Offerings
Customer Experience: With an average rating of 4.0, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Panel Installation: GenRenew provides solar installation services for commercial developers, residential sales organizations, and homeowners in New Jersey. Solar Operations and Maintenance (O&M): Their highly trained technicians offer world-class expertise in solar and storage systems. They quickly identify and remediate issues impacting solar performance, ensuring your system operates at maximum capacity. GenRenew’s O&M plans increase investment payback and reduce downtime for both commercial and residential solar systems. Electrical Installation & Repair Services: In addition to solar, GenRenew offers turnkey solutions for electrical installation and repair, including generators.
Online Presence and Engagement: Their website attracts 924 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across NJ, IL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering GenRenew for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
GenRenew Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 10 | 3.9 |
| yelp.com | 3 | 2.3 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 58 | 3.6 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 3 | 5.0 |
| birdeye.com | No reviews | No reviews |
| Google reviews | 51 | 4.4 |
| Expert Score | 4.0 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
GenRenew Reviews
| Company Website | genrenew.com |
| Year Founded | 2016 |
| Areas Served | NJ, IL |
| Services Offered | Solar Panel Installation: GenRenew provides solar installation services for commercial developers, residential sales organizations, and homeowners in New Jersey. Solar Operations and Maintenance (O&M): Their highly trained technicians offer world-class expertise in solar and storage systems. They quickly identify and remediate issues impacting solar performance, ensuring your system operates at maximum capacity. GenRenew’s O&M plans increase investment payback and reduce downtime for both commercial and residential solar systems. Electrical Installation & Repair Services: In addition to solar, GenRenew offers turnkey solutions for electrical installation and repair, including generators. |
| Roofing service | yes |
| Panel Options | Solar Panel Installation: GenRenew provides solar installation services for commercial developers, residential sales organizations, and homeowners in New Jersey, Pennsylvania, New York, and Illinois. Residential Solar Panels: They offer residential solar panel installations with $0 down options. These panels can help you reduce your energy bills and contribute to a more sustainable environment. Tesla Solar Panels: GenRenew also specializes in New Jersey Tesla solar panel installations. With no out-of-pocket installation costs, they use high-quality equipment to ensure leak-free and beautiful solar systems. |
| Battery Installations | Tesla Powerwall: Generate energy even on roofs with complicated angles and intermittent sunlight. When combined with the Tesla Solar Inverter, it creates a fully integrated system that’s safe, reliable, and outage-ready. The Tesla Solar Inverter also improves over time with software updates. Battery Backup Systems: These options keep your home running during grid outages. If you have solar panels or plan to install them, you may be eligible for a 30% ITC Credit on your battery backup system. |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | They offer a 25-Year Complete System Warranty. |
GenRenew Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 924 | 2 | 59 | 0.39 | 7.84% | 7.84% | 0.49% | 77.32% | 0.04% | 6.47% |
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GenRenew Social Media
What do Customers Say about the GenRenew?
Positive Aspects:
Excellent Workmanship: Customers praised the project managers, especially Jeff and Linsay, for their excellent communication and step-by-step explanations during the installation process.
Skilled Installation Team: The solar install team, led by Ambrose, received high marks for their hard work and attention to detail.
Efficient Final Connections: Chuck ensured that all connections were neat and up to code, resulting in a smooth village inspection.
Negative Aspect:
Failure to Deliver Promised Promotion: One customer reported that GenRenew failed to deliver on their 6-month free electric promotion, despite being offered it initially.
Positive Aspects:
Exceptional Customer Service: GenRenew’s customer service team proactively communicates with customers throughout the installation process.
Skilled Installation Team: Customers appreciate the highly skilled installation team that customized solar panel systems for their homes.
Clear Contracts and Explanations: The contract terms were easy to understand, and every aspect was thoroughly explained.
Efficient Turn-On Process: Despite taking a couple of months, the process was fantastic from start to finish.
Positive Aspects:
Great People: Employees appreciate the owners, coworkers, and office staff. The work atmosphere is positive.
Sunpower Panels: GenRenew uses Sunpower panels, which are considered easy to install in the solar industry.
Negative Aspects:
Low Pay: Some employees mention low compensation.
Work Quality: Training and overall work quality are criticized. Unlearning habits acquired at GenRenew is necessary for career advancement.
Positive Aspects:
Prompt Scheduling: Homeowners appreciate the ability to schedule same-day service.
Professional Work: Customers find GenRenew’s work professional and efficient, especially in framing and drywall projects.
Negative Aspects:
Review Posting Issues: Some users report issues with posting reviews on Angi, where their entire review wasn’t published initially.
Summarizing:
Do we recommend GenRenew services?
Average Performer
GenRenew, getting our badge of an Average Performer, maintains a presence across 2 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 4.0, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While GenRenew might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add GenRenew to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
