Lonestar Solar Overview
Expert Score: 4.4/5
Founded in: 2020
Service Areas: TX
Services they provide: Solar Panels, Home Battery Backup, Generators, New Roofs, HVAC, Metal Sheds, Carports, Pergolas, Artificial Turf, Water Filtration Systems
Certifications & Licences: –
Lonestar Solar, established in 2020, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Lonestar Solar’s Offerings
Customer Experience: With an average rating of 4.4, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Panels, Home Battery Backup, Generators, New Roofs, HVAC, Metal Sheds, Carports, Pergolas, Artificial Turf, Water Filtration Systems.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering Lonestar Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Lonestar Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | No reviews | No reviews |
| bbb.org | 5 | 2 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | No reviews | No reviews |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 274 | 4.4 |
| Expert Score | 4.4 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Lonestar Solar Reviews
| Company Website | lonestarsolarservices.com |
| Year Founded | 2020 |
| Areas Served | TX |
| Services Offered | Solar Panels, Home Battery Backup, Generators, New Roofs, HVAC, Metal Sheds, Carports, Pergolas, Artificial Turf, Water Filtration Systems |
| Roofing service | yes |
| Tesla energy equipment installation | – |
| Panel Options | Canadian Solar |
| Battery Installations | Enphase |
| Certifications | – |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | yes |
| Delegates installation to subcontractors | – |
| BBB Rating | – |
| Warranty | – |
Lonestar Solar Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 2,777 | 0 | 0 | 0.43 | – | 100.00% | – | – | – | – |
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What do Customers Say about the Lonestar Solar?
Positive Criteria:
- Specialization in Solar Energy: Lone Star Solar Services specializes in solar energy services, which is crucial for environmentally conscious consumers.
- Multiple Locations: The company operates across multiple locations, providing wider accessibility to its services.
Negative Criteria:
- Pattern of Complaints: Since 2021, Lone Star Solar Services has faced complaints and reviews that exhibit a pattern. Customers allege that when they tried to reach out via calls and texts, the company failed to respond.
- Incomplete Solar Panel Jobs: Some customers reported that their solar panel installations were not completed as promised.
- Lack of Communication: BBB staff reached out to the company multiple times but received no response. The phone number provided was not set up to accept messages.
- Auditing Salesperson: A customer complaint from February 2023 mentioned that a sales representative promised more than what was delivered. The corporate office acknowledged the issue but did not resolve it.
Positive Aspects:
- High-Quality Service: Customers appreciate the top-notch service provided by Lonestar Solar Services. From residential to commercial solar installations, including pergolas and parking structures, their commitment to quality stands out.
- Reliable Workmanship: Many reviewers highlight the reliability of Lonestar Solar Services’ work. Whether it’s installations or repairs, customers trust their expertise.
- Transparent Communication: Positive feedback often mentions clear communication. Customers value being informed about project progress and costs.
Negative Aspects:
- Scheduling Challenges: Some reviewers express frustration with scheduling delays or missed appointments. Improving appointment management could enhance customer satisfaction.
- Pricing Concerns: A few customers find Lonestar Solar Services’ pricing relatively high. Providing detailed quotes upfront or offering competitive rates might address this concern.
- Post-Service Follow-Up: A handful of reviews mention limited follow-up after completing the job. Strengthening post-service communication would benefit customers.
Summarizing:
Do we recommend Lonestar Solar services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Lonestar Solar is distinguished as a Market Leader. Their solid presence in 1 states underscores a trusted relationship with homeowners nationwide. If you’re looking for an experienced solar provider known for both quality and reliability, Lonestar Solar stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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