Omni Power Overview
Expert Score: 3.2/5
Omni Power is an active participant in the solar industry, providing services across 19 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Omni Power’s Offerings
Customer Experience: With an average rating of 3.2, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar panel installation, System design and engineering ,Energy storage solutions, Maintenance and repair, Monitoring and reporting
Online Presence and Engagement: Their website attracts 1657 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CA, CO, CT, DE, FL, ID, IL, MA, NV, NJ, NM, NC, PA, SC, TX, uT, VA, WV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of Not BBB Accredited, reflecting their industry compliance and service quality.
Whether you’re considering Omni Power for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Omni Power Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 2 | 3.0 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 3.7 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 37 | 3.2 |
| Expert Score | 3.2 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Omni Power Reviews
| Company Website | omnipower.solar |
| Year Founded | – |
| Areas Served | AZ, CA, CO, CT, DE, FL, ID, IL, MA, NV, NJ, NM, NC, PA, SC, TX, uT, VA, WV |
| Services Offered | Solar panel installation, System design and engineering ,Energy storage solutions, Maintenance and repair, Monitoring and reporting |
| Roofing service | – |
| Panel Options | Monocrystalline, polycrystalline, thin-film solar panels |
| Battery Installations | Lead-Acid Batteries, Lithium-Ion Batteries |
| Certifications | NABCEP |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | Not BBB Accredited |
| Warranty | Every system installed comes with a 10-year roof guarantee and a 25-year warranty on the system itself. |
Omni Power Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 1,657 | 2 | 82 | 0.33 | 43.07% | 36.69% | 0.69% | 12.02% | 0.20% | 6.41% |
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What do Customers Say about the Omni Power?
Positive Criteria:
- Custom Solar Plans: Customers appreciate customized solar plans tailored to their specific energy needs. Omnipower Solar’s ability to create personalized solutions contributes to positive experiences.
- Proprietary Software Platform: The company’s use of a proprietary software platform streamlines the solar installation process. Efficient project management enhances customer satisfaction.
Negative Criteria:
- Response Times: Some reviews express dissatisfaction with slow response times. Addressing inquiries promptly is crucial for maintaining positive customer experiences.
- Installation Delays: Negative feedback may mention installation delays. Improving project timelines could enhance customer satisfaction.
- Communication Challenges: A few reviews highlight communication issues during the installation process. Clear communication is essential for a positive customer journey.
Negative Criteria:
- A former Solar Sales Representative expressed dissatisfaction, mentioning that the company takes 20% from their commission. Additionally, poor management was highlighted.
- The same employee mentioned that while Omnipower Solar claims to be a family, they only take care of a quarter of the team.
- Another review mentioned that the job can be stressful, especially due to the commission structure and workload.
Positive Criteria:
- An extremely rewarding experience was reported by a Solar Energy Consultant. The company provides daily training, and management is readily available for help and questions.
- The Regional Sales Manager praised the work-life balance at Omnipower Solar. The team receives lots of support and continued training via daily Zoom meetings.
Positive Criteria:
- Custom Solar Plans: Customers appreciate customized solar plans tailored to their specific energy needs. Omnipower Solar’s ability to create personalized solutions contributes to positive experiences.
- Proprietary Software Platform: The company’s use of a proprietary software platform streamlines the solar installation process. Efficient project management enhances customer satisfaction.
Negative Criteria:
- Response Times: Some reviews express dissatisfaction with slow response times. Addressing inquiries promptly is crucial for maintaining positive customer experiences.
- Installation Delays: Negative feedback may mention installation delays. Improving project timelines could enhance customer satisfaction.
- Communication Challenges: A few reviews highlight communication issues during the installation process. Clear communication is essential for a positive customer journey.
Summarizing:
Do we recommend Omni Power services?
Average Performer
Omni Power, getting our badge of an Average Performer, maintains a presence across 19 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.2, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While Omni Power might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add Omni Power to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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