Multi-Location Company.
Sol-Up Overview
Expert Score: 4.8/5
Founded in: 2009
Sol-Up, established in 2009, has been an active participant in the solar industry,
providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Sol-Up’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Add to existing system, Add solar panels on roof, Solar system installation, Solar shingle installation, Add solar panels, Add solar shingles on roof, Solar rooftop panel installation, Solar system maintenance.
Online Presence and Engagement: Their website attracts 6848 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, NV, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, SEIA, SPW, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Sol-Up for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Sol-Up Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 8 | 3.0 |
| solarreviews.com | 117 | 4.6 |
| yelp.com | 138 | 4.4 |
| bbb.org | 9 | 3.4 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 7 | 3.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | 1614 | 4.8 |
| Google reviews | 1,286 | 4.9 |
| Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Sol-Up Reviews
| Company Website | solup.com |
| Year Founded | 2009 |
| Areas Served | CA, NV |
| Services Offered | Add to existing system, Add solar panels on roof, Solar system installation, Solar shingle installation, Add solar panels, Add solar shingles on roof, Solar rooftop panel installation, Solar system maintenance. |
| Roofing service | – |
| Panel Options |
|
| Battery Installations |
|
| Certifications | NABCEP, SEIA, SPW, BBB |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-year – System warranties on panels, production, inverters and labor plus 25 years of roof leak protection |
Sol-Up Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 6,848 | 2 | 132 | 0.49 | 48.42% | 32.90% | 0.61% | 6.03% | 0.07% | 11.94% |
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Sol-Up Social Media
What do Customers Say about the Sol-Up?
Positive Reviews:
- Customers appreciate the use of top-of-the-line technology for installations.
- The company’s dedication to quality products and excellent customer service is highlighted.
Negative Reviews:
- One customer claimed that Sol-Up sued them for $17,000 without performing any work, just for signing the contract.
- Another customer reported that their installation didn’t happen as scheduled due to a back-ordered service panel.
Positive Reviews:
- Customers appreciate the use of top-of-the-line technology for installations.
- The company’s dedication to quality products and excellent customer service is highlighted.
- One customer mentioned that Sol-Up was the only Panasonic solar panel licensed company in town.
Positive Reviews:
- Customers praised Sol-Up for their professionalism, quality of installation, and after-sales support.
- One customer mentioned that Sol-Up’s quote was slightly cheaper than another company for a better product.
- Another customer appreciated the 25-year warranty on workmanship, labor, and roof penetration.
Negative Reviews:
- The same customer also mentioned that Sol-Up lied about the HOA not being an issue.
Positive Reviews:
- No specific positive reviews were found in the search results.
Negative Reviews:
- A customer complained about 3 of their solar panels having burn marks and not working, and the monitoring device also not working.
- The customer mentioned that they had sent a written warranty request via mail as required by Sol-Up, but received no response even after 60 days.
- The customer also mentioned that phone calls to Sol-Up were to no avail.
Positive Reviews:
- Employees have praised Sol-Up for its exciting and motivating work environment.
- One employee mentioned that the work is exciting and motivating to help the team grow and exceed client expectations.
- Another employee appreciated the company’s competitive stance in the market and the tools provided to do things the right way.
Positive Reviews:
- Many customers have expressed satisfaction with the company’s services. They have praised the sales team for their professionalism and knowledge.
- The installation process was also highlighted as a positive aspect, with customers appreciating the smooth and efficient process.
- The quality of the solar panels and the noticeable reduction in their electricity bills were also mentioned in the positive reviews.
Negative Reviews:
- One of the main issues raised was related to contractual disputes. A customer claimed that they were sued for a large sum without any work being performed, just for signing the contract and obtaining free permits from their Homeowners Association. This has led to a feeling of mistrust towards the company.
- Another issue raised by customers was related to the quality of the installed solar panels. There were complaints about roof leaks under the solar panels, which caused inconvenience and additional costs for repairs. The response from the company in these situations was also criticized, with customers feeling that their concerns were not adequately addressed.
Positive Reviews:
- Customers appreciate Sol-Up for their professionalism and quality of service.
- They commend the thoroughness of the sales process, the quality of installation, and the after-sales support.
- Customers praised the company for their comprehensive warranty, which includes workmanship, labor, and roof penetration.
Negative Reviews:
- One customer claimed they were sued for contract termination, alleging that Sol-Up did not perform any work or improve the property.
- Another customer complaint was about non-working solar panels and a malfunctioning monitoring device.
Summarizing:
Do we recommend Sol-Up services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, Sol-Up is distinguished as a Market Leader. Their solid presence in 2 states underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, Sol-Up stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
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Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
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