SolarAIR and Energy review

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What SolarAIR and Energy has to say about itself

SolarAIR and Energy Solar Review

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"Terrible ordeal; numerous issues resulted in wasted effort, money, and emotional strain on our family. One of the firms responsible for the negative reputation of its industry. The bad news is that we located them. We are now five months overdue on our first loan payment, and their customer service and communication have been terrible. Try to outdo us, and choose a different provider instead of us." - Brayden K.

"It's great to have solar panels, however, these people are total scammers. We spent close to $40,000 for what others would spend $20,000 for because these folks are full of $h1t; there was no refund check, no city discount, and if you don't refinance within a year, they start charging you like 20% interest. Get some information and help from a professional. These panels supposedly come with a 25-year guarantee, however, customer service never picks up the phone." - Robert C.

"Worst customer service in the history of ever. I just don't see how our family can be treated like this. Completely unmet promises, unreturned phone calls, ignored emails, forgotten customers, and no communication on the outcome of the energy audit. This is how I perceive it because this is how I experience it at the moment. They have seemingly vanished without paying me the $700 they promised and for additional solar panels that were installed as part of the guarantee. When I finally got through to a Customer Service rep a few months back, I was met with nothing but sincere apologies and assurances that any problems from the past would be resolved. There has been zero response to my repeated emails, phone calls, and other attempts to get their attention. Unbelievable!" - Hunter B.

"I was told that by installing a 5-kilowatt system in my home I could reduce my energy consumption by 60% and that the system would pay for itself within a year; however, I have seen no savings, the rebate check was never sent, and the IRS refund was not the correct amount quoted (I had to hire an attorney and am currently planning to sue them). The business is a fraud. The system was offered at a price that was double that of the competition. My main cost-cutting measure was switching from incandescent 110-watt light bulbs to energy-efficient LED 7- and 9-watt bulbs (for a total cost of about $1000). since I couldn't remove stars, I just awarded 1 star." - Thomas R.

"They take your money and run once they have it. SolarAIR and Energy continue insisting the documentation is complete. The panels have been unusable for months, and there is still no customer service or even a phone number to call. Spending so much money and then being unable to use the product is a frustrating procedure. The last thing I want to do is go to court over this, but I can't see any other way to get my money back." - Adrian S.

"We did as much background reading as we could on the solar business, both nationally and locally, before making any choices. After researching eight different local solar providers and doing in-person interviews with four of them, we ultimately settled on Solar Air & Energy for several reasons. Luke's presentation, approach, and background with the organization left an impression on us. We were able to contact two of his prior clients who both gave us glowing recommendations, and his offer was competitive with the other top contenders. The installation was carried out efficiently and effectively. After four months of operation, the system has well surpassed our anticipations and Luke's predictions. If you're thinking about installing a solar energy system at your home, we can't say enough good things about Solar Air & Energy." - Liam P.

"I didn't have much background knowledge in solar, but everything was laid out for me from the get-go. The panels look wonderful on the roof, and the installation went well. They met with me after 100 days of production, compared their forecasts to actual output, and found that the figures were a bit off. Nevertheless, they stuck by the estimates and returned in another 100 days, and the numbers were still a little under. They upgraded the system without charging me, and now my output exceeds predictions; definitely would recommend Solar Air." - Carter W.

"The salesperson and the installers were fantastic, and this was the best purchase we've ever made. Things ran as smoothly as silk. The best part is that our first electricity bill for our 5,000-square-foot home was just $6.00. This is the firm to work with if you're considering installing solar panels." - Connor J.

"Both our home and well whole-house generators were professionally installed by SolarAIR and Energy, and we couldn't be happier with the results. We looked at numerous other providers but ultimately settled on SolarAIR and Energy due to their reasonable rates, responsive staff, and overall professionalism. Frank and his crew showed up on time, installed our generator well, and have been providing reliable maintenance ever since. Our decision to go with SolarAIR and Energy has been a great one. If you're in the market for a home generator, go no further than this firm." - Wyatt H.

"The service I received from SolarAIR and Energy was excellent. After choosing LG panels and a system, I was quickly and affordably furnished with exactly what I needed. Within the first month of my contract, installation took just a single day. The subsequent municipal inspection and PG&E hookup went off without a hitch thanks to their diligence. When it comes to servicing solar panels, I do not doubt that they are among the finest available." - Chase N.

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