SunSmart Technologies Overview
Expert Score: 3.6/5
Founded in: 2012
SunSmart Technologies, established in 2012, has been an active participant in the solar industry, providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SunSmart Technologies’s Offerings
Customer Experience: With an average rating of 3.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Installation: They provide solar installation services for both commercial and residential customers. Energy Freedom: They aim to provide energy freedom by helping customers become independent of the utility monopoly. Design and Engineering: They offer start-to-finish service, from design and engineering to installation. Online Monitoring System: They provide an online monitoring system that allows customers to track their energy savings in real time. Financing: They help customers leverage all available rebates and incentives, making solar energy more affordable.
Online Presence and Engagement: Their website attracts 547 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across MO, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as SEIA, BBB, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering SunSmart Technologies for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SunSmart Technologies Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 16 | 3.6 |
| yelp.com | 5 | 3.4 |
| bbb.org | 1 | 1.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 12 | 3.5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | 9 | 4.7 |
| birdeye.com | 61 | 3.5 |
| Google reviews | 52 | 3.6 |
| Expert Score | 3.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SunSmart Technologies Reviews
| Company Website | sunsmartusa.com |
| Year Founded | 2012 |
| Areas Served | MO |
| Services Offered | Solar Installation: They provide solar installation services for both commercial and residential customers. Energy Freedom: They aim to provide energy freedom by helping customers become independent of the utility monopoly. Design and Engineering: They offer start-to-finish service, from design and engineering to installation. Online Monitoring System: They provide an online monitoring system that allows customers to track their energy savings in real time. Financing: They help customers leverage all available rebates and incentives, making solar energy more affordable. |
| Roofing service | – |
| Panel Options | Monocrystalline and polycrystalline, thin film solar panels. |
| Battery Installations | AC-coupled solution: Your battery will be installed with a separate inverter integrated into your home’s energy system. If you install an AC-coupled solution, you can keep your solar system’s existing inverter, saving money upfront. Inverter replacement/DC coupled solution: The alternative to an AC-coupled solution is to replace your existing solar inverter with one that works with a battery. |
| Certifications | SEIA, BBB |
| Solar system leases service | – |
| Expands dealership network | – |
| BBB Rating | A+ |
| Warranty | 25 – 30-year – Solar Panel warranty. |
SunSmart Technologies Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 547 | 2 | 70 | 0.41 | 54.59% | 30.34% | 0.60% | 5.48% | 0.22% | 8.77% |
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SunSmart Technologies Social Media
What do Customers Say about the SunSmart Technologies?
Positive Reviews:
- Customers are satisfied with their solar setup and have seen significant reductions in their electric bills.
- The installation process was professional and without any problems.
Negative Reviews:
- Some customers have reported poor customer service and issues with warranty.
- There have been instances of system underperformance and cracked panels.
- Some customers were disappointed to find out that their system was not being monitored as promised.
Positive Reviews:
- Customers appreciate SunSmart’s competitive panel costs, making solar energy more accessible.
- The company offers special deals and promotions, which attract budget-conscious consumers.
- SunSmart’s customer service is often praised for being responsive and helpful.
Negative Reviews:
- Some customers express dissatisfaction with installation delays or scheduling issues.
- A few users report issues with system performance or maintenance after installation.
- Communication problems occasionally arise, leading to frustration.
Positive Reviews:
- Users appreciate the clear and simple user-friendly interface.
- Many users have found success in getting employed through the platform.
- The messaging feature is praised for making communication with potential employers easy.
- The job search feature, which allows users to filter jobs by distance, is appreciated.
Negative Reviews:
- Some users have had issues with the site requiring them to update their profile with every log in.
- There have been complaints about irrelevant job suggestions.
- Some users have experienced frustration with the ad system, citing issues with ad activation and sponsorship.
- There have been reports of poor customer service and lack of follow-up.
Positive Reviews:
- Customers are satisfied with the installation of solar panels.
- The company’s responsiveness and professionalism are highly praised.
- Users have reported that they produced more electricity than they used in their first month.
- The company is commended for its efficient work and quality of service.
Positive Reviews:
- Customers appreciated the easy-to-use web app that shows real-time data.
- The system generated more electricity than used, leading to cost savings.
- The financing for the system was done in a way that didn’t interfere with mortgage refinancing.
- The installers were quick, tidy, and helpful.
Negative Reviews:
- There were complaints about poor customer service and lack of response to emails and phone calls.
- Some customers experienced issues with the installation process, including damage to their property.
- There were reports of the company no longer offering service support for their products.
- One customer reported that the company vanished and their system stopped working.
Summarizing:
Do we recommend SunSmart Technologies services?
Average Performer
SunSmart Technologies, getting our badge of an Average Performer, maintains a presence across 1 state, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.6, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While SunSmart Technologies might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add SunSmart Technologies to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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