Solar Max review

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Solar Max Review

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"It's been over three months since we had solar panels put, but we just now went online with them. It DOES NOT generate even half of the energy promised, thus in addition to my 30-year debt with this firm, I will still have a substantial energy expense. There are multiple persons involved, none of whom appear to be talking to one another. Solar Max has made far too many blunders along the road to list them all in a single review, but I will say that doing business with them was the worst financial decision I have ever made. After I had already paid my first payment (without even being online yet), I enquired about their payment to me since they had promised to cover the first six months of payments as part of the contract because we signed up on the first visit. A cheque was written out to me, and when I went to deposit it, it bounced. As a result, the price tag to correct it has increased. I know the owner is aware of all of the issues we've had from the start, but I've never seen or talked to him, which says volumes for someone who cares so much about getting things right. I wish they could simply come and pay off my debt and pick up all their panels so I never have to deal with them again." - Todd

"We went ahead and bought a 53-panel setup. We are paying between $135 and $150 per fpl to live beyond the Solar System. For the past four weeks, I have emailed and called solarmax with no response. The solar installation cost was meant to lock in our power rate with fpl. Multiple deceptions. My next move is to see an attorney about filing a claim for compensation for the monetary losses we have sustained as a result of the solar panel company's negligence. Even Enphase admits that the panels' output is insufficient." - Christopher

"People should not fall for solar panel overall contracts. Installing and optimizing the panels is a necessary first step before selling them. It's not that the folks at Solar Max aren't kind; the real problem is that, even after signing a contract with them, I'm still spending more than $100 a month for things like electricity. So, I'm saving for what??? They promise a money-back guarantee but never respond to customer service requests or issue refunds. It's frustrating being taken advantage of as an American, especially when people only care about sticking you with contracts. And they're well aware that modern attorneys are too idle to bother with such minutiae before rejecting a case. Personally, I think everyone should know better than to believe this scammy advertisement." - Martin

"Let's begin. We bought a 44-panel system from SolarMax in June of 2021. We are still offline as of November 2021, after three failed inspections. Whenever a new installer came, they all complained about the firm and their predecessor. On the fourth attempt, they were successful. They said they'd pay for our electricity costs till we were up and running. They performed this for two installments before stopping after we passed inspection. Duke Energy keeps sending me notifications that they haven't received the inspection report and other information from SolarMax. Even if we are online in 2022, I have no faith that we won't be charged again. Until we can connect to the internet, I had to employ a lawyer merely to be made whole. We're thinking about taking the necessary procedures to get our money back, cancel solar, and have the whole system taken out. Listen, I'm simply a sensible buyer who expects to get the value for my money. Do yourself a favor and avoid calling SolarMax; they will provide nothing but fake assurances and blame you when they fail to deliver. This is the first time in my life I've ever needed an attorney, and it's been a horrific experience." - Aldayr

"When it comes to client satisfaction, Solar Max is NOT the company to go with. Even if you currently have solar panels, installing solar batteries will require you to purchase and install their panels. The bad news is that they don't acquire a permission, so you can end up having to take out whatever they placed without compensation. Nobody checks anything. They don't check their work in front of the client. The intended functionality of our system was compromised by poor wiring. They're not willing to fix the problem for free and instead want to increase our prices. This firm cares more about earning a profit than it does about delivering a reliable system. Extremely dissatisfied; would not use them again for any solar-related requirements." - Tania

"Once I made up my mind to switch to solar power, I started researching my options. I did some preliminary research on solar panels, got a few estimates, and did some cost per watt comparisons. Solar Max Inc. offered the finest bundle at a price that didn't break the bank for me. After that, I decided to learn more about the firm. Given the scope of the undertaking and the varying opinions I came across, I brought my concerns to LeeAnn, my sales representative. I was worried about moving forward with the project, but when she calmed me down and explained the negative feedback I had found, we did just that. Since I was already installing 51 solar panels, I hired LeeAnn to install new windows, a hybrid water heater, and a computerized thermostat. It was convenient to work with a single point of contact across all of our projects with this organization. I have dealt with and am dealing with a number of contractors, and I cannot overstate the importance of good customer service when your fate is in their hands. You have a lot of concerns about a procedure that the average person understands nothing about. The homeowner's only concerns are that the work, on which they are spending their hard-earned cash, is completed as promised and in a timely fashion, and that their concerns are addressed when they arise. Throughout the duration of my project, Solar Max Inc. has consistently gone above and beyond in their efforts to resolve any problems that arose and answer any concerns that I had. My Solar Max crew (LeeAnn, Sonny, and Mariah) were always available by phone or text message, and their reaction time was so impressive that I refuse to even compare them to the other contractors I had to deal with. I really appreciate all of you. I'm very glad I went with Solar Max Inc.; the panels are performing just as expected, and the financial results match what was predicted." - Chris

"Since my previous Solar Company let me down, I must find a new one to complete the installation. To find a business to do the install, I already had the necessary permission, blueprints, and rails in place. SolarMax came through for me after I had obtained a few estimates and visited with Chester at my house. After hearing my predicament, he volunteered to assist me in cleaning up the mess. This time, I was looking for a local business since I knew how crucial warranty and service would be. The pricing was right, and I was able to upgrade to higher-quality Solar Panels (Silfab 320w) with a longer guarantee period (25 years). The solar industry is competitive, and picking the appropriate installer is crucial. I've settled on SolarMax." - Ron

"I spoke with a manager, and they arranged for the necessary services to be performed; I only had them installed two weeks ago, so I haven't seen my first bill yet. However, they also sent someone to inspect my air conditioner and perform maintenance, free of charge, after I complained about some problems I'd been having with the heat pump." - Liam

"My 11.3-kilowatt solar array was erected by Solarmax in June. Their affiliate upgraded us to a Goodman heat pump with more efficiency. The salespeople there knew their stuff, listened to me, and figured out exactly what I needed. Both setups succeeded magnificently. Minor problems were resolved quickly and painlessly over the course of a few weeks. Improvements in productivity and economy are widespread with this update. I like how they didn't try to con me during the sales process as their rivals did." - Dennis

"Current Speed Solar Max is a great company to work with since they are quick to respond and offer the agreed-upon price. The installation was completed promptly and expertly. The installers were always respectful and thorough in their cleanup efforts. The installation of the solar panels went well and to my satisfaction in December 2017. The power bill for the previous month (April) was $0. The firm phoned me last week to update me on the functioning of the solar panels since installation, so I know they followed up right after the install. Duke Energy's installation of the plus/minus meter was the lone hiccup. (unavoidable circumstances outside the company's control). Extremely content." - Gregory

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