Urban Design Overview
Expert Score: 4.8/5
Founded in: 2006
Urban Design, established in 2006, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Urban Design’s Offerings
Customer Experience: With an average rating of 4.8, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Residential Solar Installation, Commercial Solar Installation, Agricultural Solar Installation, New Construction Services, Solar Panels Installation, Solar Inverters Installation, Solar Racking Installation, Solar Scape & Carports, Electric Vehicle (EV) Car Chargers, System Maintenance & Upgrades
Online Presence and Engagement: Their website attracts 1345 visits monthly, with a positive trend, indicating their market presence and public interest.
Reach and Impact: Their services span across CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, UL, REC, and maintains a BBB rating of NOT BBB ACCREDITED, reflecting their industry compliance and service quality.
Whether you’re considering Urban Design for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Urban Design Reviews
Source | Votes | Average Score |
---|---|---|
energysage.com | No reviews | No reviews |
solarreviews.com | No reviews | No reviews |
yelp.com | 28 | 4.4 |
bbb.org | No reviews | No reviews |
consumeraffairs.com | No reviews | No reviews |
indeed.com | 5 | 3.4 |
trustpilot.com | No reviews | No reviews |
angi.com | No reviews | No reviews |
birdeye.com | No reviews | No reviews |
Google reviews | 151 | 4.9 |
Expert Score | 4.8 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Urban Design Reviews
Company Website | urbandesignsolar.com |
Year Founded | 2006 |
Areas Served | CA |
Services Offered | Residential Solar Installation, Commercial Solar Installation, Agricultural Solar Installation, New Construction Services, Solar Panels Installation, Solar Inverters Installation, Solar Racking Installation, Solar Scape & Carports, Electric Vehicle (EV) Car Chargers, System Maintenance & Upgrades |
Roofing service | – |
Panel Options | REC, LG |
Battery Installations | SolarEdge, Bosch, GENERAC |
Certifications | NABCEP, UL, REC |
Solar system leases service | – |
Expands dealership network | – |
BBB Rating | NOT BBB ACCREDITED |
Warranty | 10-year workmanship warranty |
Urban Design Website Visits Trend: positive
Learn more: Website Visits Trend.
Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
1,345 | 1 | 0 | 0.51 | 41.61% | 37.05% | 0.83% | 11.85% | 0.18% | 7.62% |

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Urban Design Social Media
What do Customers Say about the Urban Design?
Positive Aspects
- Professionalism and Friendliness: Technicians and staff were described as professional, knowledgeable, courteous, and friendly across multiple reviews.
- Quality of Work: High-quality installations, efficient execution, and thorough cleanup after jobs were frequently praised.
- Customer Satisfaction: Customers appreciated fair pricing, competitive bids, and honest service without upselling unnecessary items.
- Responsive Business Owner: The owner was commended for actively addressing complaints and following up to resolve issues.
Negative Aspects
- Pricing Concerns: Some customers felt overcharged, particularly for parts and repairs.
- Communication Issues: A lack of clarity about services, pricing, and processes caused dissatisfaction for some.
- Customer Service Gaps: While some praised the service, others noted delays in callbacks, scheduling, or follow-ups during busy periods.
Positive Aspects:
- Opportunities for Growth and Skill Development: Employees gain valuable skills, particularly in sales, and have opportunities for professional development.
- Supportive Management and Culture: Open-door policy with accessible management.
- Community Impact: Employees feel pride in selling products that positively impact the community.
Negative Aspects:
- Stressful Environment: Reports of a high-stress atmosphere, with some employees feeling overwhelmed by the workload and pressure from management.
Positive Aspects
- Professionalism: Numerous reviews highlight the professionalism of the service technicians and office staff.
- Communication: Customers praise clear and effective communication, including timely updates, reminders, and transparent explanations of the work being done.
- Punctuality: Many comments emphasize technicians arriving on time and completing tasks efficiently.
- Expertise: The staff’s knowledge and skill in addressing technical issues, whether electrical, plumbing, or solar-related, are repeatedly commended.
- Responsiveness: Urban Design is recognized for being quick to respond to inquiries, scheduling, and service calls, including same-day visits in some cases.
- Customer Service: The office staff and service representatives are frequently described as friendly, courteous, and helpful.
- Quality Work: Reviews reflect satisfaction with the quality and thoroughness of the work performed, including solar installations, generator services, and plumbing repairs.
Negative Aspects
- Pricing Concerns: Some reviews express dissatisfaction with high costs, particularly for minor tasks or perceived inefficiencies, such as technicians needing to retrieve parts offsite.
- Extra Charges: Complaints include unexpected bills or additional charges for services that customers believed should have been included.
Summarizing:
Do we recommend Urban Design services?
Expert Choice
Urban Design is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 state. With a foundation dating back to 2006 and a commitment to not using subcontractors, Urban Design offers warranties ranging from 10 years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?

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