Wright-Way Solar Overview
Expert Score: 4.7/5
Founded in: 1982
Service Areas: TX
Services they provide: Solar Power Installations, Green Building, Home Remodeling, Construction Services, Rental Property Management, Real Estate Agency
Certifications & Licences: BBB, Solar Power World, NABCEP
Wright-Way Solar, established in 1982, has been an active participant in the solar industry, providing services across 1 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: Wright-Way Solar’s Offerings
Customer Experience: With an average rating of 4.7, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Solar Power Installations, Green Building, Home Remodeling, Construction Services, Rental Property Management, Real Estate Agency.
Online Presence and Engagement: Their website attracts 0 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across TX, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as BBB, Solar Power World, NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering Wright-Way Solar for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
Wright-Way Solar Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 20 | 5 |
| solarreviews.com | 72 | 4.8 |
| yelp.com | 1 | 5 |
| bbb.org | 5 | 3.67 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 1 | 5 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 225 | 4.6 |
| Expert Score | 4.7 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
Wright-Way Solar Reviews
| Company Website | wright-way.com |
| Year Founded | 1982 |
| Areas Served | TX |
| Services Offered | Solar Power Installations, Green Building, Home Remodeling, Construction Services, Rental Property Management, Real Estate Agency |
| Roofing service | – |
| Tesla energy equipment installation | – |
| Panel Options | – |
| Battery Installations | – |
| Certifications | BBB, Solar Power World, NABCEP |
| Military discounts | – |
| Solar system leases service | – |
| Expands dealership network | – |
| Delegates installation to subcontractors | – |
| BBB Rating | A+ |
| Warranty | – |
Wright-Way Solar Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4,196 | 2 | 34 | 0.41 | 62.50% | 37.50% | – | – | – | – |
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Wright-Way Solar Social Media
What do Customers Say about the Wright-Way Solar?
Positive Aspects:
- Diverse Services: Wright-Way provides a comprehensive range of services, including solar installation, maintenance, and battery backup systems.
- Service Area: Their coverage extends across east Texas, making them accessible to a wide region.
- Equipment Brands: They offer products from reputable brands like Generac Power Systems, OutBack Power, and SMA.
Negative Aspects:
- Unclaimed Profile: The company’s profile on EnergySage has not been claimed by the company itself, which may raise concerns about transparency and engagement.
- Lack of Customer Reviews: While they have 91 reviews on ConsumerAffairs, it’s essential to consider more feedback to assess their overall performance.
- Limited Equipment Manufacturing: Wright-Way does not manufacture its own equipment, relying on third-party brands for their installations.
Positive Aspects:
- Local Presence: Design 1 Group operates in several locations, including Little Rock, Arkansas, Bristol, Tennessee, and Chattanooga, Tennessee.
- Installation Quality: Some customers have praised the quality of their solar system installations.
- Sales Process: A few reviewers found their sales representatives to be respectful and down-to-earth.
Negative Aspects:
- Communication Issues: Several customers reported difficulties in getting timely responses. Phone calls often go unanswered, leading to frustration.
- System Problems: Some users faced ongoing issues with their solar systems. Instances include inadequate inverters and system failures.
- Long Delays: A few customers waited years for their panels to be connected, impacting their overall experience.
- Overcharging: There are allegations of overcharging, with some customers not seeing significant savings despite having solar panels installed.
Positive Aspects:
- Excellent Service: Customers appreciate the outstanding service provided by Wright Way Computers. From the initial presentation to project completion, they consistently deliver.
- Knowledgeable Staff: The consultants are well-versed in computer technology and readily answer questions. Their expertise ensures a smooth process.
- Quality Components: Wright Way Computers uses top-notch components, which sets them apart from competitors.
- Timeliness: They adhere to schedules, ensuring installations are completed as promised.
- Competitive Pricing: Customers find their pricing sustainable and reasonable.
Negative Aspects:
- After Sales Support: While generally positive, some reviews mention slightly lower satisfaction with after-sales support.
- Transparency: A few customers desire more transparency in pricing and sales processes.
Positive Criteria:
- Specialization in Solar Energy: Wright Way Services specializes in solar energy services, which is crucial for environmentally conscious consumers.
- Multiple Locations: The company operates across multiple locations, providing wider accessibility to its services.
Negative Criteria:
- Pattern of Complaints: Since 2021, Wright Way Services has faced complaints and reviews that exhibit a pattern. Customers allege that when they tried to reach out via calls and texts, the company failed to respond.
- Incomplete Solar Panel Jobs: Some customers reported that their solar panel installations were not completed as promised.
- Lack of Communication: BBB staff reached out to the company multiple times but received no response. The phone number provided was not set up to accept messages.
- Auditing Salesperson: A customer complaint from February 2023 mentioned that a sales representative promised more than what was delivered. The corporate office acknowledged the issue but did not resolve it.
Positive Aspects:
- Supportive Atmosphere: Employees appreciate the generous compensation, great hours, and the super supportive environment. The team relies on each other, fostering a positive atmosphere.
- Local Focus: Wright Way demonstrates a commitment to serving the local community, which resonates well with employees.
- Dynamic Work Environment: The company’s dynamic and stimulating work environment encourages growth and learning.
Negative Aspects:
- Ethical Concerns: Some reviews express reservations about tricking people during sales interactions. Transparency and ethical practices are areas of concern.
- Workload and Compensation: Over time, some employees report an increase in tasks without corresponding pay adjustments.
- Management and Organization: Unorganized management and workload disparities raise questions about fairness.
Positive Aspects:
- Professional Service: Customers appreciate the professionalism exhibited by Wright-Way Electric. Their skilled technicians and prompt service leave a positive impression.
- Reliable Workmanship: Many reviewers highlight the reliability of Wright-Way Electric’s work. Whether it’s installations, repairs, or electrical maintenance, customers trust their expertise.
- Transparent Communication: Positive feedback often mentions clear communication. Customers value being informed about project progress, costs, and any necessary repairs.
Negative Aspects:
- Scheduling Challenges: Some reviewers express frustration with scheduling delays or missed appointments. Improving appointment management could enhance customer satisfaction.
- Pricing Concerns: A few customers find Wright-Way Electric’s pricing relatively high. Providing detailed quotes upfront or offering competitive rates might address this concern.
- Post-Service Follow-Up: A handful of reviews mention limited follow-up after completing the job. Strengthening post-service communication would benefit customers.
Summarizing:
Do we recommend Wright-Way Solar services?
Expert Choice
Wright-Way Solar is rewarded with our Expert Choice badge, serving an exclusive area of fewer than 1 states. With a foundation dating back to 1982 and a commitment to not using subcontractors, Wright-Way Solar offers warranties ranging from – years, ensuring long-term reliability. Their in-house expertise and quality of work make them a top recommendation for homeowners seeking unparalleled solar solutions. You can expect a wonderfully high-quality solar panel system project, carried out by experienced in-house specialists.
Learn more: How We Classify Solar Installers: What Matters Most?
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