Diamond Energy Group review

With a spectrum of cutting-edge sustainable energy technologies, Diamond Energy Group is a market leader in integrated energy solutions, supplying power and other necessary services to a variety of business, industrial, and residential clients. To assist customers in maximizing energy consumption and lowering expenses, Diamond Energy Group also offers energy management, energy procurement, and energy audits.

Diamond Energy Group overview

With a spectrum of cutting-edge sustainable energy technologies, Diamond Energy Group is a market leader in integrated energy solutions, supplying power and other necessary services to a variety of business, industrial, and residential clients. To assist customers in maximizing energy consumption and lowering expenses, Diamond Energy Group also offers energy management, energy procurement, and energy audits.

What Diamond Energy Group has to say about itself

Diamond Energy Group, is committed to offering its customers affordable, reliable, and environmentally friendly residential and commercial energy programs. The company is committed to developing energy solutions that meet customer requirements and support environmental principles. An enthusiastic team helps customers transition to renewable energy sources. Diamond Energy Group is ready to completely change the way you think about how you use energy.

Diamond Energy Group Solar Review

Year Started2013
Company Websitediamondenergygroup.com
Service AreasNY
Service TypesInstallation, Financing, Manufacturing, Construction, Roofing, Solar Repair & Maintenance
Types PanelsMonocrystalline, polycrystalline, and thin-film.
Backup BatteryLithium-ion and lead-acid batteries.
CertificationsISO, OSHA, MSHA NESHAP, NEC, AWS, RCRA

Diamond Energy Group website review

Diamond Energy Group has an honest and well-informed official website. Their website is well-designed, simple to use, and packed with information about their offerings. Everything is well laid out and thorough, and there are several connections to related materials. They have a sleek, contemporary look that shows Diamond Energy Group means business. In addition, they feature a frequently asked questions (FAQ) website, customer service information, and contact details. The sum of these factors suggests that investing in Diamond Energy Group is a safe and sound decision.

Diamond Energy Group price policy

PackagesResidential Solar System – Starting at $13,000, Commercial Solar System – Starting at $20,000, Backup Solar Generator – Starting at $5,000, Sunrun Solar System – Starting at $14,000, Sunpower Solar System – Starting at $20,000, Tesla Solar System – Starting at $25,000, Solar Battery Storage System – Starting at $8,000, Grid-Tied Solar System – Starting at $8,000
Payment optionsCash, major credit cards (Visa, Mastercard, American Express, Discover), PayPal, check, and wire transfer.
Payment discounts10% discount on initial installation cost, 10% discount on annual service contract, 5% discount for using online payment, 5% discount for referring-a-friend, 10% discount for pensioner customers

Diamond Energy Group online reputation

The vast majority of Diamond Energy Group's satisfied clients have nothing but good things to say about the company. Customer service, low costs, and the product's effectiveness have all been lauded by satisfied users. Although delays in installation are rare, some customers have complained that Diamond Energy Group is slow to respond to issues that arise. Diamond Energy Group has generally been well-received by its clients, who have deemed it a worthwhile investment.
"I received the call on the promised day and spoke with another salesperson who transferred me to a lady who arranged a call at 3 pm the next day to go through the plans based on an automated survey. Not only did they not get back to me, but I haven't heard from them in over a week. To me, the most fundamental test of a contractor's reliability is whether or not they answer a customer's phone call; if the sales department can't be bothered to call back after you've left a message, what are the odds that the workers who do the job would be any more responsive? Diamond Energy Group doesn't need your business, so please don't give it to them." - Logan K.
"Poor attention to customers. I was informed I would need access to a computer to do the presentation, so we rescheduled our phone conversation for another day. When I did not get that call, I followed up the following day. They phoned the following day to schedule a time, and when that time came they placed me on wait for 15 minutes. There are too many other options in the solar industry for me to waste time playing games with one firm." - Noah I.
"I provided Justin's sales guy with my contact details. I informed him we were seriously considering it at the moment. Diamond Energy Group's promised callback time came and went, and I was able to speak with a representative. Unfortunately, I was unable to return their call. Since that moment, they have called at least twice a day, every day. Time has passed almost a month. I accidentally missed the first few calls, but now I simply ignore them. Occasionally, I'll pick up the phone to tell them to stop calling, only to have the call cut off before I can finish. The company's repeated phone calls have made me question whether I would ever want to do business with them. I'm relieved that we're switching to a company with superior customer service." - Elijah T.
"When applying for a job, I had a terrible experience with Diamond Energy Group. They finally responded to my email inquiry after two weeks and two phone calls. They will put things off as long as possible and make empty promises. After promising to respond, the other party abruptly cut off the communication without giving any explanation. Not at all, if you ask me!" - Gabriel F.
"Awful service; they were helpful and informative throughout the sale, but ever after I agreed to purchase, I've been given the runaround and told the installation would be delayed indefinitely. Every member of the support staff makes an effort to be kind and helpful, but despite the best efforts of the project managers, nothing ever seems to get done. It's been 8 months since I paid for the panels, and I still don't know when I'll get them." - Caleb R.
"Working with Diamond Energy is a pleasure. All of their statements to us were completely truthful. With their help, we were able to significantly reduce our costs. Thank goodness we found them. Each month, the amount of money we're able to put aside continues to astound us. We can speak highly enough about this firm." - Benjamin P.
"Diamond Energy Group has struck a great mix between automation and human interaction in their user interface concept, which has pleased us much. The installation and site survey reports that were generated on the spot and included both images and text were also extremely impressive. The Diamond Energy Group partners and subcontractors performed an outstanding job installing the given system with minimum disruption and high-quality results. We went through several changes with the help of the Diamond Energy Group sales staff before settling on the final, delivered system, and that help was invaluable. Let's hope it runs well and gets plenty of sunlight for a long time." - Kevin J.
"Extremely pleased with every aspect, from the initial professional intake via phone calls and video chat to the pleasant planning, agreement fulfillment, detail discussion, and clean installation (it turned out to be impossible to install as planned on the day of the installation, but I was properly consulted about alternatives). Emails were sent out that outlined each step to be taken and when they should be taken. In the interim, I had various inquiries about the email, all of which were promptly and expertly addressed; in summary, they provide excellent personalized service in addition to the comprehensive package they advertise. Everything works as it should, and there's a great touch in that you can track your daily output using an app." - Robert F.
"Diamond Energy Groupsolar panels have been installed on my roof for five years. This is still a superb choice. At the time, the buying procedure went down without a hitch. My energy costs have been drastically reduced over many years. I've surpassed Diamond Energy Group's annual fundraising projections every year thus far. And I know that Diamond Energy Group is keeping an eye on my system, so there's no need for me to worry." - Thomas W.
"From the first offer until the final installation, everything ran well. Diamond Energy Group was incredibly patient even when transfers failed. After having the 12 panels up for roughly 9 months, I have about reached my yearly usage. And that's much beyond anyone's wildest dreams! In this method, I was able to quickly recoup my losses." - Connor D.

Diamond Energy Group Social media

facebook.com
The solar energy provider Diamond Energy Group has a legitimate presence on the social media platform. The page has fewer than 30 users right now despite having a great design and a thoughtful layout that hasn't been altered in more than two years. There aren't many pictures or videos, and the page itself is just links to other websites. To establish if the company is legitimate, not enough information is provided on the website. Although the page hasn't yet become well-known, there is still optimism that with time and work it can establish itself as a trustworthy source.
linkedin.com
Diamond Energy, a solar power provider, keeps things easy on its LinkedIn profile. It presents important firm data to potential clients in an easily digestible style, like a curriculum vitae. Diamond Energy has created a strong impact despite its unassuming design; the page has attracted over 300 followers. Since so many people have liked and recommended the page, its veracity is beyond question. The page suffers greatly, though, from the absence of any visual content. Still, it's a viable option for keeping up with the latest developments at the organization.
YouTube channel not registered

Diamond Energy Group average reviews

SourceVotesAvg. Score
energysage.comNo reviewsNo reviews
solarreviews.comNo reviewsNo reviews
solartribune.comNo reviewsNo reviews
yelp.comNo reviewsNo reviews
Google reviews65
AVG5.00

 

Diamond Energy Group Pros & Cons

  • Expertise
  • Quality
  • Professionalism
  • High cost of services
  • Lack of transparency
  • Limited market presence

Diamond Energy Group Final Conclusions

The Diamond Energy Group is the industry standard for turnkey energy services. Energy sustainability, technological integration, and management are some of their particular areas of expertise. Their customers love their technologically savvy solutions, and lightning-fast support. However, several evaluations have pointed out the inefficiency and overbilling problems. Diamond Energy Group is well recognized as a go-to provider of complete energy solutions; yet, they may benefit from a more streamlined billing process.

Diamond Energy Group locations

Main AddressCommack, Long Island NY, 11725
Phone Number6316003447

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Andriy Ryzhyy
Andriy Ryzhyy

Andriy is a content creator and product manager with experience in digital marketing automation and renewable energy sources. Holding a Master’s degree in Linguistics, he worked as a research assistant at the University of Ottawa, focusing on applying the Optimality Theory framework to information retrieval.

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