SunUp America Overview
Expert Score: 3.9/5
Founded in: 2018
Service Areas: AZ, CA
Services they provide: Residential Solar Panel Installation, Consumer Empowerment for Solar Power, Free Consultation and Quote, HVAC Service
Certifications & Licences: –
SunUp America, established in 2018, has been an active participant in the solar industry, providing services across 2 states. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: SunUp America’s Offerings
Customer Experience: With an average rating of 3.9, customer feedback highlights both strengths and areas for improvement.
Diverse Services: Offers a range of services related to solar solutions including Residential Solar Panel Installation, Consumer Empowerment for Solar Power, Free Consultation and Quote, HVAC Service.
Online Presence and Engagement: Their website attracts 12192 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across AZ, CA, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as -, and maintains a BBB rating of -, reflecting their industry compliance and service quality.
Whether you’re considering SunUp America for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
SunUp America Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | 23 | 4 |
| solarreviews.com | No reviews | No reviews |
| yelp.com | 3 | 5 |
| bbb.org | No reviews | No reviews |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 70 | 3.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 218 | 4.1 |
| Expert Score | 3.9 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
SunUp America Reviews
| Company Website | sunupamerica.com |
| Year Founded | 2018 |
| Areas Served | AZ, CA |
| Services Offered | Residential Solar Panel Installation, Consumer Empowerment for Solar Power, Free Consultation and Quote, HVAC Service |
| Roofing service | – |
| Panel Options | – |
| Battery Installations | – |
| Certifications | – |
| Expands dealership network | – |
| BBB Rating | – |
| Warranty | An installer’s workmanship warranty typically spans 10 years and specifically covers the areas of the roof where they performed their work. If any issues arise within those areas during the warranty period, you’ll be fully covered for repairs or corrections. |
SunUp America Website Visits Trend: positive
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 4,469 | 0 | 24 | 0.15 | 38.32% | 61.68% | – | – | – | – |
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What do Customers Say about the SunUp America?
Positive Aspects:
- Comprehensive Services: SunUp America provides a wide range of services, including solar installation, maintenance, and financial guidance.
- Veteran-Owned: Their status as a veteran-owned company reflects commitment and expertise.
- General Contractor Experience: In addition to solar, they have experience in roofing and HVAC systems.
Negative Aspects:
- Communication Challenges: Some customers report difficulty reaching SunUp America, with unanswered calls and unresolved issues.
- Limited Post-Installation Support: Beyond the initial two-year installation warranty, there have been complaints about inadequate service and lack of responsiveness.
- Non-Rated Solar Circuit Breakers: The company’s use of non-rated solar circuit breakers has caused problems for some customers.
On the positive side:
- Welcoming Environment: The reviewer appreciates the friendly atmosphere at Sunupamerica.
- Dedicated Team: The team members are hands-on and committed to enhancing workers’ abilities in the solar industry.
As for negative aspects, there isn’t much information available. It’s crucial to consider that this assessment is based on a limited number of reviews, so individual experiences may vary. For a more comprehensive understanding, additional reviews from different sources would be beneficial.
Positive Criteria:
- Awesome Team and Products: Some employees appreciate the camaraderie and teamwork within the company. They find the team supportive and communication excellent. The products offered by SunUp America Solar are also highly regarded.
- Good Pay and Travel Opportunities: Certain employees enjoyed competitive pay and the chance to travel throughout the state. They felt unburdened by micromanagement and valued the freedom to communicate openly.
Negative Criteria:
- Unorganized and Material Shortages: Some employees found the company to be disorganized. Material shortages were common, and accounts at electrical stores were often overdue.
- Payment Delays and Lack of Benefits: SunUp America Solar faced issues with timely payments. Crew members were not compensated for mileage or provided per diem when working out of town. Real health insurance was lacking, and nepotism was evident.
- Long Workdays and Stress: Employees reported long workdays, starting as early as 5 am. The pressure to close deals and retain employment caused stress.
- Institutional Control Issues: The company’s ownership faced criticism for poor institutional control, endangering homes, and favoritism.
Positive Aspects:
- High-Quality Service: Customers appreciate the top-notch service provided by SunUp America, LLC. Their skilled technicians and prompt service leave a positive impression.
- Reliable Workmanship: Many reviewers highlight the reliability of SunUp America, LLC’s work. Whether it’s installations or repairs, customers trust their expertise.
- Transparent Communication: Positive feedback often mentions clear communication. Customers value being informed about project progress, costs, and any necessary repairs.
Negative Aspects:
- Scheduling Challenges: Some reviewers express frustration with scheduling delays or missed appointments. Improving appointment management could enhance customer satisfaction.
- Pricing Concerns: A few customers find SunUp America, LLC’s pricing relatively high. Providing detailed quotes upfront or offering competitive rates might address this concern.
- Post-Service Follow-Up: A handful of reviews mention limited follow-up after completing the job. Strengthening post-service communication would benefit customers.
Summarizing:
Do we recommend SunUp America services?
Average Performer
SunUp America, getting our badge of an Average Performer, maintains a presence across 2 states, supported by a third-party rating of 4 or less. They do not have a high level of local community trust, earning 3.9, according to our expert evaluation. This badge means they are somehow reliable, but you need to pay more attention to what they have to offer. While SunUp America might not lead the pack, they are certainly recognized for their capacity to meet a broad range of solar installation needs with commendable customer satisfaction. When considering this solar installer, you can add SunUp America to your list as a lower priority and one that requires additional research before you decide to work with them.
Learn more: How We Classify Solar Installers: What Matters Most?
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