Bozeman Green Build review

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"I am not happy with the unstable project timeline and poor communication. The system was scheduled to be installed in February. It was installed in May. Then had to write several emails and call BGB, Northwest Energy, and the City of Helena. The inspection was not scheduled by BGB until 3 weeks after the panels were installed. I had to wait for NWE to install the net meter when everything was ready. The system ended up running on my roof for another 6 weeks without generating a single kWh." - Jaydon A.

"Due to roof issues, I had to arrange for the solar panels to be removed and re-installed (after spending over 30 minutes searching the internet). We could not find any instructions on the website for removing the panels. You can only find an interlocutor if you wait a long time. I like the products, but I won't be shopping again until the problems with the site and customer service are resolved." - Kobe T.

"A BGB technician finally showed up after 6 weeks, and it took another week to get the system back up and running. And I had to initiate everything by calling the Inverter firm. Forgoing the usage of solar panels and a battery meant spending an extra $400 on power for my home and vehicle. I expect compensation from BGB." - Davis H.

"My 10-year lease on solar panels from Bozeman Green Build is still in effect. No issues with the product itself. However, now that I need to replace my deteriorating roof, it has been about three months since I first applied for permission for the necessary repairs. It's excruciatingly expensive for something that has to be removed. Removal alone might cost over $3,000, with reinstallation costing an additional $3,000. In all, you may expect to pay roughly $7,000. Which is very pricey in comparison to the savings on our energy bill. Not installing solar panels may have saved me money. Putting on these solar panels was a mistake. Even worse, the agent sends emails but I never get them, while other agents can pass the email to me over the phone and it goes through quite well. It hurts so much to contact them; I've probably done it ten or more times, and each call takes at least an hour. It's been a bad experience all around." - Nikolas J.

"I called to get details about a recent inspection. First, I spoke to a customer service representative; when he was unable to answer my questions, I asked to be connected to a manager. After a short time, he said that "he was not available." When I asked to get the manager again, he gave me the same answer. He said it was evident from the fact that I was looking at him while he was busy. I assured him I would wait and he said I would have to wait 48 to 72 hours to speak to a manager. Among the worst customer service experiences I've ever encountered, this one ranks among the worst. If you are considering solar power, do not choose BGB." - Kelvin L.

"The setup was done expertly. It was a pleasure to see such seasoned professionals enjoy themselves while executing a flawless installation. They remained in touch throughout the day and were careful not to disturb me at home. This group presents BGB in a positive light. I value your help, so thank you." - Jacoby E.

"Working with BGB was a pleasure. They were essential in negotiating and resolving difficulties with our local utility, and their promptness in responding to emails and SMS was crucial. The servicemen that came to our home were experts in their field, punctual, and kind. Excellent work, all around! The system and app worked together well. I'm thrilled with the results and would gladly refer them to anybody who asks about home solar panels." - Brooks G.

"Having a ton of data that is also simple huge understand is fantastic. In only a few minutes, I was able to pull up a quotation. The quoted price remained unchanged once the service was rendered. By modifying my initial deposit, I was able to immediately reduce my monthly installment. A project consultant called me later and prepared everything for installation. There was not even a single hitch in the road. Within 15 minutes of the installation technician's departure, a representative was contacted to set up follow-up maintenance for the next day. Bozeman Green Build is a well-oiled machine that performs well and comes highly recommended." - Noel O.

"From the very beginning, communication was smooth and effective. The installation went off without a hitch, and everyone showed up when they said they would. Before they departed, my system was ready to go. The head technician gave me a thorough rundown of the phone app and the most important features of the solar/power wall setup. Since my setup has been producing as much electricity as it needs, my monthly energy costs have been almost nonexistent. The price was the most surprising element; it didn't alter at all from the beginning and the conclusion. Unlike many others, we don't make you sign up for anything and then charge you more later because we run out of reasons. We appreciate it." - Abram P.

"I chose this firm over three others because I had a favorable impression of them and their prices were reasonable. The installation technicians who arrived were professional throughout. After the work was completed in less than 24 hours, my house was left clean and tidy. If you are considering installing solar panels, these are the ones for you." - Roger K.

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