West Bay Energy Overview
Expert Score: 4.6/5
Founded in: 2019
West Bay Energy, established in 2019, has been an active participant in the solar industry,
providing services across 1 state. Our evaluation takes a closer look at their offerings, customer experiences, and industry standing, presenting you with an unbiased perspective to aid in your solar journey decision-making.
At a Glance: West Bay Energy’s Offerings
Customer Experience: With an average rating of 4.6, customer feedback highlights both strengths and areas for improvement.Diverse Services: Offers a range of services related to solar solutions including Solar Energy System Design and Installation: They specialize in designing and installing solar energy systems. They have their in-house Master Electricians personally designing every system to make sure it looks good visually as well as getting the best sun exposure possible for your roof. Solar Panel Cleaning: They offer solar panel cleaning services to ensure the efficiency of your solar system. Backup Power Systems: They provide backup power systems to ensure uninterrupted power supply. Electrical Panel Upgrades: They offer services for upgrading electrical panels. EV Charging: They provide services related to electric vehicle charging.
Online Presence and Engagement: Their website attracts 186 visits monthly, with a negative trend, indicating their market presence and public interest.
Reach and Impact: Their services span across FL, demonstrating their commitment to spreading solar energy solutions to a wide audience.
Certifications and Reputation: The company holds certifications such as NABCEP, and maintains a BBB rating of A+, reflecting their industry compliance and service quality.
Whether you’re considering West Bay Energy for their reputable services or weighing your options due to mixed reviews, it’s essential to review detailed evaluations based on comprehensive data. Our analysis, derived from 10 independent sources, aims to equip you with the necessary insights to make an informed decision.
Independent Sources
West Bay Energy Reviews
| Source | Votes | Average Score |
|---|---|---|
| energysage.com | No reviews | No reviews |
| solarreviews.com | 4 | 3.9 |
| yelp.com | 4 | 3.0 |
| bbb.org | 14 | 5.0 |
| consumeraffairs.com | No reviews | No reviews |
| indeed.com | 3 | 1.3 |
| trustpilot.com | No reviews | No reviews |
| angi.com | No reviews | No reviews |
| birdeye.com | No reviews | No reviews |
| Google reviews | 37 | 4.9 |
| Expert Score | 4.6 |
Learn more: What Made Us Choose Sources for Expert Score?
Based on Company Info
West Bay Energy Reviews
| Company Website | westbayenergy.com |
| Year Founded | 2019 |
| Areas Served | FL |
| Services Offered | Solar Energy System Design and Installation: They specialize in designing and installing solar energy systems. They have their in-house Master Electricians personally designing every system to make sure it looks good visually as well as getting the best sun exposure possible for your roof. Solar Panel Cleaning: They offer solar panel cleaning services to ensure the efficiency of your solar system. Backup Power Systems: They provide backup power systems to ensure uninterrupted power supply. Electrical Panel Upgrades: They offer services for upgrading electrical panels. EV Charging: They provide services related to electric vehicle charging. |
| Roofing service | – |
| Panel Options | Mitrex, Tesla |
| Battery Installations | Enphase, Tesla |
| Certifications | NABCEP |
| Solar system leases service | yes |
| Expands dealership network | yes |
| BBB Rating | A+ |
| Warranty | 25-year warranty from the manufacturer, 25-year roof tech mounts warranty |
West Bay Energy Website Visits Trend: negative
Learn more: Website Visits Trend.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
| 186 | 1 | 0 | 0.51 | 42.11% | 37.70% | 0.77% | 11.59% | 0.18% | 6.74% |
How much is your electricity bill per month?
Help us understand what you`re currently spending
West Bay Energy Social Media
What do Customers Say about the West Bay Energy?
Positive reviews:
- Customers praised the company for its quality installation. They were impressed by the clean and efficient installation process.
- The company’s sales process, price as quoted, schedule adherence, installation quality, and after-sales support all received a perfect score.
- Customers appreciated the professionalism and efficiency of the install team.
The company’s competitive pricing and friendly consultants were also highlighted.
Positive reviews:
- The customer was satisfied with the quality products and timely installation.
- Another customer commented that Westbay, along with professionals Bryce and Zach, ensured a smooth solar installation by maintaining clear communication, answering numerous questions, and managing the entire process efficiently.
Negative reviews:
- The customer had a bad experience with West Bay, where a representative named Brandon forced them to sign an agreement with fluctuating interest rates without giving them time to review.
Positive reviews:
- The customer left feedback that the company representative is professional and courteous, goes above and beyond the scope of his service, and their prices are the cheapest company.
- Another customer indicated that West Bay Energy has successfully installed systems in three countries, all working great, with fantastic ongoing customer service and support.
Negative reviews:
- There were complaints about poor communication and disorganization within the company.
- Some former employees mentioned constant changes and lack of clear strategies.
- There were also issues with scheduling and planning, which some employees found inadequate.
Positive reviews:
- Customer left feedback: “I had a great experience with Westbay Energy; they installed my system perfectly, canceled my electricity bill and now I only have a fixed payment which is half of what I was paying before.’
- Another customer commented: “After many years of interest in solar, I was impressed with the presentation and honesty of West Bay Energy, which made me choose them for a fast, efficient and clean installation that I would recommend to others. Their team’s work on my home changed my long-standing interest in reality and I’m glad I chose them.”
- Also had a review of West Bay Energy, a local company with professional communication and competitive pricing, highly recommended for their work ethic and their office staff is great.
Summarizing:
Do we recommend West Bay Energy services?
Market Leader
With an overall third-party rating of 4+ and positive feedback across more than 10 reviews from different platforms, West Bay Energy is distinguished as a Market Leader. Their solid presence in 1 state underscores a trusted relationship with homeowners in their service regions. If you’re looking for an experienced solar provider known for both quality and reliability, West Bay Energy stands out as a premier choice in the solar installation industry.
Learn more: How We Classify Solar Installers: What Matters Most?
Find the Best Solar Installers Near You
Dmytro Kovtoniuk is an SEO and automation specialist at SolarPowerSystems. Dmytro’s experience in solar projects and automation and passion for applying mathematical principles to real-life tasks—a commitment shared with the rest of the team—are crucial in shaping the company’s strategy for presenting accurate and user-friendly information on solar technology.
