Nashville Solar Works review

Nashville Solar Works overview

What Nashville Solar Works has to say about itself

Nashville Solar Works Solar Review

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"The worst thing that's ever happened to me. The salesman and I finally got together, and from there, everything went well. There was constant confusion since employees weren't sharing information amongst themselves or showing up for inspections. When I inquired a week later as to why their own person hadn't shown up to meet with RMP, they still had no idea. Just kidding! After telling me they would just need access to the garage, they sneaked inside my house without knocking. They simply strolled in, according to my teen who was present. At that moment, I was incensed. No one I spoke to would accept responsibility for the problems we've had over the last six months without first pointing the finger. We just had our system installed, so we'll soon find out whether it was worth the wait. We are not yet generating enough to meet our current needs. I would never use them again, and I have already warned many others who are constructing in our area to be wary and compare prices before settling on a Solar provider." - Trevor A.

"Disappointed with our solar system. This is the fourth month in a row they have sent me a bill for $180+. We have been warned that it could cost us up to $40 if we get the bill. We have a problem and Nashville Solar Works won't return our calls, or they say they will look into it and get back to us in a week, but they don't. They treat their customers like fools. Stay away from them!" - Hudson O.

"Not as effective as the salesperson said it would be. Instead of just one bill, we now have two—one for electricity and another for solar energy. Nashville Solar Works assured us that they would make up for it by installing more panels. Even though we told the representative that we wanted to renovate our basement and turn it into an apartment complete with its own utilities and a charging station for our electric car, we continue to get bills for the space. Even with 23 panels and a 8kw inverter, the system is not producing the amount of energy we were led to believe it would. The falsehoods we were fed cannot be made up for by positive Google ratings or Gephardt Approval. I'm holding my breath for a response...." - Bryson J.

"My panels were placed in March of 2022, but I was informed that I would have to wait a few months before I could purchase batteries. My LG battery was installed in July of 2022. After four months of flawless operation, in November of 2022, my battery finally gave out. The expert who checked it out indicated the problem was with the battery's firmware and that it was unrepairable. I phoned Nashville Solar Works to ask about the timeline, and they informed me in March of 2023. That means I'll have to go through the winter without a battery (which is why I bought solar in the first place). Even more so, the fact that it is now May of 2023 and I still had no batteries made me very sad. That no batteries have been placed since November of 2022 is hard to accept. I have absolutely no desire to ever refer anybody else to this firm. That was the worst. Meanwhile, I'm left footing the bill for a pricey system that falls short of expectations." - Kenneth O.

"Worst customer service ever! It's been two months since our panels were placed, and they're still not working. After receiving payment, they stopped returning our calls and failed to appear for multiple planned visits, leaving us to fork out money for useless solar panels. They missed their appointment again today to turn on the panels. They've been over an hour late and made no attempt to contact anybody about it. I would never suggest working with this firm." - Omar W.

"Nashville Solar Works installed our solar panels. Todd was our go-to guy, and he brought us all the financial and operational details of our system. When he didn't know the answer, he quickly found out by talking to his employer over the phone or sending a text message. The municipal approval process took quite some time. After then, everything with the set-up ran perfectly. Enoch was quick to contact the company that makes our batteries to find out what was going on. Several strategies failed until the last one succeeded. In a heartbeat, I'd tell anybody to go with Nashville Solar Works. They have been great at keeping in touch and making sure we are happy with our solar panels. We weren't seen as nothing more than a number on a payroll." - Grant T.

"The service we received from Nashville Solar Works was excellent. from the very first moment till the moment, it is turned over to the government. We appreciated how well-versed they were in the procedure and the many discounts that could be applied to the overall cost of the job. Each member of the marketing crew, installation crew, and commissioning tear did an excellent job. We'd suggest them to anybody looking at solar panels and battery backup solutions." - Ryder W.

"Uncomplicated and stress-free buying experience. The product was well described. Installation took a bit since they were busy, but they showed there on time and finished swiftly. Streamlined everything, from applying for permissions to receiving tax credits. Walked me through the system's features once it was installed. Excellent to deal with, and their guarantee is solid." - Emmanuel N.

"We just had Nashville Solar Works install solar panels and a battery backup system, and we couldn't be happier. We had a great experience with salesperson. The installers were also top-notch. They were quick and easy to deal with, and the quality of their job was excellent. We have zero complaints and are delighted to have found this firm. They provide excellent customer service; we are always served politely and promptly." - Peyton K.

"My only connection to Nashville Solar Works is that we met at last year's Parade of Homes, and they helped us set up our solar panel system. From the first sales meeting to the final commissioning of the system, everything has been excellent. There were a few problems, but they were swiftly addressed and fixed to our satisfaction. Our first concern was concealing the panels from street view. They performed such a fantastic job that we can't even tell they were here from any of the surrounding streets. To inspect the panels, we had to resort to using a drone. We are thrilled with how well the system has performed for us. It was a pleasure working with everyone at Nashville Solar Works, and I would gladly recommend them to others." - Jonah R.

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